Recent Posts

Have Storm Damage in Madison, WI? We Can Help!

7/28/2021 (Permalink)

storm backdrop with title Storm Damage? SERVPRO of Dane County West is Here To Help Have Storm or Flood Damage? Call SERVPRO of Dane County West Today (608) 497-3331 Serving Dane County, Madison, WI, IICRC Certified Firm

Dane County, Madison, WI, Residents - Heed Storm Warnings! 

Did you know?

According to the National Weather Service, Southern Wisconsin averages 40 days of thunderstorms per year, with 5 to 10 Severe Thunderstorm Warnings per county per year.

With so many storms in Southern Wisconsin, it’s important for Dane County, Madison, residents to be on the alert for storm warnings.

Warning – Take Action! A Severe Thunderstorm Warning means that severe weather is imminent in your area or already occurring. A Thunderstorm Warning means current storm conditions can turn worse, including heavy rains and strong winds.

Watch – Be Prepared! A Severe Thunderstorm Watch means that thunderstorms are possible, so stay tuned.

It can be hard to predict dangerous storms, but the National Weather Advisory has developed signs to help keep us prepared and stay safe. Fortunately, the National Weather Service will issue the following flood warnings, and understanding them could make the difference to keep your family and property safe.

  1. Flash Flood Warning:  Issued when flooding is imminent or already occurring. If you see or hear this warning, move to higher ground because this type of flood can be sudden and violent. It is hard to predict how long it will last and could take minutes to hours to develop, and it can happen even in areas that are not immediately receiving water. Please review the following description of the four flood warnings:  
  2. Flood Warning: This kind of warning is issued when flooding is either occurring or is imminent. You need to take action and find a safe place for you and your family.
  3. Flood Watch: This warning is issued when the conditions are favorable for a specific hazardous weather event and for flooding to occur in the area. It is a preventative warning because it means that flooding could occur. 
  4. Flood Advisory: This type of advisory is issued when flooding is not expected, but the possibility is severe enough to issue an advisory. People should take caution because the situation could change.

Should you experience water damage from storm damage, SERVPRO® of Dane County West has Resources to Handle Floods and Storms.

When storms hit Madison, Middleton, Fitchburg, Verona, Oregon, Mount Horeb, Cross Plains, Belleville, Black Earth, Mazomanie, and surrounding areas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of thousands of Franchises across the country and elite Disaster Recovery Teams strategically located throughout the United States.

Blog - SERVPRO National Disaster Recovery Teams are Composed of the Best of the Best in restoration

Water Damage Emergency Tips - What you can do until help arrives

We are a locally owned and operated SERVPRO, proudly serving the Dane County, Madison, WI area. We also live and work in our community and take great pride in living and working here. When fire or water damage takes control of your life, we help you take it back.

  • We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process. 
  • We are an IICRC Certified Firm. 
  • 5-Star Google and Facebook Ratings.
  • A+ BBB (Better Business Bureau) Rating 

Have Storm or Flood Damage? Call SERVPRO of Dane County West Today (608)-497-3331

Electrical Fires are among the More Common Types of Fires

7/18/2021 (Permalink)

two men in SERVPRO black uniforms inspecting a fire damaged ceiling from an electrical fire Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331.

Types of Fire 

We at SERVPRO of Dane County West deal with many types of fire damage. The main types of fires are:

  • Class A fires involve combustible materials such as wood.
  • Class B fires that involve flammable liquids.
  • Class C fires involve flammable gases.
  • Class D fires involve flammable metals.
  • Class E fires are electrical.
  • Class F fires from cooking oils and fats. 

Electrical fires are among the more common types of fires we clean up and restore here at SERVPRO of Dane County West. Once the Fire Fighters have put out the fire, we are there 24/7 to restore the damage and rebuild a home or business and make it "Like it never even happened."® 

What is an Electrical Fire? 

An electrical fire is a malfunction or failure in electrical components that lead to a fire. These fires typically originate in cables, wires, circuit breakers, or electrical components. When the distribution of electricity is inadequate, panels, circuits, lighting equipment, and various electrical devices become overloaded and overheated, and fires can unfortunately start. 

