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Restore vs. Replace - Depending on the Damage, We Aim to Restore vs. Replace

4/22/2021 (Permalink)

a wood cabinet that has had fire damage and in the after picture the fire damage has been cleaned Replacing is Not Always Necessary SERVPRO® of Dane County West use specialized test equipment to determine damage. (608) 497-3331

When disaster strikes, a flurry of emotions hits.

Whether fire, smoke, or water damage, there is a long list of things to stay level-headed about when it comes to getting your home back to normal. After knowing that your family and pets are safe, concerns about property damage follow quickly. Knowing how to get your home back to its preloss condition will come down to a single question: Will I need to restore or replace my belongings? But what is the difference?

Restore by definition; “to bring back to a previous condition or state.”

Replace by definition; “to supply or substitute an equivalent for”

Replacing is Not Always Necessary

SERVPRO® of Dane County West Professionals use specialized test equipment to determine damage. We utilize advanced drying techniques and monitor progress daily to ensure your property is completely dried and cleaned. Depending on the damage, we will always try to restore vs. replace. However, there are exceptions, such as harmful bacteria found in Cat3 water saturation or contaminated soot particles. There are health effects associated with restoring contaminated items like these.

Mitigation Requires Quick Action 

The most obvious incentive to choose restoration over replacement is the speed at which the restoration process will be complete. If reconstruction is needed, the timeline for completion gets much longer. A restoration job without reconstruction is often the preferred choice for homeowners eager to get their homes back if the property is deemed restorable. 

The cost to restore damaged contents is a fraction of the cost to replace. Depending on the insurance company, they reserve the right to restore damaged contents instead of replacing them. Running up the cost of replacing contents can have a detrimental effect on your rates and coverage for many years to come. However, there are instances when items are deemed non-salvageable due to health and safety reasons. If you want to keep any non-salvageable items, you must discuss that with your insurance adjuster immediately.

Mitigation requires quick action. The faster a SERVPRO® of Dane County West Professional arrives on-site to perform drying and cleaning, the better the results – including lower claim costs. Lower Recovery Costs – The SERVPRO® System Helps Save Money emergency mitigation services help minimize additional property damages. 

SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Water, Storm, Flood, or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331

Cleaning Soot, Smoke, and Fire Damaged Wood Surfaces

The SERVPRO Water Damage Restoration Process

The SERVPRO Fire Damage Restoration Process

A Common Springtime Occurrence is Water Damage from Outside Water Spigots

4/22/2021 (Permalink)

an outside faucet against a brick building with hoses attached Have A Water Damage Emergency from a burst outside spigot in Madison, WI area? Call SERVPRO of Dane County West (608) 497-3331

Despite the chilly days this Spring in the Dane County, Madison, WI area, the upcoming forecast looks much warmer. It's that happy time of year to get back outside and tackle yard work.

Due to the bitterly cold winter and the polar vortex this past winter, many people experienced frozen or burst pipes. Despite the warmer weather, the damage from wintertime frozen pipes is unfortunately still to come.

Water damage from an outside spigot typically doesn't present until that outdoor water faucet is turned on again in the Spring. There is an active flow going past that burst section of the waterline, and water will flow through the path of least resistance, leading to water damage from those unknown burst pipes.

One of the most common burst lines is an outside water spigot.

We get many calls this time of year about water pouring into basements or streaming down an inside wall due to turning on outside faucets again. Often, standing water over the winter months will freeze and lead to burst pipes if the outside water lines weren't drained properly. Frozen water expands, which can often burst pipes. With outdoor fixtures, the broken pipes don't present until the water is turned on again.

To watch for potential water damage, have someone stand inside when turning the outside faucet on for the first time.  Better to catch the possible damage at the onset rather than after significant water damage has occurred unknowingly.

For properties that have experienced floods, pipe leaks, and springtime spigot bursts, be sure to contact an IICRC certified water damage restoration company like SERVPRO of Dane County West. 

