SERVPRO of Dane County West Gallery Photos

Photo Gallery

If I could rate this company and the owners higher than a 5 star I would.

If I could rate this company and the owners higher than a 5 star I would. I lost my home to a house fire and about the only thing I was able to retrieve was a oil painting of my father. It smelled awful so I turned to Heather at SERVPRO of Dane County West in Verona. She was able to get the smell out after using their ozone chamber. So thankful for her efforts and unbelievable customer service. Highly recommend to anyone that needs fire or water restoration.

SERVPRO SHOWS UP WHEN LIFE IS STRESSFUL

SERVPRO of Dane County West and the owners Jim and Heather have done a wonderful job for the many clients I have referred to them. "Responsive", " so helpful and kind", and "hard working" are just a few of the comments I have received about their service. SERVPRO usually shows up when life is stressful--flooding, mold, fire--not fun stuff...I cannot think of better people to call than Jim and Heather when life throws you a curve ball. Highly recommend their service.

Very friendly and helpful, and worked seamlessly with our insurance agent.

After a leak in our refrigerator, we were so thankful that SERVPRO of Dane County West came, pulled out the damaged flooring, and got fans and dehumidifiers going to dry any remaining water. After my children accidentally changed the settings on the dehumidifier, they promptly returned my phone call to talk me through resetting the machine. Very friendly and helpful, and worked seamlessly with our insurance agent. Thank you!

I highly recommend calling SERVPRO of Dane County West.

I was extremely satisfied with the work performed by SERVPRO of Dane County West at my residence. Their first visit was to resolve water related issues to carpet and drywall. The staff was fast, efficient, polite and friendly. The second visit was to put everything back in order: drywall replacement, carpet pad, touch-up paint and furniture return.

I don't wish a bad situation on anyone but if one occurs, I highly recommend calling SERVPRO of Dane County West. When I called my insurance company to report the incident, the first thing they said was to call SERVPRO. I told them I already did. I don't know if all SERVPRO offices are this good but SERVPRO of Dane County West is. Thank you to all.

The attention to detail made all the difference.

My experience with SERVPRO of Dane County West was outstanding. Imagine coming home on a Saturday to the most horrific sewer smell coming from my basement only to discover that the septic had backed up into our home from the storm. The SERVPRO owners sent 2 professionals over and had everything cleaned up in a matter of hours. They worked extremely hard and efficiently in some disgusting conditions and in addition to all of that they were polite and showed concern for our home. When we received our bill it had a hand written note from the franchise owner. Needless to say I was impressed with the entire experience and would most definitely recommend SERVPRO of Dane County.

I love that the owners are involved in the community and local chambers.

SERVPRO of Dane County West was referred to me by my insurance agent when the first floor of my house flooded. The technicians who came in to diagnose the problem were very professional, knowledgeable and proactive. They deployed many dryers and removed many old, damaged layers of flooring in my kitchen. When they left, the job site (my precious kitchen!) was very clean. The owner was onsite supervising and was very helpful and knowledgeable coordinating with my insurance company. I love that the owners are involved in the community and local chambers. Strongly recommend their services!

1-4-8 Response Time

SERVPRO of Dane County West Professionals provide emergency water restoration services 24 hours a day, 7 days a week.

Within one hour from notice of loss, a SERVPRO® of Dane County West Professional will contact you to arrange for service.
Within four hours of loss notification, a SERVPRO® of Dane County West Professional will be on-site to start mitigation services (if necessary).
Within eight business hours, a verbal briefing of the scope will be communicated to you by a SERVPRO® of Dane County West Professional.
NOTE- Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Call SERVPRO of Dane County West – (608) 497-3331

Sump Pump Failure from Devastating Storm

A Verona, WI residence had a sump pump fail causing extensive loss. Over a foot of rain in six hours on August 20 caused the pump to fail consequently flooding the basement and ruining fifteen hundred feet of carpet. SERVPRO of Dane County West mitigated the water damage by removing the carpet and pad, removing baseboard and drilling holes in the drywall to allow ventilation into drywall. We positioned fans and dehumidifiers to reduce moisture content to acceptable levels.