There following are common causes of electrical fires:

  • Old Appliances and Equipment - Aging appliances and equipment cause a staggering number of electrical fires. 
  • Poor Maintenance – Regular electrical panel maintenance helps reduce fire risk.
  • Outdated Wiring – Homes 20 years and older often do not have the wiring capacity to handle the increased amounts of electrical usage in today’s average home. 
  • Devices such as computers, video gaming systems, air conditioners, and multiple appliances with high electrical needs contribute to increased electrical usage. Also, the aging electrical wire’s deterioration can easily arc and start a fire, especially if the circuit amperage does not match with the existing wire throughout an older home. 
  • Not Staying Up-to-Date with Safety Codes – With electrical usage on the rise, it’s imperative to keep us with current safety codes. 
  • Light Fixtures – Installing a bulb with a wattage too high for lamps and light fixtures is a common cause of electrical fires. It’s important to check the maximum recommended bulb wattage on any lighting fixture or lamp before installing it. 
  • Extension Cords – The misuse of extension cords is another common cause of electrical fires. It’s important to note that appliances should always be directly plugged into an outlet rather than an extension cord. When in doubt, hire a certified electrician to determine the appropriate type of outlets needed for your appliances. 
  • Space Heaters – Since space heaters are portable, people often put them too close to items that are easily combustible such as clothing, beds, couches, rugs, chairs, carpet, etc. Please use extreme caution when using these! 
  • Electrical panels and circuit breakers trip due to overload, power spikes or surges, short circuits, and ground fault. If a circuit breaker fails, it can lead to a fire. Keeping your circuit breaker up-to-date and following current codes helps to reduce the failure rate. 

What Are the Typical Signs of an Electrical Fire? 

  • If you smell a persistent burning smell and can’t figure out where it’s coming from, it’s often a sign of an electrical fire within the walls. If your circuit breakers keep tripping, it could mean that there is a trip to the electrical panel. 
  • If you see outlets and switches that are charred and discolored, it’s often a sign of excessive heat that has caused or could lead to a fire. 

Should you experience any fire, SERVPRO of Dane County West understands the trauma that follows a fire loss. When fire damage takes control of your life, we help you take it back. We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance. 

SERVPRO of Dane County West can help manage the insurance paperwork and process for a stress-free claims process. 

We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating. Independently owned and operated in the Madison, WI, Dane County area. 

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Fire Damage Tips - What to Do Before Help Arrives

Here are some Common Reasons for Sump Pump Failure

7/13/2021 (Permalink)

an overflowing sump pump resulting from it's failure Should you experience water damage from a sump pump failure, call SERVPRO of Dane County West #608-497-3331

Sump Pump Failures - Power Outage from Storms Most Common Failure

The American Society of Home Inspectors did a study that showed more than 60% of American homes suffer from underground wetness or water damage, and there’s a likelihood that an even larger percentage will deal with a flooded basement at some point. It doesn’t always take a large amount of water to create a large amount of damage. It takes very little standing water and relatively little time for mold and mildew to take over and create problems if not treated properly.

At SERVPRO of Dane County West, a significant percentage of water damage in basements is caused by sump pump failures. The popularity of sump pumps has grown exponentially in the past couple of decades, largely in part to a legal amendment to the US Federal Clean Water Act in 1987 that requires certain homes to have a sump pump, even if they are not necessarily high-risk for floods.

Here are some common reasons for Sump Pump Failure:

1. Power Failure - The most common cause of sump pump failure is an electrical power outage. To prevent this, have a backup generator that can be manually activated. If your primary pump mechanically fails, though, a generator cannot help in this situation. But in the event of a storm where the power is knocked out for any length of time, a backup generator can be a lifesaver.

2. The Sump Pump is the Wrong Size - If you have an incorrectly sized pump or are not installed properly, there will most likely be a problem.

