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Are you ready to “Take Control in 1, 2, 3” in the event of a natural storm disaster in Dane County Wisconsin?  

9/19/2023 (Permalink)

servpro title with national preparedness logo Should you experience storm damage, SERVPRO of Dane County West is Here To Help 24/7. #stormdamage #propertydamage #cleanup and #restoration

National Preparedness Month (NPM) is an observance each September to raise awareness about the importance of preparing for disasters and emergencies that could happen at any time. This year’s theme focuses on preparing older adults that are impacted by all-hazard incidents.

SERVPRO® is once again proud to be a member of the National Preparedness Month Coalition and is committed to helping the U.S. Department of Homeland Security in its efforts to promote the importance of preparedness planning.

This year’s theme, “Take Control in 1, 2, 3,” encourages everyone, especially older adults, to become more prepared in three simple steps: 

Step 1: Assess your needs. Everyone has unique needs. There are several factors that can affect the steps you need to take to prepare yourself and those you care for. Here are some common questions to assess your needs:

    • How will I receive emergency alerts and warnings? 
    • What is my shelter plan?
    • What is my evacuation route?
    • What is my family/household communication plan?
    • Do I need to update my emergency preparedness kit?

Step 2: Make a plan. Once you’ve assessed your needs, you can plan for what you’d do, where you’d go and what to bring if a disaster strikes. Your emergency supply kit should include items that meets your individual needs. Keep in mind some of these factors when developing your plan:

  • Different ages of members within your household
  • Responsibilities for assisting others
  • Locations frequented
  • Dietary needs
  • Medical needs, including prescriptions and equipment
  • Disabilities or access and functional needs, including devices and equipment
  • Languages spoken
  • Cultural and religious considerations
  • Pets or service animals
  • Households with school-aged children

Step 3: Engage your support network. Get to know your neighbors because they, along with your family and friends, can be a support network before, during and after a disaster by providing emotional and practical support.

  • Practice your plan with your family/household. Build a Kit. Gather supplies that will last for several days after a disaster for everyone living in your home. Don't forget to consider the uniqueness of each person or pet if you have to evacuate quickly. Update your kits and supplies based on recommendations by

Know the risk of disasters in your area and check your insurance coverage. 

Learn how to make your home and business stronger in the face of storms and other common hazards and act fast if you receive a local warning or alert.

  • Know what storm disasters and hazards could affect your area.
  • Identify how to get emergency alerts.
  • Identify where you would go if you and your family need to evacuate. 
  • Make sure your family has a plan and practices it often.

Floods, tornadoes, snow, hail and ice storms are natural disasters found in the Dane County, Madison, WI area. Every type of natural disaster brings its own type of devastation and damage.

Should you experience storm damage, SERVPRO of Dane County West is Here To Help 24/7. #stormdamage #DisasterRecovery #propertydamage #cleanup and #restoration

SERVPRO is the #1 Property Damage and Restoration Company.

What to Do if a Weather Disaster Strikes Dane County, WI

9/6/2023 (Permalink)

a visual of items on an emergency prepared kit item Have Storm or Flood Damage? Call SERVPRO of Dane County West Today (608) 497-3331

While it may be challenging to prepare for unpredictable thunderstorms, tornadoes, and flooding, there are steps you can take to help ensure you are ready if disaster strikes in the Madison/Dane County, WI area.

Consider the following tips when preparing for an approaching storm in Dane County, Madison, WI:

  1. Build an emergency supply kit that includes the following recommended items from the Federal Emergency Management Agency:
  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery-operated radio, preferably an NOAA Weather Radio.
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandannas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Relevant documents; copies of insurance policies, identification, and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container
  1. Be alert for environmental or fire hazards around your property.
  2. Every adult in your house should know how to turn off electricity, water, and gas in an emergency.
  3. Unplug any electronic equipment before the storm arrives.
  4. Secure outdoor objects that could blow away or cause structural damage.
  5. If you are outdoors, get inside a building, home, or hard-top vehicle (not a convertible).
  6. If shutters are not available, close window blinds, shades, or curtains and secure doors.

Have Storm or Flood Damage?
Call SERVPRO of Dane County West Today (608) 497-3331

Sources: Federal Emergency Management Agency, Wisconsin Department of Health Services, NOAA/National Weather Service 

6 Hazards of a Faulty Dishwasher Water Line in Madison, WI

6/27/2023 (Permalink)

a dishwasher with water flowing out Should you experience Water damage, fire damage, or mold damage call SERVPRO of Dane County West #(608) 497-3331.

A faulty dishwasher water line can pose several hazards and potential problems. Here are some of the hazards associated with a faulty dishwasher water line:

  1. Water leaks: A faulty water line can lead to water leaks, which can cause immediate damage to your kitchen floor, cabinets, and nearby appliances. Prolonged exposure to water can also lead to mold and mildew growth, which can be hazardous to your health.

