About SERVPRO of Dane County West

SERVPRO of Dane County West understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.  We specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Dane County West can also mitigate mold and mildew from your home or business and are General Contractors for rebuild services. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Dane County West. 

SERVPRO of Dane County West is locally owned and operated by James and Heather McEllistrem.  Not only are Jim and Heather co-owners, they have been married for over twenty years and have two teenage boys at MHS. Jim and Heather met at UW-Madison their Junior year and have enjoyed various careers together.  After years in finance for Jim, and corporate sales and marketing for Heather, they moved back to the Madison area in 2012 to start their own business, SERVPRO of Dane County West.  Living and working in the community they love means the world to them and their family. 

Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 
If you would like to schedule service for your home or business, please call today!

24-Hour Emergency Service.
General Contractor License #: 1317784

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician


  • Better Business Bureau (BBB) - A+ Rating
  • Fitchburg Chamber + Visitor Business Bureau
  • General Contractor License #: 1317784
  • Institute of Inspection, Cleaning and Restoration Certifications (IICRC)
  • Middleton Chamber of Commerce
  • Mount Horeb Chamber of Commerce
  • Restoration Consultants
  • Verona Chamber of Commerce


  • SERVPRO Industries Director's Bronze Award Honoring SERVPRO of Dane County West
  • SERVPRO Industries Director's Silver Award Honoring SERVPRO of Dane County West
  • SERVPRO Industries Director's Gold Award Honoring SERVPRO of Dane County West