3. Improper Installation - Installing a sump pump must be done exactly right. The manufacturer’s instructions must be followed carefully for the installation to avoid severe water damage down the road. Most manufacturers recommend or require a check valve to be installed on the discharge line. If not installed, the back-flow of water can cause the pump impeller to rotate backward and unscrew off the motor shaft. In this scenario, you will still hear the pump motor running, but it would not be pumping any water.

Most manufacturers require drilling a small air relief hole in the discharge line between the pump and the check valve to prevent the pump from overcoming the air pressure in the discharge pipe. The discharge pipe must be of the required diameter.

Lastly, the sump pump pit should not be set in dirt or gravel. This causes debris to enter your pump and interfere with the on/off switch or float arm.

4. Switch Problems - The leading mechanical cause of sump pump problems is a switch problem. This occurs when the pump shifts from its position inside the basin, rendering the float ineffective. Float is responsible for the smooth operation of the on/off switch. Your sump pump relies on both the switch and the float arm mechanisms to operate effectively.

5. Lack of Maintenance - Some pump manufacturers recommend the pump to be run every 2-3 months. Some recommend a yearly program completed just before the rainy season hits.

Here are some additional manufacturer recommendations:

  • If there is a backup pump, unplug the primary pump and run the backup pump to make sure it works properly
  • When testing your sump pump, go outside to make sure it is discharging water
  • Sometimes the pump can run but not pump any water. This means the impeller has disengaged from the pump shaft, or the check valve is installed backward.
  • Check the operation of the float to make sure it is not restricted
  • Clean out the air hole in the discharge line
  • Listen for any unusual noises when the motor is running
  • Replace the battery on the backup sump pump every 2 or 3 years

6. Frozen or Clogged Discharge Lines - If water cannot exit your home through the discharge line, your system will not work. Keeping the discharge pipe protected from freezing and free of sticks, dirt, rocks, and other debris is important. Protecting the water’s exit point of the discharge pipe will keep debris and animals out of the system, making it optimal for your sump pump.

The grated covering will not stop the lines from freezing or becoming blocked by ice and snow. A special grated discharge line attachment should help; it is placed near your home on the discharge line. It includes openings that give water a way to flow out of the pipe if the line is blocked further down.

7. Product Defect - Though rare, product defect is always a possibility and does happen. It is wise to test the pump when it is initially installed to ensure it operates properly.

You can avoid many of these issues and give a longer lifespan to the equipment by performing regular maintenance.

Should you experience water damage from a sump pump failure, call SERVPRO of Dane County West #608-497-3331

Source: "7 Causes of Sump Pump Failure and What to Do," Tony Rubeo 

Awarded "BEST Fire Damage Restoration Services In Madison, WI"

7/8/2021 (Permalink)

Expertise Logo for BEST Fire Damage Restoration Services in Madison SERVPRO is thrilled to be recognized by Expertise as one of the “Best Madison Fire Damage Restoration Services” with an A+ reputation rating.

We are thrilled to be recognized by Expertise as one of the “Best Fire Damage Restoration Services in Madison” with an A+ reputation rating. 

Expertise scored 76 Fire Damage Restoration Services in Madison, WI, and Picked the Top 8

Expertise added, "SERVPRO of Dane County West is a commercial and residential fire and water restoration and cleaning service provider for clients in Madison, WI. Its team of technicians conducts damage assessments and handles the removal of soot and smoke residue and odors from various surfaces of properties. It can provide roof tarp and board-up services.

In cases of water damage, SERVPRO of Dane County West can handle water removal and structural drying. Using thermographic imaging to detect moisture in walls, carpets, and structural elements along with high-end drying and dehumidification equipment, the company's trained restoration technicians rapidly remove water caused by leaks, backups, broken fixtures, and natural disasters.

Carpet reinstallation, drywall replacement, and painting services are available to restore affected areas to their pre-damage state. Other services that the company offers include water damage restoration, fire damage restoration, mold remediation, and rebuild services."


Expertise Article: Best Fire Damage Restoration Services in Madison, WI

About SERVPRO of Dane County West 

About SERVPRO of Dane County West

SERVPRO of Dane County West understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. 