  2. Structural damage: If water leaks persist unnoticed or unaddressed, they can cause structural damage to your home. Water can seep into walls, floors, and ceilings, weakening the structural integrity and potentially leading to costly repairs.

  3. Electrical hazards: If the water leaks near electrical outlets or appliances, it can create an electrical hazard. Water is a good conductor of electricity, and contact between water and electricity can cause short circuits, power outages, or even electric shocks, posing a serious risk to individuals in the vicinity.

  4. Fire risk: In some cases, water leaks can come into contact with electrical wires or components in the dishwasher, increasing the risk of a fire hazard. This can occur if the water reaches electrical connections, control panels, or heating elements, potentially causing a short circuit or overheating.

  5. Damage to dishwasher components: A faulty water line can affect the proper functioning of your dishwasher. If water pressure is too low or too high, it can damage the dishwasher's internal components, such as valves, pumps, or seals. This can lead to reduced cleaning efficiency, malfunctioning of the dishwasher, and the need for costly repairs or replacement.

  6. Water contamination: In certain situations, a faulty dishwasher water line can lead to water contamination. If the line is damaged or there is a backflow of dirty water, contaminants may enter the dishwasher and contaminate your dishes, utensils, and glassware, potentially causing health issues if consumed.

To mitigate these hazards, it's important to regularly inspect your dishwasher water line for any signs of damage, such as leaks, cracks, or loose connections. If you notice any issues, it's recommended to have them repaired or replaced by a qualified professional as soon as possible. Additionally, it's a good practice to install a water leak detection system or an automatic shut-off valve that can help prevent significant water damage in case of a leak.

Should you experience Water damage, fire damage, or mold damage call SERVPRO of Dane County West #(608) 497-3331. We are an IICRC Certified Firm, available 24/7 for emergency services with 5-star Google ratings.

7 Reasons for Sump Pump Failure in Madison, WI

6/11/2023 (Permalink)

a SERVPRO logo with "Faster to any size disaster" slogan Should you experience water damage from a sump pump failure, call SERVPRO of Dane County West #608-497-3331. We are available 24/7.

At SERVPRO of Dane County West, a significant percentage of water damage in basements is caused by sump pump failures.

7 Common Reasons for Sump Pump Failure:

  1. Power Failure - The most common cause of sump pump failure is an electrical power outage. To prevent this, have a backup generator that can be manually activated. Without a backup power source, such as a batter backup or a generator, the pump won’t be able to remove water from the sump pit during a power outage.
  2. Overwhelmed Pump Capacity – During heavy rainfall or excessive water intrusion, the sump pump may not be able to handle the volume of water entering the sump pit. This can overwhelm the pump and cause it to fail.
  3. Improper Installation – If the sump pump is not installed correctly, it can lead to various problems. This could include incorrect sizing, improper placement with the sump pit, or inadequate sealing, which can result in water leakage or insufficient pumping capacity.
  4. Switch Problems - The leading mechanical cause of sump pump problems is a switch problem. This occurs when the pump shifts from its position inside the basin, rendering the float ineffective. Float is responsible for the smooth operation of the on/off switch. Your sump pump relies on both the switch and the float arm mechanisms to operate effectively.
  5. Lack of Maintenance - Some pump manufacturers recommend the pump to be run every 2-3 months. Some recommend a yearly program completed just before the rainy season hits.

Here are some additional manufacturer recommendations:

  • If there is a backup pump, unplug the primary pump and run the backup pump to make sure it works properly
  • When testing your sump pump, go outside to make sure it is discharging water
  • Sometimes the pump can run but not pump any water. This means the impeller has disengaged from the pump shaft, or the check valve is installed backward.
  • Check the operation of the float to make sure it is not restricted
  • Clean out the air hole in the discharge line
  • Listen for any unusual noises when the motor is running
  • Replace the battery on the backup sump pump every 2 or 3 years
  1. Frozen or Clogged Discharge Lines - If water cannot exit your home through the discharge line, your system will not work. Keeping the discharge pipe protected from freezing and free of sticks, dirt, rocks, and other debris is important. Protecting the water’s exit point of the discharge pipe will keep debris and animals out of the system, making it optimal for your sump pump.
  2. Product Defect - Though rare, product defect is always a possibility and does happen. It is wise to test the pump when it is initially installed to ensure it operates properly.

You can avoid many of these issues and give a longer lifespan to the equipment by performing regular maintenance.

Should you experience water damage from a sump pump failure, call SERVPRO of Dane County West #608-497-3331. We are an IICRC Certified Firm available 24/7 to the Dane County, Madison, WI area.

6 Reasons Why You Need SERVPRO for Sewer Backup Cleanup in Dane County

6/6/2023 (Permalink)

SERVPRO certified clean logo Should you experience a sewer back-up call SERVPRO of Dane County West #608-497-3331. We are an IICRC Certified Firm available 24/7.

