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SERVPRO® is Here to Help® you get your business back to normal during this unprecedented time of the COVID-19 outbreak.

3/31/2020 (Permalink)

coronovirus molecules with graphic headline saying SERVPRO Here to Help SERVPRO® is Here to Help® you get your business back to normal during this unprecedented time of the COVID-19 outbreak. #608-497-3331

SERVPRO of Dane County West Professionals offers cleaning services including the removal of biohazard contaminants.

We have specialized training and products to get your property back to business.

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the Center for Disease Control and Prevention (CDC) and local authorities. 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

SERVPRO professionals are uniquely prepared during this unprecedented time. 

SERVPRO of Dane County West cleans and disinfects your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs daily. 

About Coronavirus 

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.*


Need Biohazard Cleanup Services?

Call Us Today – (608) 497-3331

Stop the spread of germs with a professional cleaning and disinfection of your business or home. As the #1 choice for cleanup and restoration, we have the resources to help you immediately. Call #608-497-3331 or email us at to see how we can help you. 

Are you going on Vacation? Here are Some Steps that Will Ensure your Home is Safe While You and Your Family are Elsewhere

2/20/2020 (Permalink)

a sunny white sandy beach with palm trees and blue ocean Going on Vacation? Here are some home safety steps. Have Fire, Water, or Flood Damage? Call SERVPRO of Dane County West #608-497-3331

Are you Going on Vacation? Here are Some Steps that Will Ensure your Home is Safe While You and Your Family are Elsewhere.

According to a study by AAA, thirty-five percent of Americans plan on taking at least one family vacation every year. If you plan on traveling for more than a couple of days, then you should make sure your home is adequately protected while you’re away. Here are some steps that will ensure your home is safe while you and your family are elsewhere.

Don’t let people know your home is empty.

  • Suspend mail and newspaper services. You can sign up online to suspend USPS mail service and have your mail delivered to a local post office for up to thirty days. For trips longer than thirty days, you should ask a neighbor or friend to pick up your mail. Contact your newspaper provider and ask them to postpone deliveries temporarily.
  • Arrange for lawn care services while you’re gone to make your home seem less abandoned to strangers.
  • Install exterior lighting or motion detectors to deter burglars.
  • Wait to post vacation pictures on social media. Enjoy the time with your family or friends, and post pictures when you return.

Accident proof your home.

  • Check the batteries in home security devices, including motion detectors, cameras, and smoke and carbon monoxide detectors. Replace them if necessary.
  • Shut off the main water supply. Often a homeowner will call us upon returning from vacation because they have learned a broken pipe or malfunctioning leaking appliance has caused water damage. No one wants to come home to a fire or water disaster. ahead
  • Conserve energy. Switch your water heater to vacation mode or turn it off completely. Most water heaters now have a pre-programmed vacation mode. If yours does not, then you should be able to adjust the temperature manually. Set your thermostat to either four degrees above or below your average room temperature.
  • Prevent a power surge by unplugging your electronics or plugging the into a surge protector.
  • If you often lose power during a storm or day of heavy rain, then before you leave for vacation freeze a cup of water, place a penny on top of it, and leave it in your freezer. If the penny is not frozen on top when you return, then this means your house lost power sometime during your trip. Inspect the food inside your refrigerator and freezer. You may need to throw several items away.

We hope these tips help to protect your home and give you increased peace of mind during your next vacation.

Have Fire, Water, or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

 About SERVPRO of Dane County West

A Safety Plan like the Three Ps Can Help Prevent Home Fires

2/3/2020 (Permalink)

fire fighter in uniform fighting a house on fire Have Fire, Smoke, Soot, or Odor Damage? Call SERVPRO of Dane County West (608) 497-3331 We work with your insurance.

A Safety Plan like the Three Ps Can Help Prevent Home Fires

The best way to protect your family's safety from a home fire is to teach all family members about fire prevention. The three Ps of protection is a plan provided by the Federal Emergency Management Agency (FEMA), the American Academy of Pediatrics, and the U.S. Fire Administration.

The three Ps of fire prevention are:

Prepare – This step focuses on reducing the risk of fire damage situations.
Practice – This step covers conducting fire drills and overall fire safety habits.
Prevent – This final step includes teaching your family about getting out safely.