SERVPRO of Dane County West also mitigates mold and mildew from your home or business. We specialize in cleaning and restoring residential and commercial properties after a fire, smoke, or water damage. We are General Contractors for rebuild services (license #1317784); also, we have experience and certification in bioremediation. We utilize EPA-approved hospital-grade disinfectants and are compliant with CDC standards.

As a leader in fire and water cleanup and restoration, our number one goal is returning damaged properties to their preloss condition, doing all we can to make it "Like it never even happened."  

SERVPRO of Dane County West is an IICRC Certified Firm with fire, water, biohazard, and mold IICRC certifications. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Dane County West. 

We are locally owned and operated, serving the Dane County, Madison, WI area. We also live and work in our community and take great pride in living and working here. When fire or water damage takes control of your life, we help you take it back.

  • We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process. 
  • We are an IICRC Certified Firm. 
  • 5-Star Google and Facebook Ratings.
  • A+ BBB (Better Business Bureau) Rating 

Have Fire, Soot, Smoke, Odor, Storm Damage, Water Damage, Biohazard, or Mold Damage?
Call Us Today – (608) 497-3331

What Our Customers Have to Say - Testimonials

Do's & Don'ts after Contaminated Water Damage

7/1/2021 (Permalink)

a flooded front door with title no Flood job too big, no flood job too small Have A Water Damage Emergency? Call SERVPRO of Dane County West today (608) 497-3331 www.SERVPROdanecountywest.com

After any water damage situation, your primary focus should be safety first.

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials are heavy. Be careful!

Contaminated water, also known as Category-3 "black" water, has chemicals, microbes, or physical alterations. Sources for Category-3 water could include flooding from rivers or streams, water from beyond the toilet trap, or standing water that has begun to support microbial growth. Category 3 water may contain untreated sewage, harsh chemicals, microbes, and water from flooding rivers and streams or a sewer backup.

If you have water damage from storm damage, flooding, or sewage overflow, here are some tips until help arrives. 

Do: 

  • Do: Avoid all contact with sewage and items contaminated by sewage. 
  • Do: Wash your hands thoroughly after contact with contaminated items. 
  • Do: Stay out of affected areas of harmful waste (sewage, blood-borne pathogens, etc.)
  • Do: Call emergency service personnel if the situation is life-threatening.
  • Do: Treat all bodily fluids as if they are contaminated.

Don't: 

  • Don't: Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don't: Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don't: Use household fans to dry the structure and spread the contaminants. 
  • Don't: Use products for personal hygiene and cleanliness if exposed to contaminated areas. 
  • Don't: Attempt cleanup of any kind.
  • Don't: Touch or handle items that are contaminated with bodily fluids. 

Help is on the way! 

If water damage strikes your property, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have A Water Damage Emergency? Call SERVPRO of Dane County West today (608) 497-3331

Video - The SERVPRO Water Damage Process

What our Customers say...Testimonials

When Time Matters, Technology and Equipment Must be Counted On To Perform

6/21/2021 (Permalink)

stacks and stacks of various servpro green pieces of restoration equipment Have Water, Flood, Fire, or Mold Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 24/7 Emergency Service - Dane County, Madison, WI

THE TOOLS WE USE - IICRC Certified Equipment 

At SERVPRO of Dane County West, helping our customers and returning water and/or fire-damaged areas and items to their preloss condition is our number one priority.

To do this, SERVPRO of Dane County West understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. With that in mind, we will take you through a behind-the-scenes look at some of the tools we use to help get your property and structure to its preloss condition. Each machine and piece of equipment has a crucial role in the restoration process. Every SERVPRO of Dane County West Restoration Technicians is trained to use each piece of equipment to its highest potential. Here are a few of our most commonly seen and used machines and their purpose.

PORTABLE EXTRACTORS: 

Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Restoration Technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects them in the reservoir. With this machine, we can expedite the removal of water and humidity from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace contents or belongings is lowered.

