What our Customers say...

Mold Remediation Testimonials

SERVPRO was easy to work with, responsive and completed quotes and actual mitigation work efficiently and professionally. I couldn't be happier with the work Tyler and Sarah put into getting our project completed! Thank you SERVPRO!

We had a gallon of distilled water leak in a base cabinet in our laundry room. Our house is only 3 years old and this caused mold to grow in the cabinet and in a header beam in the basement. SERVPRO came out quickly and provided us a plan with an estimate. Scheduling the service was easy and they were in and out quickly. We had a really good experience with SERVPRO and now piece of mind that mold will not be spreading in our near new home.

Great service with fast and dependable results. Thank you so much for the professional clean up and recovery.

We experienced a flood in our basement and filed a claim with our insurance carrier. We called several remediation companies before calling SERVPRO, all of them came out, provided a quote and let us know when they could get back to us even though we had water and dirt piled on our floor. I finally called SERVPRO. When SERVPRO showed up to give an estimate, not only did they show up immediately to give us an estimate, they showed up with equipment to dry and clean the mess. Knowing that we had filed a claim with our insurance, they required no initial deposit to get started. They were more concerned with making sure we didn’t grow mold, and the damage from the flood did not get worse. They came out the next day that I called them, keep in mind I called them on a weekend, and after hours. They were responsive, professional, and Sarah went out of her way to make sure that we knew, every step of the way, what was being done. We appreciate SERVPRO more than we can say. Thank you.

I’ve used SERVPRO a few times now and each time they have been professional, thorough, and respectful. I think of them every time a situation arises due to their dependability and the success I’ve had with them. The crews have been friendly and have made each experience a positive one! Thank you, SERVPRO!

SERVPRO was very fast at making an assessment, giving us an estimate and follow up.
Jim the owner stood by his word and charged us exactly what he quoted. I really appreciate an honest business. They did a great job of removing the carpet and pad. Cleaned up all the mold with a great crew. They were fast and efficient. If you’re in a dilemma call SERVPRO. I had 3 estimates and they were the Best!

Professionalism, Punctuality, Quality, Responsiveness, Value.

Awesome crew!

Was referred to SERVPRO, called and a Rep was to the house 3 days later. Got estimate in a timely manner. Called to scheduled work to done and was told they could be to the house the following week. Cleanup was done in a timely manner. Very professional as far set up and tear down. Would definitely recommend them.

Highly recommend! Sarah was helpful with coordination, and the team did a great job. To get to the mold, they had to remove granite countertops, which they did without breaking them. The whole process was easy. Thanks!

Came over right away, walked us through the process, and addressed all our concerns.

We had a small mold situation in our basement laundry room. SERVPRO responded very quickly, isolated the area, determined the source, removed the mold with all precautions to contain it, and were clean and courteous.

I had SERVPRO of Dane County West take care of some mold.  Austin was wonderful, very pro-active in looking for the problem and solving it.  Great service and very nice people.  Thank you for everything!  I will recommend you in a heartbeat. 

SERVPRO of Dane County West is fabulous! They came to my rescue in a timely manner when we spotted some brown staining in the attic space of a home. They were able to mitigate the issue to the Buyer's and Seller's satisfaction and everyone was pleased. They are my go to! I would highly recommend SERVPRO of Dane County West to my clients! 

Our clients (real estate) had recently purchased a home where there were harmful substances in the attic. We suggested that they reach out to SERVPRO of Dane County West where they received prompt attention and quick and convenient service around taking care of the harmful substances. We'll be sure to refer any personal and client needs to SERVPRO of Dane County West. 

Dear Jim and the SERVPRO of Dane County Team,

Thank you for coming on Friday to our house to check my room for mold. Mommy and Daddy are sleeping better about me sleeping in my room because of your visit. 

Thanks again,


I highly recommend your services. The technicians were very efficient and did an excellent job! Thank you so much SERVPRO of Dane County West!

"You guys did a great job! Thank you SERVPRO of Dane County West."

Thank you for responding so fast and taking care of our mold issue.  You were a pleasure to work with.