Prepare Your Home

There are several situations common to any home or business that could lead to fire damage,

  • Overloaded electrical outlets.
  • Old and damaged wiring.
  • Old appliances.
  • Unattended lit candles.
  • Clutter near a hot stove.

Prepare, Practice, and Prevent the above situations to eliminate the possibility of unwanted and unexpected fire. Involve your children, and the whole will family is safer.

Practice Fire Escape Plans

Establish a fire escape plan for your entire family, then run drills regularly. These drills should include:

  • What to do if the primary escape route is blocked. During these drills, watch out for things such as clutter in the hall.
  • Taking time to practice that if a doorknob is too hot to touch, it is not safe to open the door.
  • Talking about the dangers of inhaling smoke while exiting.

Prevent Fire Injuries

This part of the family plan should include:

  • Discussions with children about not playing with matches or lighters but telling an adult about them.
  • Teaching your family the Stop, Drop, Roll technique in the event their clothing is on fire.
  • Talking about never going back into a building that's on fire.

There are many resources available for your safety practices and fire prevention habits. SERVPRO of Dane County West understands that fire and smoke damage can be devastating to not only a business or home's structure but the property owner especially. We are an IICRC fire remediation certified firm and are here to help.

Consistently review the three Ps of fire safety to protect your family from harm.

Have Fire, Smoke, Soot, or Odor Damage? Call SERVPRO of Dane County West (608) 497-3331

24-Hour Emergency Service.  Independently owned and operated. We work with your insurance.
For a stress-free claims process, SERVPRO can help manage the insurance paperwork and process. Call for details.

Fire Damage Emergency Tips

Managing Mold

1/21/2020 (Permalink)

a man in a black shirt looking exasperated while looking at a mold covered wall. The graphic title reads, "Mold Problem"? If You See Signs of Mold, Call SERVPRO of Dane County West Today – (608) 497-3331 www,

Managing Mold

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property.  Fortunately, SERVPRO of Dane County West Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different and requires a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call the Team in Green

The mold cleanup and restoration process begins when you call SERVPRO of Dane County West, #608-497-3331.  A representative will ask a series of questions to help determine the necessary equipment resources and personnel needed.

Inspection and Damage Assessment

Your commercial or residential property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources.  Mold feeds on cellulose and water and can be hidden from plain view. These conditions may require the partnership of a qualified Indoor Air Quality/Environmental Professional to test and provide a detailed air quality report.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air.  SERVPRO of Dane County technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming.  Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate substantial mold growth.

Cleaning Contents and Belongings

SERVPRO of Dane County West Professionals clean restorable items affected by mold.  They use a variety of cleaning techniques to clean and sanitize your belongings.  They are also trained to remove odors and deodorize using fogging equipment.


Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed.  Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

If You See Signs of Mold,
Call SERVPRO of Dane County West Today – (608) 497-3331

Mold Remediation and Restoration

BE PREPARED FOR COLD WEATHER - Keep moving to keep warm - Frostbite and Hypothermia

1/20/2020 (Permalink)

a head-shot of person outside in very cold weather wrapped up in scarf, hat and winter apparel BE PREPARED FOR COLD WEATHER - Keep moving to keep warm Have Water, Storm, Fire, or Flood Damage? Call SERVPRO of Dane County West #608-497-3331

BE PREPARED FOR COLD WEATHER - Keep moving to keep warm - Frostbite and Hypothermia


  • Pay attention to weather forecasts.
  • Dress in several layers of loose warm clothing.
  • Wear hats that fully cover the ears, warm boots, & mittens.
  • Drink plenty of warm fluids but avoid alcohol & caffeine.
  • Avoid or limit outdoor activities when the temperature nears or dips below 5°F (-15°C). (CDC 2013).
  • Take frequent breaks indoors from the cold.