THE OZONE GENERATOR: 

The portable ozone generator eliminates various odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates "ozone," which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the necessary guidelines. People and pets need to evacuate from the environment during the ozone process for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the typical oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the ozone generator features is that it is made to be compact and portable, yet also be a durable and professional unit.

WEARING AND FIT CHECKING OUR RESPIRATORS: 

Safety for not only our Technicians but also our customers is a priority at SERVPRO. We enforce that respirators must be worn during all times by our technicians during exposure to hazardous situations. Additionally, our crews wear their respirators to be safe. If we are using respirators, we inform customers in the general area of this and advise them of the necessary precautions associated with the work going on for their safety.

DEHUMIDIFICATION EQUIPMENT:  

The dehumidification process increases the rate of evaporation by removing water vapor from the air. Our Restoration Technicians position dehumidifiers strategically in a water-damaged structure, so the moist, humid air moves through the unit while dry, warm air is discharged. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers, primarily because it provides a continual dry air source to enhance the restoration process. We use small commercial refrigerant-dehumidifiers because it removes approximately 8 gallons of water per day from the atmosphere. An extra-large industrial refrigerant could remove as much as 20 gallons per day.

AIR MOVING EQUIPMENT:

Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance dissipation. Our crew is required to complete the "science of drying" coursework. This coursework teaches them how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls is saturated, many air movers are placed to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in directing the airflow with the best possible outcome. 

TRUCK MOUNT EXTRACTOR: 

A truck-mounted extraction unit consists of several smaller components, which work together to make one of the best pieces of cleaning equipment in the industry. The pieces are made up of the engine, the vacuum, the chemical pump, the water pump, and the heating system. The heated chemical pumping system, along with the vacuum extraction tool, removes various soils and pressurizes the water used for cleaning. Due to the required training of this equipment, our technicians know the specific environment needed for this piece of machinery to work and how to maintain it appropriately for health and safety reasons. 

The SERVPRO® Equipment Department tests all equipment, including the truck mount, before putting the items in the product line. To provide the best service to our customers, we must know how the truck mount works, how to set up and maintain the unit, how to use it safely, how to clean the vehicle interior, unit, tools, hoses, and so forth as needed, and how to inspect all equipment and accessories for any damage, leaks, or wear.

We use many other devices and accessories, but for today's behind-the-scenes look, these are some of our most commonly used pieces of equipment. The use of these devices helps us get your water or fire disaster back to its preloss condition. SERVPRO of Dane County West is always here to help!

Water, Storm, Flood, or Fire Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

When water or fire damage takes control of your life, we are Here to Help® and will assist you in every step of the cleanup, restoration, and rebuild process. SERVPRO of Dane County West professionals has the training and expertise to help make it “Like it never even happened.”®

  • 24-Hour Emergency Service
  • General Contractor License #: 1317784
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau). Angi's List, Google, and Facebook are recommended with an A-rated reputation.
  • SERVPRO works with your insurance to help manage the insurance process and paperwork for a stress-free claims process.

Have Water, Flood, Fire, or Mold Damage?
Call SERVPRO of Dane County West Today –(608) 497-3331

What our Customers Say...Testimonials

When your Business or home Suffers Water Damage, Understanding what Type of Water you are Dealing with is Critical

6/19/2021 (Permalink)

a guy in SERVPRO ready uniform on an portable extractor in an office space for a commercial water loss Water, Flood, or Storm Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 24/7 emergency service. Serving Madison, WI

There are Three Types/Categories of Water

The water restoration Process varies according to the type of water loss. 

  1. Clean water, as referred to as Category 1 water, is water from a broken pipe or other water sources inside the property; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water.
  2. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Gray water is referred to as Category 2 water in the water restoration industry.
  3. Blackwater, also referred to as Category 3 water, is highly contaminated and filled with fungi, bacteria, chemicals, and more. Blackwater is typically caused by sewage damage, flooding, or any type of natural disaster. Blackwater/Category 3 water and should always be handled by trained professionals.