Should you experience water damage from the recent abundance of rain, SERVPRO of Dane County West is here to help for and make it "Like it never even happened." #608-497-3331

SERVPRO of Dane County West thanks Franchises from all over the country

As a host for the National Storm Team SERVPRO of Dane County West welcomes SERVPRO Franchises from all over the country. If anyone should require assistance feel free to give them our number and we will do all we can to see that they get help. #608-497-3331

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #SERVPROdanecountywest #firedamage #cleanup #waterdamage #mold #rebuild #servepro

SERVPRO of Dane County West Host Franchise for National Storm Teams

SERVPRO Storm Teams are crews from across the country that travel when disaster strikes. As the local franchise servicing the heart of Dane County West, we are currently at capacity. However, as a host franchise for SERVPRO National Storm Teams, we are able to directly input loss requests into the National Storm Team database for dispatch. If anyone should require assistance feel free to give them our number and we will do all we can to see that they get help. #608-497-3331

Our hearts are heavy for losses in the community we work, love, and live in. Be safe out there!

Mold Damage in Fitchburg, WI

Visible mold growth was found on the concrete walls and wood subfloor of this basement room in Fitchburg, WI. We remediated the mold and disinfected the area thoroughly. We instructed the home owner to increase air circulation and to use dehumidification to prevent any further microbial growth.

Storm Damage to Three-Season Porch

We were called out to this residence in New Glarus, WI, because heavy rains caused seepage into the original part of the house causing water damage to this three-season porch that a builder was in the process of adding. One of the unique ways we dealt with this loss was by coming from the outside of the house and cutting away some sheathing to remove wet blown-in insulation. We also needed to dry hardwood floors and used a tenting method as seen in the after picture to dry the hardwood floors. This technique allowed us to save the hardwood floors.

Water Damage From Broken Supply Line

Due to extensive water damage from a broken supply line in this kitchen in Oregon, WI, existing cabinets were damaged beyond repair. We needed to remove and replace the granite countertops as well as provide and install several new kitchen cabinets. Dane County West Professionals were able to mitigate all water damage behind cabinets and in the floor by using advanced water drying technologies.
The Professionals at SERVPRO of Dane County West can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

Broken Spigot Due To Sub-Zero Temperatures This Past Winter

This was a broken spigot in Fitchburg, WI due to subzero temperatures during this past winter. Upon attempting to fill their pool the owner’s basement flooded with water. We extracted the water and removed the carpet and ended up having to move quite a bit of drywall and cabinets that were affected as well.

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

Have Water or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

Fire in Verona

This is a fire that started in an apartment behind a popular restaurant in Verona. The apartment structure was a total loss but the restaurant was affected by both smoke damage and water damage from the fire hoses. We are working to make sure that the restaurant structure is cleaned and repaired so they can reopen as soon as possible.

We are using Air Filtration Devices (AFD) as well as hydroxyl generators to both clean the air and remove as much odor as possible.

As with most fires, extensive water mitigation from putting the fire out as well as content manipulation and rebuilds are common.

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

Water Damage in Middleton from Frozen Spigot This Past Winter

This is a water loss in Middleton due to a spigot that had split during sub-zero temperatures this past winter. Often times these problems are not discovered until the spring when the homeowner turns on their hoses to start watering plants and lawn. Water ran down through the ceiling and down the walls and affected the flooring in the basement. SERVPRO of Dane County West Professionals removed the affected flooring to dry the subfloor below and removed the drywall in the wall due to the blown in insulation behind it. Once blown in insulation gets wet it compresses and loses its effectiveness. Rebuild is in process.

