Recent Water Damage Posts

Have Water Damage? Here Are Some Tips on What To Do Until Help Arrives

5/13/2019 (Permalink)

Water Damage Have Water Damage? Here Are Some Tips on What To Do Until Help Arrives Water or Flood Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

What to do until help arrives! 

When your home or commercial property has water damage from flooding or leaks from sink or toilet overflows, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Here are some helpful tips on what to do until help arrives! 

DO:

  • Do: Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Do: Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Do: Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Do: Remove and prop up wet upholstery cushions for even drying.
  • Do: Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do: Remove to a safe, dry place any paintings, art objects computers, documents and other materials that are valuable or sensitive to moisture.
  • Do: Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Do: Hang furs and leather goods to dry separately at room temperature. 

Don't:

  • Don't: Enter rooms with standing water where electrical shock hazards may exist.
  • Don't: Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Don't: Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Don't: Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Don't: Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Don't: Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Water or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

SERVPRO Water Damage Brochure

SERVPRO Floor Drying System Used to Save Hardwood Floors

5/7/2019 (Permalink)

Water Damage SERVPRO Floor Drying System Used to Save Hardwood Floors SERVPRO of Dane County West was able to save this Madison homeowner's hardwood floors using our floor drying system. #608-497-3331

At SERVPRO of Dane County West we utilize the latest in drying technologies to restore damaged materials instead of replacing.  This saves everyone time and money. 

One great example of this is the floor drying system we use to save hardwood floors after a water loss.  The attached photo is from a home in Madison, WI that had a water loss from a second floor sink overflow.  We were able to save their hardwood floors using our floor drying system.  Needless to say the customers were very happy they didn't need to spend thousands of dollars to replace their floors! 

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage?
Call Today – (608) 497-3331

Click the link below to learn more about the SERVPRO Water Damage Process:

SERVPRO of Dane County West Water Damage Process

Detection Equipment is Used to Locate and Determine the Extent of Water Damage to Affected Areas

5/7/2019 (Permalink)

Water Damage Detection Equipment is Used to Locate and Determine the Extent of Water Damage to Affected Areas SERVPRO utilizes moisture detection equipment to locate the areas affected by water and defining the extent of damage. Water Damage? Call 608-497-3331

Detection Equipment  

SERVPRO of Dane County West understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform.  

Water can damage materials in two ways: first, by absorption through direct contact with water; and second, absorption of moisture from the air.  Measuring the moisture content of the air is critical to the drying process. 

SERVPRO of Dane County West utilizes moisture detection equipment to locate the areas of various structures affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly. SERVPRO of Dane County West uses the following equipment:

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials.  The moisture tester provides accurate moisture readings that enable SERVPRO of Dane County West to monitor the drying process.
  • Thermohygrometers measure both temperature and relative humidity. Capturing these two readings, a SERVPRO of Dane County West Professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure. 

When fire and water take control of your life, we help you take it back. Our goal is to make it...Like it never even happened.

Water or Flood Damage?
Call Today – (608) 497-3331

24-Hour Emergency Service.  

SERVPRO of Dane County West Water Damage Repair and Restoration

Why are Frozen Water Pipes Dangerous?

1/24/2019 (Permalink)

Water Damage Why are Frozen Water Pipes Dangerous? The dangers of frozen pipes. Have a problem with Frozen Pipes? Call SERVPRO of Dane County West #608-497-3331

When the temperatures drop, one major issue that could come up is a frozen water pipe and it’s potential to bust, leading to flooding and water damage in your commercial or residential property. Learn why frozen pipes are so dangerous, the types of pipes that are most vulnerable to freezing and four signs that a pipe is actually frozen.

Why Are Frozen Pipes Dangerous?

Frozen pipes are a problem for a couple of reasons.

They can create an inconvenience but, more seriously, can cause major damage to your property.

  • Lack of Running Water– The most obvious danger of a frozen pipe is the inability to access running water. This can interfere with your ability to do everyday tasks such as washing the dishes or taking a shower.
  •  Potential to Burst- The second problem that can occur when a pipe freezes is that the pipe actually bursts. Once the actual water in the pipe freezes, pressure is created between the closed faucet and the blockage that can build up to a point that causes the pipe to explode and extensive water damage to your property can occur.

Pipes That Are Vulnerable to Freezing

There are some pipes that are more vulnerable to freezing than others:

  • Exterior Walls- Water pipes that are located along the exterior walls of a home can be vulnerable to freezing. This is because they may not have the adequate amount of insulation protecting them from the exterior temperatures.
     
  • Attics and Basements- Pipes that are located in attics or in basements may also have a greater tendency to freeze. These pipes may not receive the same amount of heat as the rest of the property. If these areas are not used as living space, they also may not be properly insulated.

4 Signs of Frozen Pipes

There are a few clues which can help you determine if you have frozen pipes at your property:

  • The Temperature Is Right- Pipes cannot freeze if it is not cold enough outside for them to do so. Water does not freeze when it is 60 degrees Fahrenheit outside, and neither do pipes. When the temperature falls to 32 degrees Fahrenheit or lower, you should begin to take precautions to prevent vulnerable pipes from freezing.   
     
  • There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
     
  • No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
  • Strange Smells- A forth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

Act Quickly

Once you are aware that a pipe is frozen, you must act quickly to thaw the pipe. Depending on the location of the pipe and your level of expertise, you can attempt to thaw the pipe yourself or you can contact a licensed plumber to thaw the pipe for you. It is imperative to thaw the pipe as soon as possible, because it has the potential to burst and cause extensive damage to your property.