  • Hypothermia is a medical emergency.
  • In the U.S., an average of 1,300 deaths per year is associated with cold exposure.
  • 67% of hypothermia-related deaths were men.
  • Alcohol and drug use increases the chances of suffering a frostbite injury and/or hypothermia.
  • Those who suffer from diabetes, heart conditions, as well as infants and the elderly, are at greater risk of sustaining hypothermia in cold weather.
  • Signs of hypothermia include slurred speech, shivering, weakness, confusion, drowsiness and/or loss of consciousness. Transfer to a verified Burn Center within 12 hours of exposure for a frostbitten limb offers the best chance of preserving fingers and toes.
  • BE PREPARED FOR COLD WEATHER Keep moving to keep warm


  • Frostbite is freezing of exposed body parts such as the fingers, toes, nose, or earlobes.
  • The affected area is cold to touch, may appear cherry red, mottled, very pale, or even white.
  • The skin may have a feeling of numbness, “pins & needles,” or is very painful especially when re-warming.
  • Hypothermia occurs when the body temperature cools to a life-threatening level and sometimes accompanies frostbite injury.


  • Seek medical attention as soon as possible!
  • Don’t ignore shivering – it’s the first sign that the body is losing heat. Get indoors!
  • Remove wet clothing and wrap in warm dry clothing.
  • Warm the center of the body first using blankets & warm beverages, if alert.
  • If blisters form, leave them intact

CAR SAFETY Remember to have blankets, water & dried food, shovel, flashlight, mobile phone, & a brightly colored cloth to hang from a car window. If you become stranded, remember to stay in your car, stay awake, run the car 10 minutes every hour opening window slightly to let air in and ensure snow is not blocking the exhaust pipe.

Source: American Burn Association 312-642-9260 Improving the lives of those affected by burn injuries

Note: This material is for information purposes only. It is not a substitute for professional medical advice, diagnosis or treatment, which you should seek from your physician. The ABA does not endorse any specific product, service or. © American Burn Association 2020

Have Water, Storm, Fire or Flood Damage?
Call SERVPRO of Dane County West Today (608) 497-3331

Is Your Property Winter Ready?

Flu Checklist From The Red Cross

1/20/2020 (Permalink)

Yellow Caution sign that reads, "Flu Season Ahead" with storm clouds in the back ground Homes and businesses can depend on SERVPRO of Dane County West, #608-497-3331, to clean and sanitize building materials, surfaces, and contents.

Be Red Cross Ready - Flu Checklist

Influenza, also known as the flu, is a contagious respiratory disease caused by different strains of viruses. In the United States, there is a flu season that begins every fall and ends every spring. The type of flu people get during this season is called seasonal flu. Flu viruses spread from person to person when people who are infected cough or sneeze.

The flu usually begins with the rapid onset of a high fever and body aches. Be aware of other common flu symptoms:

  • Headache
  • Extreme tiredness
  • Sore throat
  • Cough
  • Runny or stuffy nose
  • Vomiting and diarrhea (more common in children than in adults)

NOTE: Having all of these symptoms doesn’t always mean that you have the flu. Many different illnesses have similar symptoms.

Diagnosing the flu:

  • It may be difficult to tell if you are suffering from the flu or another illness.
  • Your health care provider may be able to tell you if you have the flu.
  • If you develop flu-like symptoms and are concerned about possible complications, consult your health care provider.

Potential risks and serious complications of the flu:

  • Bacterial pneumonia
  • Dehydration
  • Worsening of chronic medical conditions
  • Ear infections
  • Sinus problems

What should I do to avoid getting sick?

  • Get your flu shot every year for the best chance of protection.
  • Always practice good health habits to maintain your body’s resistance to infection.
  • Eat a balanced diet.
  • Drink plenty of fluids.
  • Exercise daily.
  • Manage stress.
  • Get enough rest and sleep.

Stop the spread of germs:

  • Wash frequently hands with soap and water or an alcohol-based hand sanitizer.
  • Avoid or minimize contact with people who are sick (a minimum of three feet distancing is recommended).
  • Avoid touching your eyes, nose, and mouth.
  • Cover your mouth and nose with tissues when you cough and sneeze if you don’t have a tissue, cough or sneeze into the crook of your elbow.
  • Stay away from others as much as possible when you are sick.
  • Anyone with a fever or other symptoms of the flu should stay home from work or school until at least 24 hours after the fever has gone (without medications).
  • Get a flu shot every year.

