What our Customers say...

Fire Damage Testimonials

SERVPRO helped us get our home back to normal. They did high quality work and were courteous. They were very responsive and acted quickly when it was urgent...I would highly recommend SERVPRO.

I had a garage fire at the end of May. After my adjuster came out to review the damage the garage needed to be boarded up. SERVPRO was out within the hour with 3 people to board up the garage. Once the garage could be reopened they were out there the next day with fans and air purifiers. They did a excellent job and I was incredible thankful for Sarah's help and guidance. I would recommend them.

I had a small kitchen fire and needed the walls, cabinets, and ceiling washed. SERVPRO of Dane County West did and excellent job and was easy to work with. They were very professional and quick to respond. The quality of their work was excellent.

The crew was outstanding and did what had to be done. Everything was carefully explained. Excellent Service! Brandon and his crew were enjoyable to work with. They did a great job and made a horrible experience almost fun. Thank you! 

The team came out to help clean up right away. The service was professional and explained the steps they were taking. They kept in communication on the process of the cleanup and provided plenty of information. I would highly recommend.

Great people and quality work. Highly recommend!

Great place for your fire/water restoration needs, the owner Jim and his crew are great. Highly recommend this place.

We had a house fire in the middle of the night just one day before we had to leave for a trip to visit our daughter in San Diego. SERVPRO of Dane County West was here the next morning to take charge of the cleanup while we were gone. When we returned the next week the house was immaculate, all our clothing, our bedding, curtains, carpets.....everything was clean and clothes were on hangars. There was NO smell of smoke in the house either. SERVPRO did an absolutely excellent job for us and we are happy to give them a top-notch recommendation!

I have had a great experience while talking to the owners as well as the Business Development Manager, Brenda! Great company.  They are very prompt while handling restoration for our clients. 

Great company! Especially Sarah in the office who is very, very helpful! 

I was very impressed by how prompt SERVPRO was.  The communication was great and I felt very comfortable with the process! 

If I could rate this company and the owners higher than a 5 star I would. I lost my home to a house fire and about the only thing I was able to retrieve was a oil painting of my father. It smelled awful so I turned to Heather at SERVPRO of Dane County West in Verona. She was able to get the smell out after using their ozone chamber. So thankful for her efforts and unbelievable customer service. Highly recommend to anyone that needs fire or water restoration.

Thanks for all your help SERVPRO of Dane County West crew! 

I was very happy with the service I received from SERVPRO of Dane County West. They did a great job dealing with a small fire in my kitchen. They removed all smoke and soot from ceilings, walls and other surfaces. Cleaned and sanitized all areas that were damaged from the fire. They also made my kitchen odor-free again. The workers were friendly and worked efficiently. I highly recommend them and will recommend them to anyone in the future. 

Jim and the staff at SERVPRO of Dane County West were wonderful to work with. We would highly recommend them to friends and family! 

This company was great efficient and honestly I would use their services again without a doubt. I will mention the company again to any one I know needing these services. Very satisfied and pleased thanks again.

"We could not have been happier with the service from SERVPRO of Dane County West. We found everyone we had the pleasure of dealing with both professional and personable. Jim walked us through the process flawlessly. His willingness to assist us with insurance certainly streamlined the 'business end', for us. He understood that having a large family meant time without a kitchen needed to be as brief as possible....and, it was. Finally, we were pleased that our budget was respected Throughout!"

Thank you kindly for helping me through such a stressful event. Your expertise and taking the time to talk me through everything made it much more bearable. Your kindness is much appreciated!