When you have water damage, don't leave your property to chance. Call SERVPRO® of Dane County West. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive:

Water Damage Tips - What to Do 

  • Shut off the water source if possible or contact a qualified professional to do so. 
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items. 
  • Remove and prop up wet upholstery cushions to allow more even drying. 
  • Move any paintings, art objects, computers, documents, and other valuable items that may be sensitive to moisture to a safe place. 
  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors as they may cause staining. 
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner. 
  • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water. 

Water Damage Tips - What to Do if You have Contaminated (Category 2 or 3) Water Damage

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly if you come in contact with contaminated items. 
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas. 
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air. 
  • Do not use household fans to dry the structure; air flow could spread contaminants. 
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

The SERVPRO Water Restoration Process

Water or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

When water, flood, storm, or fire damage takes control of your life, we are Here to Help® and will assist you in every step of the cleanup, restoration, and rebuild process. SERVPRO of Dane County West professionals has the training and expertise to help make it “Like it never even happened.”®

  • 24-Hour Emergency Service
  • General Contractor License #: 1317784
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau). Angie's List, Google, and Facebook recommended with an A-rated reputation.
  • SERVPRO works with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • Proudly serving Dane County, Madison, WI area

What our Customers say...Testimonials

If Disaster Strikes, will YOU be ready? One way to Prepare is to build an Emergency Supply Kit

6/14/2021 (Permalink)

an emergency checklist on a clip board with a human hand checking off the items on the list Emergencies can happen anytime to anyone. Take action now to protect yourself and your property. #SERVPROdanecountywest #608-497-3331

It is important to prepare before a water, storm, flood, or fire disaster occurs; one way to do that is by building a basic emergency kit.

Preparing an emergency kit is an important step to protect you, and your household should unforeseen events occur. An emergency kit is essential for short-term survival that provides essential items. It’s recommended to keep your kit in a convenient place for ease of accessibility.

The following items are recommended for your Emergency kit:

  • Water, one gallon per person per day
  • Food, non-perishable 3-day supply
  • Manual can opener
  • Battery-operated radio, preferably an NOAA Weather Radio with tone alert and extra batteries.
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or pliers to turn off utilities, if necessary
  • Cash
  • Important documents such as copies of insurance policies, identification, and bank account information
  • local maps
  • Hygiene items
  • Fire extinguisher
  • Matches in a waterproof container

Fire, water, and storm emergencies can happen anytime to anyone.

Take action now to protect yourself and your property. SERVPRO of Dane County West is Here to Help® and will assist you in every step of the cleanup, restoration, and rebuild process. We are an independently owned and operated business proudly serving the Dane County, Madison, WI area.

  • IICRC Certified Firm
  • 24/7 Emergency Services 
  • General Contractor License #: 1317784
  • A+ rating from the BBB (Better Business Bureau).
  • Google and Facebook 5-Star recommended 
  • SERVPRO works with your insurance to help manage the insurance process and paperwork for a stress-free claims process.

Have Questions About Fire, Smoke, Soot, Flood, Storm, or Water Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

What our Customers say...Testimonials

The Mold Mitigation Process – Partnering with Industrial Hygienists / Environmentalists

6/14/2021 (Permalink)

an ozone machine with air ducting to outside window for mold mitigation Got Mold? Call SERVPRO of Dane County West Today. (608) 497-3331 Proudly serving Dane County, Madison, WI www.SERVPROdanecountywest.com

We at SERVPRO of Dane County West often partner with Industrial Hygienists/Environmentalists for mold mitigation.

An example of one of these jobs was recently completed in Madison, WI. There was visible mold in various areas throughout the basement. The customer initially hired an Industrial Hygienist to test for mold type and severity.

Industrial Hygienists/Environmentalists are specialists who tend to approach indoor mold conditions primarily from a scientific perspective. They are trained to take air samples and surface samples of visually apparent mold and develop a protocol for the remediation process. Once they had the sample analysis completed, the customer called SERVPRO of Dane County West to mitigate and remove the detected mold. 