What should I do when someone is sick?

  • Designate one person as the caregiver.
  • Keep everyone’s items separate. All household members should avoid sharing pens, papers, clothes, towels, sheets, blankets, food, or eating utensils unless cleaned between uses.
  • Disinfect doorknobs, switches, handles, computers, telephones, toys, and other surfaces that are commonly touched around the home or workplace.
  • Wash everyone’s dishes in the dishwasher or by hand using very hot water and soap.
  • Wash everyone’s clothes in a standard washing machine as you usually would. Use detergent and very hot water and wash your hands after handling dirty laundry.
  • Wear disposable gloves when in contact with or cleaning up body fluids.

Help prevent the spread of flu germs. Homes and businesses can depend on SERVPRO of Dane County West, #608-497-3331, to clean and sanitize building materials, surfaces, and contents following restoration industry standards, using professional cleaning products and EPA-registered cleaners and disinfectants.

Need Cleaning Services?
Call SERVPRO of Dane County West Today – (608) 497-3331

SERVPRO of Dane County West Cleaning Services:

  • Biohazard, Crime Scene, and Vandalism
  • Carpet and Upholstery
  • Ceilings, Walls and Hard Floors
  • Deodorization

SERVPRO of Dane County West Restoration Services:

  • Fire, Smoke and Soot Damage
  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Catastrophic Storm Response
  • Move-Outs and Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Service

SERVPRO Commercial Cleaning Services

For Property Owners, Putting Out a Fire Can Be Worse Than the Fire Itself

1/7/2020 (Permalink)

a blackened and charred smoke damaged kitchen after a cooking fire ravaged the interior Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

The first 48 hours after fire damage can make the difference between restoring versus replacing your property and personal belongings.  A backdraft of emotions often sweeps over the property owner after fire ravages a home.  Fear, uncertainty, stress, and doubt about the future of the property can overwhelm the owner long after the flames have been extinguished, and the smoke has been cleared. 

So after the first wave of heroes has rescued the property, let SERVPRO of Dane County West help you restore it. With the industry-approved training to employ rapid response, the utmost professionalism, cutting-edge technology, and open communication, we strive to restore not only your home or commercial property but your peace of mind, as well.   

SERVPRO of Dane County West understands the stress and worry of fire damage and can help prevent fire damage from creating long-term problems.  SERVPRO of Dane County West provides timely response with mitigation services ranging from fire, smoke, odor, and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings, and memories are restored to their preloss condition when possible.

What You Can Do Until Help Arrives:

  • Limit movement in the property to prevent soot or particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim, and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to dry cleaner since improper cleaning may set smoke odor.

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year, to help you regain control quickly. We work with your insurance. For a stress-free claims process,  SERVPRO can help manage the insurance paperwork and process. Call for details.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 497-3331

SERVPRO Fire Damage Process

SERVPRO Fire, Smoke, Soot and Odor Damage Repair and Restoration

Ask about our contents claims inventory service and document restoration services. 

Ice Dams Can Cause Your Roof to Leak

1/6/2020 (Permalink)

a visual diagram explaining how ice dams form on a roof and how they can cause water to leak inside SERVPRO of Dane County West can help mitigate water damage caused by ice dams and help you get your structure back to preloss condition. #608-497-333

A roof leaking water into your structure’s interior walls, ceilings, and floors is not a pretty picture. Ice dams are a leading culprit for water leaks during the winter season.  They form when heated air melts roof snow above and behind the dammed up ice when the trapped water cannot safely flow or run off the roof. The ice dam backflows under the roof's shingles and into the structure's interior areas.  

SERVPRO of Dane County West can help mitigate water damage caused by ice dams and help you get your structure back to preloss condition. 

Prevent Ice Dams from forming on your roof in the first place.