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

Have Questions about Water Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

Flooded Storage Area in a Commercial Apartment Building in Barneveld, WI

Due to heavy rains the storage area in an apartment building in Barneveld, WI flooded. SERVPRO of Dane County West Professionals extracted standing water from heavy rains during a storm. We used extractors and dehumidifiers to dry the storage space

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

Have Water or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

Water Loss from Shower Cracks and Grout Lines in Oregon, WI

This was a water loss in Oregon, Wisconsin. A walk-in shower had cracks in the grout lines leading to water leaking through the shower pan and into the ceiling and room below. Unfortunately, this problem was not diagnosed right away and went on for quite some time. Mitigation required removing drywall and insulation that had been affected. Once those materials were removed we then set up an appointment to dry the sub-floor and floor joists.

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servepro

Have Water or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

We protect non-affected floors during mitigation, construction and renovation

We use temporary plastic and paper floor coverings to avoid damage to our customer's non-affected floors during mitigation, construction, and renovation. SERVPRO of Dane County West takes pride in a job well done and our ultimate goal is to make it "Like it never even happened".

An example of how much water can be pulled out of the air from a water loss

This picture of a large water-filled garbage can is from two dehumidifiers we used on a commercial water loss. This is an example of how much water can be pulled out of the air from a water loss over a two day period. We use large receptacles, like this garbage can, to collect the water from our dehumidifiers when a drain isn't accessible.

Drying / Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

http://www.SERVPROdanecountywest.com/drying-water-extraction

SERVPRO of Dane County West uses Advanced ULV Fogger Equipment for Sanitizing

SERVPRO of Dane County West is trained to identify and eliminate offensive odors. Our technical expertise and industrial grade Ultra Low Volume (ULV) Foggers pictured above go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent. Jobs that involve sewage, mold, or fire damage clearly involves significant amounts of particulates and smelly gases – a direct result of the damage itself.

Ultra Low Volume (ULV) Foggers Ultra low volume sprayers, are lightweight, portable aerosol sprayers that allow you to disinfect areas quickly. The disinfectant hangs in the air before settling on and disinfecting the objects in the room.

http://www.SERVPROdanecountywest.com/water-damage-restoration

Water, Flood, Fire or Mold Damage?
Call Today – (608) 497-3331

SERVPRO of Dane County West uses Advanced Industrial Equipment for Ozone Sanitizing

SERVPRO of Dane County West is trained to identify and eliminate offensive odors. Our technical expertise and industrial grade Ozone Generator pictured above go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

Ozone Generators: The portable ozone generator eliminates a variety of odors and organic pollutants caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors.

http://www.SERVPROdanecountywest.com/water-damage-restoration

Water, Flood, Fire or Mold Damage?
Call Today – (608) 497-3331

SERVPRO of Dane County West uses Advanced Hydroxyl Equipment for Sanitizing

SERVPRO of Dane County West is trained to identify and eliminate offensive odors. Our technical expertise and industrial grade Hydroxyl Generators pictured above go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

Hydroxyl Generators: The hydroxyl generator removes odors, eliminates gases and organic pollutants to clean the air.

http://www.SERVPROdanecountywest.com/water-damage-restoration

Water, Flood, Fire or Mold Damage?
Call Today – (608) 497-3331

SERVPRO of Dane County West Professionals Use Highly Technical Equipment to Mitigate Your Loss

SERVPRO of Dane County West was able to extract over and inch of standing water in an unfinished basement in Verona, WI. Using the portable extractor, we were able to remove over 100 gallons of water from the structure.

An extractor has three major components: a heater, a pump, and a vacuum system. Our technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in tank.

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servepro

This is a type of fire damage called a puffback that occurred in Barneveld, WI

In this before picture is a type of fire damage called a puffback that occurred in Barneveld, WI. A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once, covering an interior in a grimy film or a puffback can leak soot particles more gradually.

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servepro

Monticello Commercial Water Loss

This was a commercial water loss in Monticello Wisconsin. Flooding due to heavy rains resulted in over 5 feet of water in the lower level of this restaurant. All affected materials needed to be removed and everything sanitized.