SERVPRO of Dane County West Professionals uses industry-standard moisture meters and various humidity sensors to determine the water damage severity. Once the water damage severity has been assessed, SERVPRO Production Technicians will then bring in powerful dehumidifiers and high-velocity air movers to eliminate the moisture and prevent mold growth.

Video - The SERVPRO Water Damage Restoration Process 

Have A Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Appliance Malfunctions are Common Water Damage Culprits

4/13/2021 (Permalink)

a dishwasher with water overflowing Water Damage from a broken appliance? Call SERVPRO of Dane County West Today – (608) 497-3331

Appliance Failures Account for Thirty Percent of Water Damage Claims*

Understanding the most common points of appliance failure in a home can give you significant insight into how you can best protect yourself.

Dishwashers

Dishwasher lines and hoses often break during the middle of a wash cycle. Catastrophic dishwater failures resulting in water damage are typically caused by damaged supply or drainage lines. Water damage can also be caused by damaged dishwasher doors or door gaskets, allowing water to leak out from the front of the dishwasher while in use resulting in a flood of water in your kitchen. 

If your dishwasher does not drain, try some of these tips:

  • Run your garbage disposal to dispose of stuck food and clear the drain. Often, simply running the disposal will get the dishwasher draining again. 
  • Clean your sink’s air gap. 
  • Regular dishwashing liquid or laundry detergent produces too many suds to prevent proper drainage. Dishwashers are designed for use with automatic dishwasher detergents than clean without creating suds. 
  • Check the drain hose for kinks. 
  • Examine the drain hose for clogs. 
  • Clean out the drain basket. 
  • Call the plumber if you are unable to unclog the drain on your own. The problem could lie in a dishwasher’s timer or motherboard or a faulty pump.  

Refrigerators with Ice Makers

If a water line to an ice maker is damaged, water can build up under/behind the refrigerator. It is highly recommended to have these lines inspected annually.

Sump Pumps

According to Square One Insurance, sump pumps have an average life expectancy of around ten years. Sump pumps can fail for several reasons:

  • Power outages
  • Frozen or clogged discharge lines
  • Missing or broken check valve on the pump
  • The sump pump is the wrong size
  • Improper installation & connection to the sewer system 

Sump pump failure can lead to disastrous results such as flooding. Following the manufacture's maintenance tips can prevent catastrophic water damage. Here are some additional tips:

  • Run a vinegar solution through the sump to clean it. 
  • Check the power cord to make sure it's connected to a power source.
  • Dump a bucket of water into the sump to raise the float and make sure the pump turns on.
  • Clean all vents and air holes. 

Washing Machines

Malfunctioning dishwasher drains or water hoses result in some of the most common claims filed by homeowners, says Douglas Nadeau, a spokesman for State Farm. "Most homeowners leave washing machine water supply lines turned on so when a hose bursts, water can discharge at up to 500 gallons per hour, causing major damage in a short time," Nadeau says.

Here are some tips to help prevent your washing machine from flooding, according to Roto-Rooter. 

  • Inspect your washing machine’s fittings and hoses regularly for breaks, cracks, bulges, wear, or signs of corrosion.
  • Replace your coolant hose with stainless steel braided hoses that last longer and are less likely to leak.
  • Install a flood alarm that will warn you if your washing machine is leaking to reduce damage.
  • Speak with a plumber about measures you can take to prevent pipes from freezing and bursting.
  • Deal with a plumbing issue right away—even if it seems insignificant—before it becomes a large, costly problem.
  • Turn washing machine valves on and off to test for leaks.
  • Shut off the water supply to your washing machine if you are going to be away from home.
  • Check all exposed pipes for signs of damage or leakage.
  • Make sure to empty the dryer tank periodically.
  • If you have a front-loading washing machine, periodically check the seal around the washing machine door to see if it is still working properly.

Water Heaters

Gas and electric water heaters typically fail due to leaks/cracks, rust or sediment build-up, or inefficient heating elements leading to colder than expected water, with 69% of all water heater failures resulting in slow leaks or sudden bursts. Here are the most common reasons why water heaters leak, according to Thomas & Galbraith.