If a frozen water pipe bursts and you experience flooding, turn off your water shut-off valve to prevent further water damage. Contact a professional water restoration company, such as SERVPRO of Dane County West, to extract and mitigate the water loss and restore your property to it’s preloss damage.

https://youtu.be/M4yakbVQyLA

SERVPRO of Dane County West - Water Damage-Restoration

We work with your insurance
For a stress-free claims process, SERVPRO of Dane County West can help manage the insurance paperwork and process.

Have Questions? Call Us Today – (608) 497-3331

Note: some information provided by www.thesource.com

Winter Weather Worries

1/7/2019 (Permalink)

Water Damage Winter Weather Worries winter weather worries. If you have water or fire damage, call SERVPRO of Dane County West #608-497-3331

WINTER WEATHER WORRIES

Winter weather can bring about more issues than slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you art also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.

FROZEN PIPES

Frozen pipes are often those exposed to the cold weather, such as those outside your house or in cold areas such as basements, attics, garages, or kitchen cabinets. A frozen pipe can burst at the point
where the ice blockage inside the pipe is located, but typically the rupture is caused by the back-flow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according The American Red Cross:

  • Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  • Open kitchen cabinets no let warm air circulate near the plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.

ICE DAMS

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can back-flow under the roof's shingles and into the structure's interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, "check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane." Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter.

CARBON MONOXIDE: A SILENT COLD-WEATHER KILLER

Carbon monoxide is a gas you cannot see, taste or smell. According to ready.gov, an average of 43O Americans die each year from unintentional carbon monoxide (CO) poisoning. Often times, it is the result of faulty, improperly used or vented consumer products like furnaces, ranges, water heaters, room heaters and engine-powered equipment, such as portable generators

However, there are precautions you can take to help protect yourself, your family, and your employees from deadly CO fumes.

Reduce the chance of CO exposure in your workplace by performing regular maintenance on equipment and appliances that can produce CO. Install carbon monoxide detectors on every level of the home, including outside of all bedrooms. Consider having all fuel-burning heating equipment and chimneys serviced annually by a professional. Use portable generators only in well-ventilated areas away from doors, windows, vents, and any other openings to prevent fumes from entering the home. For additional CO safety information, visit usfa.fema.gov or osha.gov.

If winter weather causes water damage to you or your insured's property, SERVPRO of Dane County West Professionals are only a call away, 24/7, ready to restore to preloss condition - 608.497.3331

Here what our customers say - Testimonials

Sump Pump Failure and Reasons Why They Fail

11/5/2018 (Permalink)

Water Damage Sump Pump Failure and Reasons Why They Fail #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage

The American Society of Home Inspectors did a study that showed more than 60% of American homes suffer from underground wetness or water damage, and there’s a likelihood that an even larger percentage will deal with a flooded basement at some point. It doesn’t always take a large amount of water to create a large amount of damage. It takes very little standing water and relatively little time for mold and mildew to take over and create problems if not treated properly.

At SERVPRO of Dane County West, a large percentage of water damage in basements is caused by sump pump failures. The popularity of sump pumps has grown exponentially in the past couple decades, largely in part to a legal amendment to the US Federal Clean Water Act in 1987 that requires certain homes to have a sump pump, even if they are not necessarily high-risk for floods.

Here are 7 things that can cause Sump Pump Failure:

  1. Power Failure
    The most common cause for sump pump failure is an electrical power outage. To prevent this, have a backup generator that can be manually activated. In the case that your primary pump mechanically fails, though, a generator cannot help in this situation. But in the event of a storm where the power is knocked out for any length of time, a backup generator can be a lifesaver.
  2. The Sump Pump is the Wrong Size
    If you have an incorrectly sized pump, or if the pump is not installed properly, there will most likely be a problem.
  3. Improper Installation
    Installing a sump pump must be done exactly right. Manufacturer’s instructions must be followed carefully for the installation in order to avoid severe water damage down the road. Most manufacturers recommend or require a check valve to be installed on the discharge line. If not installed, the back-flow of water can cause the pump impeller to rotate backwards and unscrew off the motor shaft. In this scenario, you will still hear the pump motor running, but it would not be pumping any water.

Most manufacturers require the drilling of a small air relief hole in the discharge line between the pump and the check valve which is intended to prevent the pump from having to overcome the air pressure in the discharge pipe. The discharge pipe must be of the required diameter.

Lastly, the sump pump pit should not be set in dirt or gravel. This causes debris to enter into your pump and can result in interference with the pump’s on/off switch or float arm.

  1. Switch Problems
    The leading mechanical cause of sump pump problems is a switch problem. This occurs when the pump shifts from its position inside the basin, rendering the float ineffective. Float is responsible for the smooth operation of the on/off switch. Your sump pump relies on both the switch and the float arm mechanisms to operate effectively.
  2. Lack of Maintenance
    Some pump manufacturers recommend the pump to be run every 2-3 months. Some recommend a yearly program completed just before the rainy season hits.

Here are some additional manufacturer recommendations:

  • If there is a back-up pump, unplug the primary pump and run the back-up pump to make sure it works properly
  • When testing your sump pump, go outside to make sure it is discharging water
  • Sometimes the pump can run but not pump any water. This means the impeller has disengaged from the pump shaft or the check valve is installed backwards.
  • Check the operation of the float to make sure it is not restricted
  • Clean out the air hole in the discharge line
  • Listen for any unusual noises when the motor is running
  • Replace the battery on the back-up sump pump every 2 or 3 years
  1. Frozen or Clogged Discharge Lines
    If water cannot exit your home through the discharge line, your system will not work. It is important to keep the discharge pipe protected from freezing and free of sticks, dirt, rocks and other debris. Protecting the water’s exit point of the discharge pipe will keep debris and animals out of the system, making it optimal for your sump pump.