#WaterDamage #brokenwaterpipe #floodedbasement #basementflooded #basementflooding #basementcleanup #rebuild #24houremergencyservice #restoration #cleanup #mold #rebuild #SERVPROdcw #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #servepro

Ruptured Water Pipe causes major damage

A frozen water pipe ruptured and caused flooding in this finished basement in Verona, WI. When a house's water pipes freeze, a 1/8-inch crack in a pipe can expel up to 250 gallons of water a day, causing flooding and structural damage. SERVPRO of Dane County West Professionals removed what was beyond repair in this basement, placed dehumidifiers and air movers throughout the structure to mitigate the moisture before rebuilding and replacing content. SERVPRO of Dane County West Professionals are here to make it “Like it never even happened.”

Have Storm, Ice or Flood Damage?

If you live in an area that has recently experienced storm damage, wind damage, hail damage, ice damage, frozen pipes that busted, or river flooding you aren't alone. Here's what you need to know.

Types of Storm Damage
• Windstorms
• Hail damage
• Flooding
• River flooding
• Ice damage

Steps of Storm Damage Repair
SERVPRO of Dane County West can respond immediately to storm and flooding conditions.
• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated

Call Us Today (608) 497-3331
For more information on storm damage, please click on the link below.
http://www.SERVPROdanecountywest.com/storm-flooding-restoration

Using the Correct Monitoring Tools makes a difference

Using the correct equipment makes a measurable difference when determining the extent of damage and proper mitigation needed in a water or fire loss.

Moisture Sensors
Moisture Meters
Thermohygrometers
Ultra Low-Volume (ULV) Foggers
Thermal Foggers

Your local SERVPRO® Franchise Professionals have the training and equipment to help make it "Like it never even happened."

http://www.SERVPROdanecountywest.com/water-damage-restoration

SERVPRO of Dane County West is proud to serve our local communities. #608-497-3331

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servepro

Why are Frozen Pipes Dangerous

When the temperatures drop, one major issue that could come up is a frozen water pipe and it’s potential to bust, leading to flooding and water damage in your commercial or residential property.

http://www.SERVPROdanecountywest.com/water-damage-restoration

Frozen pipes are a problem for a couple of reasons.

Frozen Pipes Shut Off the Water–
Burst Pipes Create Flooding-

Pipes That Are Vulnerable to Freezing

Exterior Walls-
Attics and Basements-

There are a few clues which can help you determine if you have frozen pipes at your property:

The Temperature Is Right-
There Is Frost on the Pipe-.
No Water Is Coming Out of the Faucet-
Strange Smells-

Call the Cleanup Team that is Faster to Any Size Disaster

Recently in Monticello, WI, SERVPRO of Dane County West was called to a local café to mitigate extensive water damage from flood damage caused by the Sugar River overflow. The café was next door to the river and despite having a 5-foot berm protecting the structure, water unfortunately still got in. Up to 8 feet of water flooded their business and SERVPRO of Dane County West is diligently working to make it "Like it never even happened."

https://www.channel3000.com/news/flooding-at-little-sugar-river-leaves-monticello-underwater/704893013

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

SERVPRO of Dane County West Uses Advanced Industrial Equipment for all Restoration Jobs

Here are a few Assessment tools used by SERVPRO of Dane County West Professionals for Water Damage:

Moisture Sensors
Moisture Meters
Thermohygrometers.
Ultra Low-Volume (ULV) Foggers
Thermal Foggers.

SERVPRO of Dane County West Professionals use Advanced Industry-Standard Drying Equipment

Industrial-grade dehumidifiers.
Industrial grade dehumidifiers
High-speed air movers

http://www.SERVPROdanecountywest.com/water-damage-restoration

Water, Flood, Fire or Mold Damage?
Call Today – (608) 497-3331

Toilet leaks can cause extensive water damage to flooring, don’t worry, we are here to help!

A standard toilet has at least five seals with the potential for leaking. In each case, the solution
is to identify the faulty seal and tighten or replace it. Should the leak go unnoticed for many
days, like in this picture above, it’s important to remove the toilet and replace the water
damaged floor.