  • Old tank.  As the unit ages, the parts wear out, the water doesn’t keep its warmth, and leaks occur more frequently. Water heater leaks due to old age sometimes happen because rust forms in the tank. This leads to corrosion, which allows water to exit through cracks. When the water heater reaches the end of its life, the only thing to do is replace it.
  • Drain valve.  This valve loosens over time, which allows water to leak through. However, leaks from the base of the valve indicate that the component isn’t watertight. In this case, a new drain valve is necessary.
  • Too much pressure. Like any plumbing fixture, water heaters deal with naturally occurring water pressure. Pressure occurs in water heaters because the hot water creates steam and fills the space. When this steam has nowhere to go, the pressure becomes too much. Water leaks through any crack in the heater to relieve some of the pressure. 
  • Faulty temperature and pressure relief valve. Water heater leaks also occur because of the temperature and pressure relief valve, known as the T&P valve. This valve helps relieve pressure inside the tank. When this valve doesn’t work, the pressure in the tank increases. Sometimes, the valve is simply loose and requires tightening. However, if the part is faulty, the piece needs a replacement. Lower the pressure in the tank before you deal with T&P valve issues.
  • Sediment collection. As water heaters age, they collect sediment at the tank's bottom, and cracks can form. These cracks allow water to leak through. Tank leaks require an entirely new water heater which is expensive, so clean the tank semi-regularly.

The faster homeowners identify a leak, the less likely they are to experience extreme water damage. 

  • Preventative maintenance. Regular maintenance done by a plumber ensures the water heater doesn’t experience any leaks. Maintenance checks allow plumbers to inspect the entire plumbing system, which means they cover the water heater. They make sure there are no active leaks, and they take a close look at all the components to see if they can cause leaks shortly.
  • Tighten loose parts. Tighten loose parts with a wrench. 
  • Drain and clean tank. A clean water heater tank is less likely to crack due to sediment collection. 
  • Respond quickly. 

Toilets

The most common cause of water damage from toilets is clogging/overflowing. Fill, supply, flush valves, and supply lines are other common causes of toilet failure. 

Quick responses to any appliance water leaks ensure that homeowners will not have to face harsh repercussions.

If leaks run for long periods, floods are more likely to occur. Quickly attend to all leaks to ensure that water damage along with secondary mold damage doesn’t happen. 

Regardless Of The Disaster, SERVPRO of Dane County West is Here To Help. 

Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”® 

  • IICRC Certified Firm
  • Faster to Any Disaster
  • Highly Trained Specialists
  • Advanced Technology
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

What our Customers Say...Testimonials

Have Questions? Call Us Today – (608) 497-3331

*source: Roto-Rooter

Baseboard Removal after Water Damage

4/6/2021 (Permalink)

dispersed airholes behind removed baseboard Removing trim and creating dispersed air holes will generate airflow for favorable drying conditions. #waterdamage SERVPRO DCW (608) 497-3331

After a property experiences water damage, the priority is to dry everything out as quickly as possible.

If not, mold will start growing within 24 to 48 hours. Baseboard, drywall, and insulation are typically removed to dry out the property. Baseboards are the most common items to be detached in the event of water damage. If drywall is not water-saturated above the baseboard, removing the trim and creating dispersed air holes in the baseboard location will generate appropriate airflow for favorable drying conditions. 

Tools You’ll Need for Baseboard Removal:

  • Hammer
  • Putty knife
  • Utility knife
  • Small pry bar
  • Pliers
  • Pencil
  • Step 1: Prep the Baseboards - If caulk or other sealant is present, cut through the caulk with a utility knife to prevent the paint and wood from pulling away with the trim once you start prying.
  • Step 2: Start Loosening the Baseboards -Work a putty knife between the top edge and the wall to loosen the baseboard.
  • Step 3 Pull the Boards from the Wall - Using a pry bar, slide it into the opening. Work your way from one end of the baseboard to the other until it is completely free.
  • Step 4: Remove Any Nails Left in the Trim - Remove any remaining nails through the back of the baseboard with a pair of pliers.
  • Step 5: Number Each Board - When it comes time to reinstall the removed baseboards, taking the extra step of numbering each baseboard will save significant time. Write a number on the back of each board representing the order in which you’ll reinstall them. Then, mark each board number on the section of the wall where it will be reinstalled.