Grated covering will not stop the lines from freezing or becoming blocked by ice and snow. A special grated discharge line attachment should help; it is placed near your home on the discharge line. It includes openings that give water a way to flow out of the pipe if the line is blocked further down.

  1. Product Defect
    Though rare, product defect is always a possibility and does happen. It is wise to test the pump when it is initially installed to make sure the pump operates properly.

You can avoid many of these issues, and give a longer lifespan to the equipment by performing regular maintenance.

Should you experience water damage from a sump pump failure, call SERVPRO of Dane County West #608-497-3331

Source: https://www.linkedin.com/pulse/7-causes-sump-pump-failure-what-do-anthony-rubeo/

Vapor Barrier

11/5/2018 (Permalink)

Water Damage Vapor Barrier #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage

A vapor barrier is any material used for damp proofing, typically a plastic sheet or as seen in the picture above, Luxury Vinyl Tile can also become a vapor barrier to proper water mitigation.  Many of these materials are only vapor retarders as they have varying degrees of permeability. Vapor barrier is often found behind drywall or between the drywall and studs. Another type of vapor barrier is floating flooring such as laminate or LVT (Luxury Vinyl Tile). When excessive water damage occurs, water can get trapped underneath laminate or LVT, making it impossible to properly dry as it becomes a vapor barrier that traps water underneath. In the event of water damage, they can prohibit drying of wet insulation or sub-floors because the water cannot travel through the plastic vapor barrier. In these situations, we need to remove the vapor barriers so we can effectively dry the insulation in framing and sub-floors.

With regards to floating flooring such as laminate or LVT, often times these new products, that are potentially waterproof, don’t show signs of damage in the event of water loss. However, if there’s been a larger amount of water intrusion into the space, water is most likely trapped underneath this flooring and the flooring will need to be removed in order to dry the structure properly. Some of the Luxury Vinyl Tile flooring types could potentially be reused, but often times they cannot be removed without damaging the flooring.  The LVT adhesive often rips the LVT apart when removing it, thereby requiring new flooring to be placed.

Further explanation of Water Vapor from Wikipedia:

Moisture or water vapor moves into building cavities in three ways: 1) With air currents, 2) By diffusion through materials, 3) By heat transfer. Of these three, air movement accounts for more than 98% of all water vapor movement in building cavities.  A vapor retarder and an air barrier serve to reduce this problem, but are not necessarily interchangeable.

Vapor retarders slow the rate of vapor diffusion into the thermal envelope of a structure. Other wetting mechanisms, such as wind-borne rain, capillary wicking of ground moisture, air transport (infiltration), are equally important.

Usage

The industry has recognized that in many circumstances it may be impractical to design and build building assemblies which never get wet. Good design and practice involve controlling the wetting of building assemblies from both the exterior and interior.  So, the use of vapor barrier should be taken into consideration. Their use has already been legislated within the building codes of some countries (such as the U.S., Canada, Ireland, England, Scotland & Wales). How, where, and whether a vapor barrier (vapor diffusion retarder) should be used depends on the climate. Typically, the number of heating degree days (HDD) in an area is used to help make these determinations. A heating degree day is a unit that measures how often outdoor daily dry-bulb temperatures fall below an assumed base, normally 18°C (65°F).  For building in most parts of North America, where winter heating conditions predominate, vapor barrier are placed toward the interior, heated side of insulation in the assembly. In humid regions where warm-weather cooling predominates within buildings, the vapor barrier should be located toward the exterior side of insulation. In relatively mild or balanced climates, or where assemblies are designed to minimize condensation conditions, a vapor barrier may not be necessary at all.

An interior vapor retarder is useful in heating-dominated climates while an exterior vapor retarder is useful in cooling-dominated climates. In most climates it is often better to have a vapor-open building assembly, meaning that walls and roofs should be designed to dry:[6] either to the inside, the outside, or both, so the ventilation of water vapor should be taken into consideration. A vapor barrier on the warm side of the envelope must be combined with a venting path on the cold side of the insulation. This is because no vapor barrier is perfect, and because water may get into the structure, typically from rain. In general, the better the vapor barrier and the drier the conditions, the less venting is required.

In areas below foundation level (subgrade areas), particularly those formed in concrete, vapor retarder placement can be problematic, as moisture infiltration from capillary action can exceed water vapor movement outward through framed and insulated walls.

A slab-on-grade or basement floor should be poured over a cross-laminated polyethylene vapor barrier over 4 inches (10 cm) of granular fill to prevent wicking of moisture from the ground and radon gas incursion.

Inside a steel building, water vapor will condense whenever it comes into contact with a surface that is below the dew point temperature. Visible condensation on windowpanes and purlins that results in dripping can be somewhat mitigated with ventilation; however, insulation is the preferred method of condensation prevention.

Source: https://en.wikipedia.org/wiki/Vapor_barrier

The SERVPRO Water Repair Process 

Water or Flood Damage?
Call Today – (608) 497-3331

FLOOD CUT - WHAT IS IT AND WHEN IS IT NEEDED

10/9/2018 (Permalink)

Water Damage FLOOD CUT - WHAT IS IT AND WHEN IS IT NEEDED #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

When extreme storms leave you basement or building flooded and damaged, SERVPRO of Dane County West can perform a flood cut to start the restoration process. A flood cut involves removing a minimum of at least 12 inches and sometimes up to four feet of drywall starting above where water damage ends. This procedure opens the structure so that walls may be dried and it ensures that all contaminants are removed both internally and externally. The contaminated insulation has to be removed to get rid of accumulated bacteria. SERVPRO of Dane County West Professionals can then bring in industrial fans and dehumidifiers to dry interior wall structures. Once dried we can repair the wall to it’s preloss condition.