Consider these tried and true preventative measures:

  • Start by removing the offending culprit in the first place. Shovel or use a snow rake to remove the snow from your roof.
  • Make sure your attic and rafter space is adequately insulated. Insulation is a first line of defense consideration.
  • Make sure your attic and crawl spaces are well ventilated. The buildup of warm air in open areas above the layer of insulation is what causes snow on the roof to melt then freeze into ice dams in the first place.
  • Make sure exhaust fans, plumbing vents recessed ceiling fans and anything penetrating through your roof are sealed and insulated.
  • Add properly installed heat tape to the lower few feet of roof in areas where ice dams are likely to occur.
  • Recessed lighting in a ceiling such as in an attic, truss cavity, or soffits can create a tremendous amount of heat that rises and melts snow on the roof. Recessed lights are seldom insulated and sealed correctly.
  • Replacing heat-generating incandescent and halogen bulbs with compact florescent or LED bulbs is an easy way to reduce the amount of unwanted heat in your attic or truss cavities.
  • Try to keep vaulted ceilings cooler than the rest of the home, if possible.

When should I be concerned about water coming inside my structure?

  • Icicles forming on the edge of your roof are the most apparent indicator of ice dams and possible water invasion.
  • Be extra aware when ice accumulates higher than just the edge of the roof, over the gutters or up onto the roof itself.
  • If ice forms underneath the soffits through the vents, on the wall or under windows, water is invading your structure.

What do I do if I think I have water damage?

Call SERVPRO of Dane County West. We have staff that assess your damage and advise you on what steps to take next. SERVPRO of Dane County West has the expertise, the equipment, and highly trained technicians to mitigate any devastating effects water damage can have and preserve and restore your property. We can dry, deodorize, and disinfect the damaged areas and make it “Like it never even happened.”

When winter strikes, call SERVPRO of Dane County West to strike back.

The Water Damage Restoration Process

24/7 Emergency Services.

Have Water or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

2020 Resolution: Plan Ahead

1/2/2020 (Permalink)

a calendar with January 1st circled in red stating happy new year and a visual of a post it note stating BE READY If your business suffers a major loss, call SERVPRO of Dane County West today, (608) 497-3331. Advantages of the SERVPRO Emergency READY Profile (ERP)

With each new year, many people resolve to better themselves or some part of their life.  This year, resolve to be READY.  No one ever plans on a disaster, but you can prepare for it.  The SERVPRO Emergency READY Profile (ERP) will help ensure you are “Ready for whatever happens” in 2020.

In the event of a fire or water emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas.  The ERP also establishes SERVPRO of Dane County West as your disaster mitigation and restoration provider, giving you access to a national network of large-loss and storm-team resources.  The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.  By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device, putting help at your fingertips.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a massive fire, or an area flood.  Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.  Don’t wait until disaster strikes-resolve to be READY.  Call SERVPRO of Dane County West, #608-497-3331, to establish your Emergency READY Profile (ERP), and be “Ready for whatever happens” in 2020. 

Advantages of the SERVPRO Emergency READY Profile (ERP):

  • A no-cost assessment of your facility.
  • A concise profile document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

If your business suffers a major loss, call SERVPRO of Dane County West today, (608) 497-3331.

SERVPRO Commercial Restoration Services

The Science of Drying - Why Choose SERVPRO of Dane County West

12/27/2019 (Permalink)

images of a moisture sensor, moisture meter and a thermhygrometer Have water, storm, flood, fire or mold damage? Call SERVPRO of Dane County West Today for service. #608-497-3331

The Science of Drying (Psychrometry)- Why Choose SERVPRO of Dane County West 

Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure, and dew point are measured to evaluate air conditions in the structure, enabling SERVPRO of Dane County West Professionals to create the proper atmosphere for more efficient drying. 

Water can damage materials in two ways: first, by absorption through direct contact with water; and second, absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process. 

Even small water damages from broken water pipes, overflown sinks, and dishwasher or washing machine malfunctions have the potential to cause severe structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Dane County West has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. 

SERVPRO of Dane County West Professionals establish an environment favorable for drying. They also understand how to manipulate temperature and humidity levels to produce optimum drying conditions with state of the art detection equipment without causing secondary damages through improper drying processes. 

When fire and water take control of your life, we help you take it back. Our goal is to make it..."Like it never even happened."

Water or Flood Damage?

Call SERVPRO of Dane County West Today – (608) 497-3331

Water Damage Repair and Restoration