Replacing water-damaged sections of baseboards can be a simple DIY task. As long as there is no excess moisture behind the walls or between the baseboards, the job shouldn’t take more than a few hours.

For properties that have experienced heavy floods, pipe leaks, appliance malfunctions, or sewer backups where additional building materials have been affected, be sure to contact an IICRC certified water damage restoration company like SERVPRO of Dane County West. 

SERVPRO of Dane County West Professionals uses industry-standard moisture meters and various humidity sensors to determine the water damage severity. Once the water damage severity has been assessed, SERVPRO Production Technicians will then bring in powerful dehumidifiers and high-velocity air movers to eliminate the moisture and prevent mold growth.

Video - Mock Baseboard Removal  

Have A Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

We're Hiring! Estamos Contratondo!

3/29/2021 (Permalink)

green background with SERVPRO logo and Join Our Team copy SERVPRO of Dane County West is Hiring! Compensation from $15 - $18+/hour depending on experience. Email resume to office@SERVPROdanecountywest.com

SERVPRO of Dane County West is seeking an individual who has a great attitude.

This is an opportunity to join one of the nation’s leaders in water and fire restoration. We are a rapidly growing operation with tremendous opportunity for advancement for the dedicated individual who enjoys helping people through difficult situations.

  • Must have a professional appearance and great attitude.
  • Valid driver's license with reasonable driving record.
  • Ability to be on call as we provide 24-hour emergency services.
  • Health insurance for full-time employees.

We offer:

  • Medical Benefits for full-time.
  • Compensation from $15 - $18+/hour depending on experience.
  • Opportunity for overtime at time-and-a-half, as we are an emergency services company.

Please e-mail resume and/or brief description of work history to office@SERVPROdanecountywest.com.

Job Location: Verona, WI

Estamos Contratondo

SERVPRO de Dane County West está buscando a una persona quien posee gran dinámica, buena personalidad y la capacidad de trabajar eficazmente en situaciones de alta presión.

Esta es una oportunidad para unirse a una de las compañías líderes en la restauración por daños de agua o fuego. Somos parte de una operación de crecimiento rápido donde hay gran oportunidad de avance para la persona que disfruta ayudar a personas que están pasando por una situación difícil.

Requisitos:

  • Debe poseer apariencia professional y gran personalidad
  • Licencia de conducir válida.
  • Disponibilidad de guardia ya que brindamos servicio las 24 horas.
  • Algo de inglés requerido

Se ofrece:

  • Beneficios médicos para los que trabajan jornada entera
  • Oportunidad para horas extras ya que somos una compañía de servicios de emergencia.

Envíe un resumen por correo electrónico y/o una breve descripción del historial laboral a office@SERVPROdanecountywest.com. (608) 497-3331.

SERVPRO National Disaster Recovery Teams are Composed of the Best of the Best in restoration.

3/27/2021 (Permalink)

large green semi truck, box truck, and various other green SERVPRO trucks on site for a storm response Have A Storm or Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331 www.SERVPROdanecountywest.com

The SERVPRO Storm Response Team, with thousands of crews throughout the US, wants the public to know the first several days after the disaster are critical to preventing unnecessary secondary damages. Consider the following steps you can take now to help minimize additional damage to your home, business, and possessions.

If the water is considered “clean” water – if it is not groundwater or sewage backup – follow these steps:

  • Once the authorities have said it is safe to enter your home or business, ensure your electricity is turned off before entering the flooded structure.
  • Remove and prop wet upholstery and pillow cushions for drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove any valuable paintings and art objects to a safe, dry place.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.

If the water has entered the structure through the flooding of a creek, stream, or river, or if it has filtered through insulation during its intrusion, it is considered to be contaminated, Category 3 black water, and could be hazardous to your health.