A flood cut is not always necessary, but it is common. Usually, professionals recommend flood cuts when flood water is categorized as two or three flood water. Category two water refers to water that contains known contaminants, such as water from a dishwasher or washing machine. Category three water refers to black water, or water from sewage backup. The goal of drywall cut is to get rid of contaminants and ensure that a home or building is safe to return to after a flood. 

What determines doing a flood cut?

  1. Contaminated Water

When contaminated water invades your home from storm damage flooding it may contain sewage, chemicals and/or biological contaminates. This water is known as black water, the most severe category and requires a flood cut.

  1. Wet Insulation

SERVPRO of Dane County West Professionals will perform a flood cut if they believe any insulation behind your home’s walls has water damage. Because insulation cannot be properly dried a flood cut will be needed to remove any wet material. Once the interior wall is cleaned and dried, new insulation can be installed.

  1. Mold

After flooding, mold can begin to grow behind interior walls and spread quickly if it is not addressed. SERVPRO of Dane County West Professionals will perform a flood cut to check for mold and treat the area if any is found. Because mold does not need sunlight to grow, it can spread from interior walls to other areas. A flood cut is the first step to mitigating the issue and restoring your home or business to preloss condition.

http://www.SERVPROdanecountywest.com/disaster-recovery

SERVPRO of Dane County West Professionals can make it "Like it never even happened.”

SERVPRO of Dane County West Professionals Use Highly Technical Equipment to Mitigate Your Loss

4/30/2018 (Permalink)

Water Damage SERVPRO of Dane County West Professionals Use Highly Technical Equipment to Mitigate Your Loss #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

SERVPRO of Dane County West was able to extract over and inch of standing water in an unfinished basement in Verona, WI.  Using the portable extractor, we were able to remove over 100 gallons of water from the structure. 

The benefit of portable extractors is that we can use them anywhere and are not limited by the length of hose on the truck mount.  The portable extractor can store up to fifteen gallons of water at a time. This unit also has an auto discharge that allows us to extract uninterrupted until the water is removed.  With a portable extractor, we can expedite the removal of water and moisture from floors and carpet to help restore it to preloss conditions, reducing the potential of having to replace damaged materials or belongings.

An extractor has three major components: a heater, a pump, and a vacuum system. Our technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in tank.

THE TOOLS WE USE

At SERVPRO of Dane County West, helping our customers and returning damaged areas and items to preloss conditions is our number one priority.  To do this, SERVPRO of Dane County West understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. With that in mind, we will take you through a behind the scenes look at some of the equipment we use to help get your property and structure to preloss condition. Each machine and piece of equipment has a crucial role in the restoration process. SERVPRO of Dane County West Restoration Technicians are trained to use each piece of equipment to its highest potential. Here are a few of our most commonly seen and used machines, and their purpose.

PORTABLE EXTRACTORS: Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Restoration Technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in the tank. With this machine, we can expedite the removal of water and moisture from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace materials or belongings is lowered.

THE OZONE GENERATOR: The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the absolute and necessary guidelines of use with the purpose of all people and pets should be removed from the environment during the ozone process for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the normal oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

WEARING AND FIT CHECKING OUR RESPIRATORS: Safety for not only our Technicians, but also our customers, is a priority at SERVPRO. We enforce that respirators must be worn during all times by our technicians during exposure to hazardous situations. To be safe, we follow one rule of thumb: if the work environment is unpleasant or if it makes you dizzy, our crew is to wear their respirators. No if’s, and’s or but’s. If we are using respirators, we inform customers in the general area of this and advise them with the necessary precautions associated with the work going on for their safety.

DEHUMIDIFICATION EQUIPMENT: By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. Our Restoration Technicians position dehumidifiers strategically in a water-damaged structure so the moist, humid air moves through the unit while dry, warm air is discharged from the unit circulating back into the wet areas. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers especially because it provides a continual source of dry air to enhance the restoration process. Refrigerant dehumidifiers remove water vapor through condensation, and based on the specific job, we will use a small commercial refrigerant dehumidifier because it removes approximately 8 gallons of water per day from the atmosphere, while an extra-large commercial refrigerant could remove as much as 20 gallons per day.

AIR MOVING EQUIPMENT: Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance evaporation. Our crew has gone through specific training on the science of drying to know how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are wet, involving wet drywall behind baseboards, enough air movers are positioned to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

TRUCK MOUNT EXTRACTOR: A truck-mounted extraction unit consists of several smaller components, which work together to make one of the best pieces of cleaning equipment in the industry. The pieces are made up of the engine, the vacuum, the chemical pump, the water pump, and the heating system. The vacuum system extracts water, soils, and cleaning solutions. The chemical pumping system meters cleaning solution into the extraction tool. The water pumping system pressurizes the water used for cleaning and/or rinsing. The heating system heats the water used for cleaning and rinsing. This equipment setup is crucial and is used for various disaster clean ups. Due to the required training of this equipment our technicians know the specific environment needed for this piece of machinery to work and how to maintain it appropriately for health and safety reasons. 

The SERVPRO® Equipment Department tests all equipment, including the truck mount, before putting the items in the product line. To provide the best service to our customers, we must know how the truck mount works, how to set up and maintain the unit, how to use it safely, how to clean the vehicle interior, unit, tools, hoses, and so forth as needed, and how to inspect all equipment and accessories for any damage, leaks, or wear.

There are many other machines and equipment accessories we use, but for today’s behind the scenes look we are proud to show you some our most commonly used pieces of equipment. These machines help us get your personal disaster back to preloss condition and to make it “like it never even happened!” because SERVPRO of Dane County West is always here to help!