The following steps are involved in the mold removal/mitigation process:

  1. Cleaning all furniture all non-porous furniture in the area and then covering it to protect it from any contamination thereafter.
  2. Removal of all porous material that has been affected by microbial growth.
  3. Setting up containment. We contained this area from the rest of the house and used zippers to gain access to the area.
  4. We then ducted our air filtration devices to the outside to create a negative pressure environment so that any spore contamination would be contained to that area (as seen in the picture). Once all the affected materials were removed, we thoroughly cleaned the area and treated it with an antimicrobial solution to prevent further microbial growth.

Here at SERVPRO of Dane County West, we highly recommend that our customers engage Industrial Hygienists/Environmentalists to detect exactly where microbial growth may be found in their homes. This is a partnership we strongly recommend and is mutually beneficial for our customers.

Any home or commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 48 hours.

If You See Signs of Mold, Call SERVPRO of Dane County West Today – (608) 497-3331

Mold Damage Emergency Tips

When water, mold, fire, or storm damage takes control of your life, we are Here to Help® and will assist you in every step of the cleanup, restoration, and rebuild process. 

  • IICRC Certified Firm
  • 24/7 Emergency Services 
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Water Leaks Unfortunately Happen – Listed are some Common Causes

6/14/2021 (Permalink)

broken water pipes under a kitchen sink Water or Flood Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 Proudly serving Dane County, Madison, WI 24/7 emergency service

Unfortunately, water lines break, clog, erode, leak, and burst.

If this happens to you, rest assured, you are not alone. Water damage from leaking and broken pipes is the most common reason we at SERVPRO of Dane County West get called to mitigate and restore water-damaged properties.  Here are some common causes of water leaks that we see in the Dane County area:

  • Faucet Leaks – Corrosion, mineral deposits, or defective parts such as gaskets, o-rings, and washers are typical causes for leaky faucets.
  • Shower & Tub Leaks – Typical leaks occur when the caulking between a bathtub/shower develops gaps and when the mortar grout lines develop cracks. When these gaps or cracks happen, water from the showerhead or splashing water in the tub can infiltrate through the walls into stud cavities and behind wall surfaces. Once water consistently permeates the wall cavities, it can lead to extensive water and mold damage.
  • Toilet Leaks – A worn-out flapper, a loose or worn out seal at the base,  loose or worn out tank-to-bowl connections, rusted pipes, crack in the tank or bowl, condensation in the bowl, or misadjusted flush valve assembly are common reasons for toilet’s leak.
  • Clogged Water Lines – Blockage in the pipeline may cause water to find other ways to seep through, resulting in a water leak. The following are signs that indicate clogging in water pipes; gurgling sounds, slow drainage, unpleasant odor, dirt, and dust particles appearing in running water. The site of the leak is not always the problem. Tree roots, grease, inorganic materials, or a combination of things can create major problems in your sewage line. Your plumber will need to inspect your sewage lines for clogs and clear the line if he finds one.
  • Damaged Pipe Joints – Damaged pipe joints can occur from shifting pipes, mistakes made by an inexperienced installer, movements such as a shaking washing machine, or nothing more than a loose connection.
  • Rapid Temperature Changes – Drastic temperature changes can cause your pipes to expand or contract quickly, causing cracks, leaks, and even bursts. One of the first signs of a frozen pipe is reduced or no flow from a plumbing fixture like your faucet or shower. Here are some steps to help prevent pipes from freezing; open cabinet doors so warm air can reach the pipes under sinks, set fans to blow heat into cold rooms, if you have exposed pipes inside closets or pantries, leave doors open, and always disconnect garden hoses from outside faucets before the first freeze.

Given the significant water damage many of the listed water line leaks can cause, we highly recommend calling a plumbing professional as soon as you notice a problem.

Should you experience water damage to your home or business, call SERVPRO of Dane County West immediately. We are available 24/7 for emergency services.  We are locally owned and operated in the Madison, WI area and have five-star A-ratings on Google, Facebook, BBB, and Angie’s List.  Most importantly, we are an IICRC Certified Firm. The Institute of Inspection, Cleaning, and Restoration Certification establish global standards and professional training. 

The Water Damage Restoration Process

Water or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

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