For this type of damage, avoid contact with contaminated items as much as possible. Take the greatest caution while entering your home, wear sturdy shoes and protective clothing when dealing with flooded areas, through away all foods – even canned goods – that have come into contact with floodwaters.

“The first 24 hours after a water damage or flood are just so crucial to keeping final costs of the damage down,” said Don Turner, SERVPRO Storm Response Team Manager. “A lot of flood situations require professional equipment and knowledge of the science of drying to mitigate, but we want homeowners to know the steps they can take to help minimize damage until the professionals arrive.”

Catastrophic Storm and Major Event Response

SERVPRO National Disaster Recovery Teams are composed of the best of the best in restoration. Our elite National Disaster Recovery Specialists (also known as National Storm Teams) are prequalified and strategically positioned throughout the United States to handle any size disaster.

SERVPRO of Dane County West is a Host Franchise for SERVPRO National Disaster Recovery Teams 

During the massive flooding in the Dane County area from the August 20th, 2018 storms, SERVPRO of Dane County West became a host franchise for SERVPRO National Storm Teams Dane County from across the country to help.  We directly input loss requests into the National Storm Team database for dispatch during that storm disaster.

Whether it be a flood, tornado, hurricane, or blizzard, SERVPRO Disaster Recovery Team is Here To Help. Available 24 hours a day and 365 days a year, SERVPRO of Dane County West is prepared for the unpredictable. With the ability to mobilize local command centers, along with the resources of more than 1,800 Franchises nationwide, no disaster is too big.

Have A Storm or Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

 Video - The SERVPRO Water Damage Process

Fire Restoration Structure Cleaning for Your Dane County, Madison, WI Property

3/22/2021 (Permalink)

a blackened and charred smoke damaged kitchen after a cooking fire ravaged the interior Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 www.SERVPROdanecountywest.com

When SERVPRO of Dane County West works with insurance carriers on Fire Damage claims, Insurance policies distinguish between structure and contents.

Like SERVPRO of Dane County West, restorers commonly separate structure and contents when scoping and estimating a fire loss. For this reason, the structure and contents are cleaned separately. In some situations, contents are moved out of the structure and cleaned at a separate location. When cleaned on-site, contents are moved to a clean area of the structure for cleaning.

What Is Structure?

Items are called structures if they are permanently attached to a building, such as the framework of a building, including walls, ceilings, floors, attached floor coverings, doors, and windows structures. Other items might be called structural components, such as cabinets, light fixtures, the heating and cooling system (HVAC), and bath fixtures. An easy way to distinguish structure from contents is to imagine turning the building upside down and shaking it; what falls out is contents and what remains is structure.

What Is Fire Restoration Cleaning?

The industry describes fire restoration as the task of restoring the building to preloss condition. Cleaning to preloss conditions means removing the effects of the fire damage. The fire residues will often give off smoke odors, so the restorer must also deodorize to rid the building of the malodors. If fire damaged some parts of the structure beyond repair, the restorer disposes of structural items that are blistered by heat or charred by flame.

The SERVPRO Fire Restoration Professional determines what items can be restored and what items must be replaced.  The SERVPRO Fire Restoration Professional will identify for the customer and insurance company any conditions that likely existed before the fire occurred since fire restoration cleaning does not mean cleaning structure to a better condition than it was before the fire. Preexisting damages or conditions do not need to be addressed as part of fire restoration, are recognized and documented.

SERVPRO Fire Restoration Professionals perform various tests to determine the appropriate cleaning method for fire-damaged structures.

One goal of testing is to categorize materials as washable or non-washable:

  • Washable: Materials that can be wet cleaned with the many SERVPRO branded cleaning products developed for fire-damaged items.
  • Non-washable: Materials that cannot be wet cleaned. The Dry Cleaning Sponge is used to clean smoke residues from surfaces. Dry Cleaning Sponges are rubber sponges that contain no chemical products but clean through friction and absorption. Dry Cleaning Sponges can usually remove light-to-medium soils and residues that are non-greasy.

The type of residues on a material may also determine the cleaning method. Oil or grease-based residues will require a dry solvent cleaning agent.