When fire and water take control of your life, we help you take it back. Our goal is to make it…”Like it never even happened.” We are available 24/7/365 for Emergency Services and are Here to Help! SERVPRO of Dane County West #608-497-33311. www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331

www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals Put Property Owners Back in Control

4/26/2018 (Permalink)

Water Damage SERVPRO of Dane County West Professionals Put Property Owners Back in Control #SERVPROdanecountywest #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

After a water loss, SERVPRO of Dane County West's number one goal is returning affected areas and items to their preloss condition, putting property owners back and control and doing all we can to make it “Like it never even happened.”

SERVPRO of Dane County West Professionals use specialized test equipment to determine hidden water. By using advanced drying techniques, SERVPRO of Dane County West Professionals monitor and ensure your property is properly dried. Mitigation requires quick action. The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claim costs.

WHAT IS RESTORABLE

Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided.

PRE-EXISTING OR PRELOSS CONDITIONS

During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

PERSONAL ITEMS

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

  • Guns and Ammunition

Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.

  • Jewelry, Valuables, Heirlooms

Please remove any valuable items from the areas we are cleaning before the job is started. We are not responsible for those items.

OVERLOOKED ITEMS

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor’s attention.

INSURANCE ADJUSTERS OR AGENTS

We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and to restore damaged items to their prior condition when possible.

EMERGENCY CHARGES

The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, in order to give you an idea, we will review the SERVPRO® Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. The final bill will be forwarded to you and/or your insurance carrier upon completion.

HEALTH AND SAFETY

Maintaining your personal health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request.

APPROXIMATE COMPLETION

The actual time required to complete the restoration process is difficult to estimate. However, the more quickly technicians begin work to limit the damage, the faster the job can be completed. When water has time to absorb, the drying and restoration process can take longer.

http://www.SERVPROdanecountywest.com/water-damage-restoration

When fire and water take control of your life, we help you take it back. Our goal is to make it…”Like it never even happened.” We are available 24/7/365 for Emergency Services and are Here to Help! SERVPRO of Dane County West #608-497-33311. www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331

www.SERVPROdanecountywest.com

Call the Cleanup Team that is Faster To Any Size Disaster

3/7/2018 (Permalink)

Water Damage Call the Cleanup Team that is Faster To Any Size Disaster #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

Floods are one of the most common and widespread natural disasters in the United States. Recently in Monticello, WI, SERVPRO of Dane County West was called to a local café to mitigate extensive water damage from flood damage caused by the Sugar River overflow.  The café was next door to the river and despite having a 5-foot berm protecting the structure, water unfortunately still got in.  Up to 8 feet of water flooded their business and SERVPRO of Dane County West is diligently working “to make it like it never even happened”.

https://www.channel3000.com/news/flooding-at-little-sugar-river-leaves-monticello-underwater/704893013

Fema.gov reports in the last 5 years, all 50 states have experienced floods or flash ?oods. Just because you haven’t experienced a ?ood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas.

According to the American Red Cross, floods cause more damage in the U.S. every year than any other Weather-related disaster. The American Red Cross offers the following ?ood safety tips.

  • Stay away from ?oodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are s rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out or the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact your local SERVPRO of Dane County Professionals. Even minor ?oods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any sized disaster. When ?re and water take control of your life, your local SERVPRO of Dane County Professionals will help you take it back. 

*Facts and figures provided by www.fema.gov

Why Are Frozen Pipes Dangerous?

2/14/2018 (Permalink)

Water Damage Why Are Frozen Pipes Dangerous? #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

When the temperatures drop, one major issue that could come up is a frozen water pipe and it’s potential to bust, leading to flooding and water damage in your commercial or residential property. Learn why frozen pipes are so dangerous, the types of pipes that are most vulnerable to freezing and four signs that a pipe is actually frozen.

Why Are Frozen Pipes Dangerous?

Frozen pipes are a problem for a couple of reasons.

They can create an inconvenience but, more seriously, can cause major damage to your property.

  • Lack of Running Water– The most obvious danger of a frozen pipe is the inability to access running water. This can interfere with your ability to do everyday tasks such as washing the dishes or taking a shower.
  •  Potential to Burst- The second problem that can occur when a pipe freezes is that the pipe actually bursts. Once the actual water in the pipe freezes, pressure is created between the closed faucet and the blockage that can build up to a point that causes the pipe to explode and extensive water damage to your property can occur.

Pipes That Are Vulnerable to Freezing

There are some pipes that are more vulnerable to freezing than others:

  • Exterior Walls- Water pipes that are located along the exterior walls of a home can be vulnerable to freezing. This is because they may not have the adequate amount of insultation protecting them from the exterior temperatures.
     
  • Attics and Basements- Pipes that are located in attics or in basements may also have a greater tendency to freeze. These pipes may not receive the same amount of heat as the rest of the property. If these areas are not used as living space, they also may not be properly insulated.

4 Signs of Frozen Pipes

There are a few clues which can help you determine if you have frozen pipes at your property:

  • The Temperature Is Right- Pipes cannot freeze if it is not cold enough outside for them to do so. Water does not freeze when it is 60 degrees Fahrenheit outside, and neither do pipes. When the temperature falls to 32 degrees Fahrenheit or lower, you should begin to take precautions to prevent vulnerable pipes from freezing.  
     
  • There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
     
  • No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
  • Strange Smells- A forth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

Act Quickly

Once you are aware that a pipe is frozen, you must act quickly to thaw the pipe. Depending on the location of the pipe and your level of expertise, you can attempt to thaw the pipe yourself or you can contact a licensed plumber to thaw the pipe for you. It is imperative to thaw the pipe as soon as possible, because it has the potential to burst and cause extensive damage to your property.

