What our Customers say...

Water Damage Testimonials

SERVPRO of Dane County West did a great job for me and Sarah is awesome in the office!!! I would use them again.

SERVPRO of Dane County West was simply amazing to work with... PROMPT, FRIENDLY, HELPFUL, EDUCATIONAL and FLEXIBLE. Top notch service.

These folks are the best - always willing to be there. 

Thank you for all your great work!  

We had a lot of flood damage. the Sevrpro guys worked very hard and efficiently. The estimate was spot on and I would recommend this company to anyone. Very pleased

Thank you for everything, Brandon! You and your team at SERVPRO of Dane County West have been absolutely wonderful! 

SERVPRO of Dane County West was quick to respond and did a thorough job drying out our basement.  They were professional, friendly, and efficient. I would highly recommend them. Thanks! 

I want to first thank Keegan and his team for all their help! He was professional, reassuring, and patient. We cannot say enough about the support we received from Keegan during a terrible time. Again, praises to you and your team for the peace of mind you have given our family. Your team saved the day!

SERVPRO of Dane County West was referred to me by my insurance agent when the first floor of my house flooded. The technicians who came in to diagnose the problem were very professional, knowledgeable and proactive. They deployed many dryers and removed many old, damaged layers of flooring in my kitchen. When they left, the job site (my precious kitchen!) was very clean. The owner was onsite supervising and was very helpful and knowledgeable coordinating with my insurance company. I love that the owners are involved in the community and local chambers. Strongly recommend their services!

Everything was great! SERVPRO of Dane County West was very professional, very helpful and pleasant to work with!

I keep SERVPRO of Dane County West's magnet on my refrigerator for any future emergencies; makes me feel much more secure! 

Madison, one of the best places on the planet...SERVPRO, one of the best companies ever! Reliable, efficient, and outstanding response to our emergency call about water damage in our new condo. 

After a leak in our refrigerator, we were so thankful that SERVPRO of Dane County West came, pulled out the damaged flooring, and got fans and dehumidifiers going to dry any remaining water.  After my children accidentally changed the settings on the dehumidifier, they promptly returned my phone call to talk me through resetting the machine.  Very friendly and helpful, and worked seamlessly with our insurance agent. Thank you!

We had water everywhere in our kitchen due to a broken dishwasher. SERVPRO of Dane County West responded fast and water was quickly removed. After the water was removed, drying equipment was immediately put in place. The SERVPRO team was calm and very helpful. I highly recommend them! 

My husband and I experienced a water claim on March 15th that involved a water pipe freezing and bursting which caused massive amounts of water to spill-out on our main level and rain down into our basement. SERVPRO was at our home within 45 minutes of making the call with their team and equipment. Before they left that night they had carpet ripped out, our valuables moved and things stabilized. They continued to come back daily to help with the clean-up and removal of personal property and placement of the dehumidifiers and fans as needed. They were extremely professional, compassionate and proficient to say the least. Jim and Heather run a wonderful operation and I wouldn't hesitate to use them again if need be (knock on wood) or recommend them to a friend.

After finding water everywhere in our kitchen and into our basement due to a faulty dishwasher, we called the SERVPRO of Dane County West crew to help.  They were efficient and knowledgeable. Water was quickly extracted and drying equipment was immediately put in place. They made a stressful situation so much easier to get through.

I can't thank you guys enough for the fabulous job you did on my basement clean up! You were so kind, prompt, and professional and did a great job. I have already given your name out to several friends and family in case they will ever need your services and I will continue to do so.

I just wanted to thank you for your great work helping us with our flooded guest house. It was a very stressful time and having you and your excellent service was wonderful. You were a very calming, reassuring presence, very understanding of what a home "disaster" can do, not only to the house, but to the owners as well. They were professional and it was easy to see you knew what had to be done. It was a pleasure dealing with you, even in such a stressful time!

Thanks SERVPRO of Dane County West for coming to the rescue. Disposing of all of our carpet and moving fans daily so that we could save our walls from being ripped out due to a water loss that occured at our home. You guys rock!

I had an inch of water in my basement and it soaked everything, causing my wife & I to panic. But after a call to Jimmy at SERVPRO Dane County West, we felt confident everything would work out. After Jim and his crew cleaned up the mess and dried everything out, it was cleaner than every AND it smelled great too. Not an easy job, but they made it look that way.

I can't recommend Jim and his team at SERVPRO Dane County West enough.

We had anywhere from 2 to 6 inches of water in our basement. Awesome group of people to work with. Very patient and ready to help with everything from removing the contents from 30+ bookcases, hauling the boxes out to a POD in the driveway and back in to the house. To being there with the adjuster and just being there to help us feel calm in such a tragic time for us. Their quick response and efforts saved so many things we would have lost without. I would recommend them without hesitation.

Our sincerest thanks to Jim and his crew from SERVPRO of Dane County West for their kindness and thoughtfulness.

Good Job! Thanks SERVPRO of Dane County West!

It's been so great to have your crew here to help me. You guys have been wonderful to work with. Thank you so much. 

 You were great to work with and I would highly recommend your services!  Thank you for taking care of our house even when we couldn't be there.