Pre-cleaning and preconditioning refer to the cleaning steps use before the selected cleaning process. Pre-cleaning removes excessive residues and soils so that the wet or dry cleaning process will be more effective at restoring the surface or material.

Following are some dry cleaning processes used for pre-cleaning.

  • HEPA-Vacuuming is a cleaning process using a vacuum device to remove light debris and particulate soiling.
  • Compressed air is a mildly aggressive means of agitation, depending on the psi (pounds per square inch) of air pressure. The force of pressurized air removes loose particulate residues.
  • Brushing provides agitation ranging from mild to very aggressive.

SERVPRO of Dane County West understands how distressing it is to see fire and smoke damage to your property.

We know our customers are eager to clean up and get back to everyday life. However, it is better to wait for SERVPRO of Dane County West to assess the damage before attempting fire and smoke cleanup to your Dane County, Madison, WI property. Depending on the strength and nature of the fire, your property will most likely require IICRC certified cleaning approaches listed above.

As an IICRC certified firm, our teams are trained and certified to carry out a thorough assessment of the fire damage and decide on the best course of action for professional restoration. You can rest assured that your property is in good hands – we aim to restore it “Like it never even happened.”™ Also, we are a General Contractor that oversees the rebuilding and redecorating of fire and water-damaged jobs if necessary.

Video - The SERVPRO Fire Damage Process

SERVPRO® of Dane County West Professionals are Here to Help®! 

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Are you Going on Vacation? Here are Some Steps that Will Ensure your Home is Safe While You and Your Family are Elsewhere.

3/20/2021 (Permalink)

a tropical beach with ocean in background and palm trees We hope these tips help to protect your home and give you increased peace of mind during your next vacation. www.SERVPROdanecountywest.com

According to a study by AAA, thirty-five percent of Americans plan on taking at least one family vacation every year.

If you plan on traveling for more than a couple of days, then you should make sure your home is adequately protected while you’re away. Here are some steps that will ensure your home is safe while you and your family are elsewhere.

Don’t let people know your home is empty.

  • Suspend mail and newspaper services. You can sign up online to suspend USPS mail service and have your mail delivered to a local post office for up to thirty days. For trips longer than thirty days, you should ask a neighbor or friend to pick up your mail. Contact your newspaper provider and ask them to postpone deliveries temporarily.
  • Arrange for lawn care services while you’re gone to make your home seem less abandoned to strangers.
  • Install exterior lighting or motion detectors to deter burglars.
  • Wait to post vacation pictures on social media. Enjoy the time with your family or friends, and post pictures when you return.

Accident proof your home.

  • Check the batteries in home security devices, including motion detectors, cameras, and smoke and carbon monoxide detectors. Replace them if necessary.
  • Shut off the main water supply. Often a homeowner will call us upon returning from vacation because they have learned a broken pipe or malfunctioning leaking appliance has caused water damage. No one wants to come home to a fire or water disaster. ahead
  • Conserve energy. Switch your water heater to vacation mode or turn it off completely. Most water heaters now have a pre-programmed vacation mode. If yours does not, then you should be able to adjust the temperature manually. Set your thermostat to either four degrees above or below your average room temperature.
  • Prevent a power surge by unplugging your electronics or plugging them into a surge protector.
  • If you often lose power during a storm or day of heavy rain, then before you leave for vacation freeze a cup of water, place a penny on top of it, and leave it in your freezer. If the penny is not frozen on top when you return, then this means your house lost power sometime during your trip. Inspect the food inside your refrigerator and freezer. You may need to throw several items away.

We hope these tips help to protect your home and give you increased peace of mind during your next vacation.

Have Fire, Smoke, Water, or Flood Damage?

Call SERVPRO of Dane County West Today – (608) 497-3331

About SERVPRO of Dane County West

What our Customers say...Testimonials

Do's & Don'ts after Contaminated Water Damage

3/15/2021 (Permalink)

a flooded front door with title no Flood job too big, no flood job too small Have A Water Damage Emergency? Call SERVPRO of Dane County West today (608) 497-3331 www.SERVPROdanecountywest.com

After any water damage situation, your primary focus should be safety first.