If a frozen water pipe bursts and you experience flooding, turn off your water shut-off valve to prevent further water damage. Contact a professional water restoration company, such as SERVPRO of Dane County West, to extract and mitigate the water loss and restore your property to it’s preloss damage.

https://youtu.be/M4yakbVQyLA

http://www.SERVPROdanecountywest.com/water-damage-restoration

We work with your insurance.
For a stress-free claims process, SERVPRO of Dane County West can help manage the insurance paperwork and process.

Have Questions? Call Us Today – (608) 497-3331

Note: some information provided by www.thesource.com

SERVPRO of Dane County West Uses Advanced Industrial Equipment for all Restoration Jobs

2/6/2018 (Permalink)

Water Damage SERVPRO of Dane County West Uses Advanced Industrial Equipment for all Restoration Jobs #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources. 24/7/365 #608-497-3331

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. Your SERVPRO of Dane County West Professionals will answer your call with rapid action and a full arsenal of drying equipment. 

Here are a few tools used by SERVPRO of Dane County West Professionals for Water Damage Assessment:

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of East Baton Rouge professionals to monitor drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO of East Baton Rouge professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

SERVPRO of Dane County West's highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, they may use powerful submersible pumps in addition to industrial strength, wet/dry high-volume Extractors, like the one shown in this picture. This step helps to reduce drying time and helps to prevent mold and secondary water damage.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry High-Volume Extractors (HVE) can be portable or truck-mounted. The former can be taken into the building and allows access to hard-to-reach areas, but the latter is more powerful and has its own power sources. Truck-mounted extractors are designed for both restorative cleaning and water removal in a water damage scenario.
  • At SERVPRO, we have a team of highly trained, IICRC-certified technicians who can relieve you of that stress.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

SERVPRO of Dane County West Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

Advanced Industry-Standard Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture. The industrial-grade dehumidifiers SERVPRO of Dane County Uses can remove hundreds of pints of water per day depending on the room’s relative humidity.
  • Industrial grade dehumidifiers pull the water vapor from the air.
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, which cause moisture to evaporate at a faster pace.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

After protecting and securing the structure, professionals at SERVPRO of Dane County West can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Dane County West can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Dane County West can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electronics Restoration
  • General Contracting
  • Move Out
  • Painting
  • Portable Power
  • Tile Floor Repair

General Contractor License #: 1317784

To learn more, click here:

http://www.SERVPROdanecountywest.com/water-damage-restoration

Water, Flood, Fire or Mold Damage?
Call Today – (608) 497-3331

Ice Dams Can Cause Your Roof to Leak

12/18/2017 (Permalink)

Water Damage Ice Dams Can Cause Your Roof to Leak #icedams #frozenpipe #winterize #waterdamage #brokenwaterpipe #floodedbasement #SERVPROdanecountywest #SERVPROdcw #spdcw#SERVPROdaneco #24houremergenc

A roof leaking water into your structure’s interior walls, ceilings and floors is not a pretty picture. Ice dams are a leading culprit for water leaks during the winter season.  They  form when heated air melts roof snow above and behind the dammed up ice. When the trapped water cannot safely flow or run off the roof, it can backflow under the roof's shingles and into the structure's interior areas.  

SERVPRO of Dane County West can help mitigate water damage caused by ice dams and help you get your structure back to preloss condition. 

Prevent Ice Dams from forming on your roof in the first place.

Consider these tried and true preventative measures:

  • Start by just removing the offending culprit in the first place. Shovel or use a snow rake to remove the snow from your roof.
  • Make sure your attic and rafter space is adequately insulated. Insulation is a first line of defense consideration.
  • Make sure your attic and crawl spaces are well ventilated. Buildup of warm air in open areas above the layer of insulation is what causes snow on the roof to melt then freeze into ice dams in the first place.
  • Make sure exhaust fans, plumbing vents recessed ceiling fans and anything penetrating through your roof are sealed and insulated.
  • Add properly installed heat tape to the lower few feet of roof in areas where ice dams are likely to occur.
  • Recessed lighting in a ceiling such as in an attic, truss cavity or soffits can create a tremendous amount of heat that rises and melts snow on the roof. Recessed lights are seldom insulated and sealed properly.
  • Replacing heat-generating incandescent and halogen bulbs with compact florescent or LED bulbs is an easy way to reduce the amount of unwanted heat in your attic or truss cavities.
  • Try to keep vaulted ceilings cooler than the rest of the home if possible.

When should I be concerned about water coming inside my structure?

  • Icicles forming on the edge of your roof are the most obvious indicator of ice dams and possible water invasion.
  • If ice accumulates even higher than just the edge of the roof, over the gutters or up onto the roof itself; be aware.
  • If ice forms underneath the soffits through the vents, on the wall or under windows that is a pretty good sign water is invading your structure.

What do I do if I think I have water damage?

Call SERVPRO of Dane County West. We have staff that will assess your damage and advise you on what steps to take next. SERVPRO of Dane County West has the expertise, the equipment and highly trained techicians to mitigate any devastating effects water damage can have and preserve and restore your property. We can dry, deodorize, and disinfect the damaged areas and make it “Like it never even happened.”

When winter strikes, call SERVPRO of Dane County West to strike back.

24/7 Emergency Services, 608-497-3331

http://www.SERVPROdanecountywest.com/blog

SERVPRO of Dane County West wishes you a safe and happy holiday season! 

Frozen Pipes Cause Water Damage

12/14/2017 (Permalink)

Water Damage Frozen Pipes Cause Water Damage #frozenpipe #winterize #waterdamage #brokenwaterpipe #floodedbasement #SERVPROdanecountywest #SERVPROdcw #spdcw#SERVPROdaneco #24houremergencyservice

Pipes can freeze and eventually burst in below freezing temperatures. Water has a unique property of expanding as it freezes causing pipes to crack and then burst. The ensuing rush of water can cause considerable damage to your property if not addressed quickly.  SERVPRO of Dane County West is faster to any size disaster, bringing the latest equipment and training to help make your water damage "Like it never even happened."
 