When water saturates flooring and sub-flooring for an extensive amount of time,
mold and decay is inevitable, as also seen in this picture.

SERVPRO of Dane County West has
the expertise to assess the degree of the water damage and if the flooring is unsalvageable, we
can rebuild your space and make it “Like it never even happened.”

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servepro

Using Advanced Industrial Drying and Dehumidification Equipment in Water Damage Restoration

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. After Water Extraction has occurred SERVPRO of Dane County West Professionals use advanced industrial drying and dehumidification equipment as seen in the picture above.

SERVPRO of Dane County West Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

SERVPRO of Dane County West is available for emergency services 24/7/365, 608-497-3331

SERVPRO of Dane County West uses Advanced Industrial Equipment for High Efficiency Air Filtration

SERVPRO of Dane County West uses HEPA Industry-Standard Air Scrubbers to handle indoor air quality that’s needed on most restoration jobs. Jobs that involve sewage, mold, or fire damage clearly involves significant amounts of particulates and smelly gases – a direct result of the damage itself. In a water damage restoration environment, the high-velocity airflow needed for drying can stir up particles that have settled in carpet or on other materials. The HEPA 500 can address indoor air quality quickly and efficiently and help restore any environment to a preloss condition.

SERVPRO of Dane County West uses Advanced Industrial Drying Equipment to Help Save Hardwood Floors

SERVPRO of Dane County West we utilize the latest in drying technologies to restore damaged materials instead of replacing. This saves everyone time and money. One great example of this is the floor drying system we use to save hardwood floors after a water loss. The attached photo is from a home in Madison, WI that had a water loss. We were able to save their hardwood floors using our floor drying system that utilizes the power of a high-pressure blower that vacuums water vapor right through the surface of the floor. Customer’s are happy that they don’t have to spend thousands of dollars to replace their existing hardwood floors!

Advanced Technology and Techniques:

http://www.SERVPROdanecountywest.com/advanced-technology

SERVPRO of Dane County West uses Advanced Industrial Water Extraction Equipment for Water Removal

SERVPRO of Dane County West's highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, they may use powerful submersible pumps in addition to industrial strength, wet/dry high-volume Extractors, like the one shown in this picture. This step helps to reduce drying time and helps to prevent mold and secondary water damage.

Remove Excess Water
Use Submersible Pumps and Industrial Wet/Dry High-Volume Extractors (HVE)
The Ride-on Rover High Volume Extractor shown in this picture can extract 1,200 square feet of carpet and pad in under 2 hours.

SERVPRO of Dane County West is available for emergency services 24/7/365, #608-497-3331

Advanced Water Extraction Equipment: Truck Mount Extractor

SERVPRO of Dane County West has the expertise and equipment to quickly restore your property to pre-water damage condition. We use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.The water extraction step removes the majority of the water from your home or property.

By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time and help to prevent mold and secondary water damage. They use powerful pumps and truck-mounted vacuum units (as seen in this picture) to quickly remove hundreds or thousands of gallons of water from your property.

Whatever the disaster, fire, water, storm damage or mold, SERVPRO of Dane County West is available 24/7/365. #608-497-3331

Fire Damage from Electric Stovetop

A faulty electrical stove top show in this picture was the causes of a fire damage in Belleville, WI.

Malfunction of electrical circuits or components, overheating of the cooktop, or leaving something burning on the stove top are common causes for fires started by electric stoves.

If you have fire damage, SERVPRO of Dane County West is only a phone call away. #608-497-3331

http://www.SERVPROdanecountywest.com/fire-smoke-damage-restoration

Frozen Pipe in Oregon, WI

Here is a picture of what an interior frozen pipe looks like from the outside.

Pipes that freeze most frequently are:

Exposed to severe cold
Water supply pipes in interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets.
Pipes that run against exterior walls.

If winter weather causes water damage to your business or home, we are only a call away.

#608-497-3331