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials are heavy. Be careful!

Contaminated water, also known as Category-3 "black" water, has chemicals, microbes, or physical alterations. Sources for Category-3 water could include flooding from rivers or streams, water from beyond the toilet trap, or standing water that has begun to support microbial growth. Category 3 water may contain untreated sewage, harsh chemicals, microbes, and water from flooding rivers and streams or a sewer backup.

If you have water damage from storm damage, flooding, or sewage overflow, here are some tips until help arrives. 

Do: 

  • Do: Avoid all contact with sewage and items contaminated by sewage. 
  • Do: Wash your hands thoroughly after contact with contaminated items. 
  • Do: Stay out of affected areas of harmful waste (sewage, blood-borne pathogens, etc.)
  • Do: Call emergency service personnel if the situation is life-threatening.
  • Do: Treat all bodily fluids as if they are contaminated.

Don't: 

  • Don't: Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don't: Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don't: Use household fans to dry the structure and spread the contaminants. 
  • Don't: Use products for personal hygiene and cleanliness if exposed to contaminated areas. 
  • Don't: Attempt cleanup of any kind.
  • Don't: Touch or handle items that are contaminated with bodily fluids. 

Help is on the way! 

If water damage strikes your property, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have A Water Damage Emergency? Call SERVPRO of Dane County West today (608) 497-3331

 Video - The SERVPRO Water Damage Process

What our Customers say...Testimonials

The Key to Avoiding Costly Future Restoration is to Handle Every Water Problem as a Real Threat to your Property

3/1/2021 (Permalink)

a green servpro truck with title Here in your community, Here to Help Have Questions About Water, Flood, Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals uses specialized test equipment to determine hidden water.

We use advanced drying techniques and monitor the drying progress daily to ensure your property is completely dried. 

We establish an environment favorable for drying.

We understand how to manipulate temperature and humidity levels to produce optimum drying conditions with state-of-the-art detection equipment without causing secondary damages through improper drying processes. Our industry-leading psychrometry sensors and calculating equipment indicate where moisture pockets are forming and what falls outside normal humidity levels.

Surface moisture removed with dry and heated airflow accompanied by vacuum pressure. SERVPRO of Dane County West Professionals use IICRC industry-standard equipment and products; our technicians extract standing water and dry your property quickly and efficiently by using powerful extraction equipment and manipulating air movement and humidity levels. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety.

Mitigation requires quick action. The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claim costs.

WHAT IS RESTORABLE

Not until the property is completely dried can salvageable items be determined. Should a property require a rebuild or restoration, it will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, drywall repairs, painting, seaming, carpet cleaning and restoring, and furniture and contents cleaning. 

PRE-EXISTING OR PRELOSS CONDITIONS

During cleaning, it is likely we will remove day-to-day soiling, which existed before your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

PERSONAL ITEMS

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc., to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

  • Guns and Ammunition - Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.
  • Jewelry, Valuables, Heirlooms - Please remove any valuable items from the areas we are cleaning before the job begins. We are not responsible for those items.

OVERLOOKED ITEMS

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to their attention.

INSURANCE ADJUSTERS OR AGENTS

We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired, or painted. Our job is to preserve and protect, stop further damage from occurring, and restore damaged items to their prior condition when possible.

EMERGENCY CHARGES

The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, to give you an idea, we will review the SERVPRO® Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. We work with your insurance. For a stress-free claims process, SERVPRO can help manage the insurance paperwork and process.

HEALTH AND SAFETY

Maintaining your health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request.

COMPLETION

The actual time required to complete the restoration process can be challenging to estimate. However, the more quickly technicians begin work to limit the damage, the faster the completion. When the water has time to absorb, the drying and restoration process can take longer.

SERVPRO of Dane County West Water Damage Restoration Process

”When fire and water take control of your life, we help you take it back. Our goal is to make it… "Like it never even happened." We are Here to Help! 

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Questions About Water, Flood, Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331