An Ounce of Prevention is Worth a Pound of Cure


Take a few simple steps now to prevent suffering and grief down the road.

  • Inspect outdoor faucets Now.  Find the indoor shut off valve for the outdoor faucet in basement or crawl space and shut it off. Then open the outdoor faucet to help ensure it relieves pressure and drains completely.
  • Second, make sure that your heating system is checked regularly. Also, inspect the insulation on all of your plumbing as well as your cold water tank. Units located in the attic and other vulnerable locations should be protected with insulated sleeves. 
  • During severe cold snaps, open cabinets where pipes are located so warm air can circulate.
  • Third, keep your heat on throughout the winter months. During harsh, cold months, the chances of your pipes freezing get greater as the temperature plummets. 
  • Clean your gutters so melting snow and ice can flow freely
  • Turn on your faucets and allow them to drip slowly. Moving water will prevent freezing.
  • Open cabinet doors below sinks. It will help allow warm air to circulate.
  • Drain your water system if you’re away for an extended time.
  • Disconnect all gardening hoses and install covers on all outside faucets.
  • Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape.
  • Close all windows near water pipes; cover or close open-air vents. Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.
  • Heat your basement and consider weather sealing your windows.
  • Insulate outside walls and unheated areas of your home.
  • Identify the location of the main water valve. SWERVPRO of Dane County West can

Monitor Freezing Pipe Conditions

  • Allow a faucet to drip slightly (lukewarm water) in order to minimize freezing.
  • The first sign of freezing is reduced water flow from a faucet.
  • Check your faucets for water flow and pressure before you go to sleep and again when you wake up.
  • Check pipes around your water meter, in unheated areas, near exterior walls and in crawl spaces.
  • Identify cold air drafts coming in from a flue or chimney chase and caulk gaps that are near pipes.

If a Pipe Freezes

  • If a faucet or pipe inside your house freezes, you can thaw it using a good hair dryer. (For safety purposes, avoid operating a hair dryer around standing water.)
  • To thaw a frozen pipe, heat water on the stove, soak towels in the hot water and wrap them around cold sections of the pipes.
  • When thawing a pipe, start thawing it nearest to the faucet. Make sure the faucet is turned on so that melted water can drip out.

If a Pipe Bursts

  • Shut off water at the main valve.
  • If the break is in a hot water pipe, the valve on top of the water heater should be closed.
  • Contact Us

When winter strikes, call SERVPRO of Dane County West to strike back.

24/7 Emergency Services, 608-497-3331

http://www.SERVPROdanecountywest.com/blog

SERVPRO of Dane County West wishes you a safe and happy holiday season! 

What do you do if you have water damage?

9/22/2017 (Permalink)

Water Damage What do you do if you have water damage? If you have water damage, such as an overflowing toilet, sink or burst pipe, please call SERVPRO of Dane County West to helpr. #608-497-3331

If you have water damage, please call SERVPRO of Dane County West first! These Emergency Tips will assist you in taking the proper action until your SERVPRO Professional arrives. 

Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. 

If you have water damage DO:

  • Do shut off the source of water if possible or contact a qualified party to stop the water source.
  • Do turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Do remove as much excess water as possible by mopping and blotting.
  • Do wipe excess water from wood furniture after removing lamps and tabletop items. 
  • Do remove and prop up wet upholstery cushions for even drying.
  • Do place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Do remove to safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Do use wooden clothespins to keep furniture skirting off damp floors.
  • Do hang draperies with coated hangers to avoid contact with wet carpeting on floors.
  • Do hang furs and leather goods to dry separately at room temperature.
  • Do avoid all contact with sewage items contaminated by sewage.
  • Do wash your hands thoroughly after contact with contaminated items.

If you have water damage DON'T:

  • Don't enter rooms with standing water where electrical shock hazards may exist.
  • Don't enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Don't leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Don't leave Oriental rugs or other colored rugs on wet carpets to cause staining.
  • Don't use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Don't use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 
  • Don't spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don't turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don't use household fans to dry the structure and spread contaminants. 
  • Don't use products for personal hygiene and cleanliness if exposed to the contaminated areas. 

When fire and water damage take control of your life, we help you take it back.

SERVPRO of Dane County West 

 #608-497-3331

Hidden Water Damage

9/12/2017 (Permalink)

Water Damage Hidden Water Damage hidden water damage #SERVPROdanecountywest #608-497-3331

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® Dane County West has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® Dane County West will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® Dane County West. 

Moisture Sensors are used to detect moisture in carpets, baseboards and walls. 

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® Dane County West to monitor the drying process. 

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® Dane County West can calculate and create an environment most conclusive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

The bottom line? Your local SERVPRO® Franchise Professionals have the training and equipment to help make it "Like it never even happened."

SERVPRO of Dane County West is proud to serve our local communities. #608-497-3331 

Understanding what type of water you are dealing with is critical to ensuring proper cleanup

9/12/2017 (Permalink)

Water Damage Understanding what type of water you are dealing with is critical to ensuring proper cleanup When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. 

There are three types of water.

  1. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water.
  2. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous.
  3. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

When you have a water damage, don't leave your property to chance. Call your local SERVPRO® Franchise Professionals. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive:

DAMAGE FROM CLEAN WATER

Shut off the water source if possible or contact a qualified professional to do so. 
Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 
Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items. 
Remove and prop up wet upholstery cushions to allow more even drying. 
Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place. 
Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining. 
Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner. 
Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water. 

DAMAGE FROM CONTAMINATED WATER

Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items. 
Do not walk through contaminated areas, as you could spread damage to unaffected areas. 
Do not turn on the HVAC system if there is a possibility of spreading contaminated air. 
Do not use household fans to dry the structure; air flow could spread contaminants. 
Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

SERVPRO of Dane County West 

#608-497-3331

SERVPRO Professionals make fire and water damage "Like it never even happened."

5/30/2017 (Permalink)

Water Damage SERVPRO Professionals make fire and water damage "Like it never even happened." Professional Uniformed Technicians

Professional Uniformed Technicians from SERVPRO® of Dane County West offer a variety of services, such as smoke and soot removal, restoration, water removal and dehumidification to help restore your customers’ homes to preloss condition when possible. Proper remediation of fire, smoke, soot and water damage can help prevent further damage such as lingering odors, mold growth and permanent discoloration of items. 

About SERVPRO of Dane County West


SERVPRO of Dane County West specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call the cleanup team that is faster to any size disaster. There is no disaster hat hits home quite like a disaster to your property, home or business. When you have suffered a fire, water, or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, depend on SERVPRO of Dane County West. #608-497-3331

Spring Flood Tips

4/27/2016 (Permalink)

Water Damage Spring Flood Tips Call SERVPRO Dane County West asap when water creeps into your dwelling. #608.497.3331 Madison, WI, Middleton, Verona, Mount Horeb, Oregon,

Spring snowmelt often leads to flooding conditions in Wisconsin. This year’s snowfall could make the spring thaw very wet. The following tips will help reduce the impact spring floods have on you and your property.

Advance Preparation

Prepare in advance with a SERVPRO® Emergency Ready Profile® (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

Watch for Pooling Water 

Look for places around your property where water pools and channel it away from buildings. Make sure gutters and downspouts are clear of debris so they can direct water as intended.

Maintain Sump Pump 

If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. Contact your insurance agent to add coverage in case your sump pump fails. 

Raise Storage Goods 

Use shelving and/or pallets to keep storage items off the floor to reduce the impact of small floods. In many situations, raising boxes just a few inches will be enough to keep storage goods above the water line. 

Cut Power if Necessary 

As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate and contact an electrician to cut the power before you go back in for recovery.

Keep Storm Drains Clear

If you see water pooling around a storm drain, the drain may be clogged with debris. Clearing the debris will help keep the water flowing away from your neighborhood.

Consider Flood Insurance 

Homeowners insurance will not cover floods; you must purchase a separate policy for flood protection. When all else fails, flood insurance will provide you the means to respond to a catastrophic flooding event.

Be Aware on the Road 

Be careful when driving during spring storms, especially when you hear flash flood warnings. Never drive into fully submerged roadway. The water surface will be at the same level as the pavement you can see. This view can deceive you into thinking the water is shallow because you cannot see how the road dips under the surface. 

Act Fast 

When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring. Call SERVPRO® of Dane County West at 608-497-3331 to extract water and mitigate any mold growth. Our franchise professionals have the training and experience to make flood damage “Like it never even happened.” 

Frozen Pipes can Burst

2/9/2016 (Permalink)

Water Damage Frozen Pipes can Burst Frozen Pipes - Faster to Any Size Disaster - SERVPRO of Dane County West #608-497-3331

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage.  A burst pipe can cause considerable damage to your property if not addressed quickly.  SERVPRO of Dane County West is faster to any size disaster, bringing the latest equipment and training to help make your water damage "Like it never even happened."

SERVPRO of Dane County West 

#608-497-3331

24-Hour Emergency Service.  Independently owned and operated.

www.SERVPROdanecountywest.com

Ice Dams

2/9/2016 (Permalink)

Water Damage Ice Dams Ice Dams - Faster to Any Size Disaster - SERVPRO of Dane County West #608-497-3331

Ice dams can be a major problem during the winter season.  They form when heated air melts roof snow downward into water dammed behind still-frozen ice.  When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof's shingles and into the structure's interior areas.  SERVPRO of Dane County West can help mitigate water damage caused by ice dams and help you get your structure back to preloss condition. 

SERVPRO of Dane County West

#608-497-3331

www.SERVPROdanecountywest.com

Detection Equipment - Locating Areas Affected by Water

11/16/2015 (Permalink)

Water Damage Detection Equipment - Locating Areas Affected by Water When fire and water take control of your life, we help you take it back. SERVPRO of Dane County West. #608-497-3331 #waterrestoration #waterdamagerest

Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly. SERVPRO of Dane County West uses the following equipment:

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials.  The moisture tester provides accurate moisture readings that enable SERVPRO of Dane County West to monitor the drying process.
  • Thermohygrometers measure both temperature and relative humidity. Capturing these two readings, a SERVPRO of Dane County West Professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure. 

When fire and water take control of your life, we help you take it back. Our goal is to make it...Like it never even happened.

SERVPRO of Dane County West #608-497-3331

24-Hour Emergency Service.  

www.SERVPROdanecountywest.com

Saving Hardwood After Water Damage

3/17/2015 (Permalink)

Water Damage Saving Hardwood After Water Damage Floor drying system in use. When fire and water take control of your life, we help you take it back. SERVPRO of Dane County West #608-497-3331

At SERVPRO of Dane County West we utilize the latest in drying technologies to restore damaged materials instead of replacing.  This saves everyone time and money.  One great example of this is the floor drying system we use to save hardwood floors after a water loss.  The attached photo is from a home in Madison, WI that had a water loss from a second floor sink overflow.  We were able to save their hardwood floors using our floor drying system.  Needless to say the customers were very happy they didn't need to spend thousands of dollars to replace their floors!