Using a professional restoration company like SERVPRO of Dane County West for sewer backup cleanup is essential for the following reasons:

  1. Health and Safety: Sewer backups can contain hazardous pathogens, bacteria, viruses, and other contaminants that pose significant health risks. SERVPRO® has the necessary knowledge, experience, and equipment to safely handle sewage cleanup while minimizing exposure to harmful substances. SERVPRO’s expertise in personal protective equipment (PPE) usage and proper sanitation procedures ensure the health and safety of both the occupants and the restoration team.
  2. Thorough Cleanup and Disinfection: SERVPRO has access to specialized cleaning agents, disinfectants, and equipment that effectively removes sewage and contaminants from the affected area. SERVPRO follows industry IICRC best practices to thoroughly clean and sanitize the premises, eliminating health hazards and reducing the risk of future problems like mold growth or lingering odors.
  3. Proper Extraction and Drying: Sewage backups often result in standing water and excessive moisture, which can lead to further damage and mold growth if not addressed promptly and adequately. SERVPRO utilizes advanced equipment for efficient water extraction and implement proper drying techniques to restore normal moisture levels. This helps prevent structural damage, mold infestation, and the associated health risks.
  4. Expertise in Handling Structural Damage: Sewer backups can cause structural damage to walls, flooring, and other building components. SERVPRO is an IICRC Firm with the skills and experience to assess and address such damage. They can carry out necessary repairs, ensuring the structural integrity of the property is restored while also preventing potential long-term issues.
  5. Insurance and Documentation: Dealing with sewer backups often involve insurance claims and documentation. SERVPRO can provide detailed documentation of the cleanup process, including photographs, itemized lists of damaged materials, and reports. This documentation helps facilitate insurance claims and ensures a smoother process for the property owner.
  6. Time and Cost Efficiency: Hiring a professional restoration company like SERVPRO of Dane County West for sewer backup cleanup can save time and money in the long run. Their expertise and efficient processes enable them to complete the cleanup and restoration process more quickly than attempting to handle it independently. Additionally, their thorough approach helps prevent potential long-term issues that may require costly repairs down the line.

Should you experience a sewer back-up call SERVPRO of Dane County West #608-497-3331. We are an IICRC Certified Firm available 24/7 to the Dane County, WI area.

6 Risks Associated with DIY Sewage and Water Damage Restoration

5/23/2023 (Permalink)

SERVPRO water extraction of a flooded floor with title "Handling Water Damage" Water or Flood Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 Proudly serving Dane County, Madison, WI 24/7, IICRC Certified Firm

Dealing with sewage and water damage in your Madison, WI area home or property can be a stressful and overwhelming experience. While it may be tempting to tackle the cleanup process yourself, it's important to understand the potential hazards involved. Sewage and water damage restoration require specialized knowledge, equipment, and training to ensure the safety of both you and your property. In this blog post, we will explore the risks associated with cleaning sewage and water damage without professional assistance.

  1. Contamination and Health Risks: Sewage water contains harmful bacteria, viruses, and other pathogens that can pose serious health risks. Exposure to contaminated water can lead to diseases such as gastroenteritis, hepatitis, and respiratory infections. Without proper protective gear and disinfection techniques, you risk coming into direct contact with hazardous substances, potentially compromising your health and well-being.
  2. Structural Damage Assessment: Water damage can weaken the structural integrity of your property. It's crucial to assess the extent of the damage accurately and identify any hidden structural issues. SERVPRO of Dane County West professionals are trained in water damage restoration have the expertise to identify structural damage, detect potential hazards, and develop appropriate restoration plans. Without this knowledge, you may overlook critical damage, leading to further deterioration and costly repairs down the line.
  3. Mold Growth and Air Quality: Water damage, if not addressed promptly and correctly, can create an ideal environment for mold growth. Mold can spread quickly and release spores into the air, leading to respiratory issues and allergies. SERVPRO of Dane County West has the necessary equipment to detect and mitigate mold growth effectively. They can also ensure proper drying and dehumidification, minimizing the risk of mold infestation and maintaining good indoor air quality.
  4. Electrical Hazards: Water and electricity do not mix well, and attempting to clean up water damage without professional guidance can put you at risk of electrical hazards. If water has come into contact with electrical outlets, appliances, or wiring, it can lead to electrical shocks and fires. Professionals understand the necessary safety protocols and can ensure that all electrical systems are safely managed during the restoration process.
  5. Proper Equipment and Techniques: Restoring water damage involves using specialized equipment and techniques that are not readily available to the average homeowner. SERVPRO of Dane County West has industrial-grade pumps, dehumidifiers, moisture meters, and other tools necessary for effective water extraction, drying, and restoration. Their expertise in using this equipment ensures a thorough and efficient restoration process.
  6. Insurance Coverage: SERVPRO of Dane County West will document the damage accurately, provide detailed reports, and work directly with your insurance provider. Their experience in navigating the claims process can help ensure that you receive fair compensation for the damage sustained.

When faced with sewage or water damage, it is vital to prioritize safety and enlist the help of a professional restoration company like SERVPRO of Dane County West. Attempting to clean up sewage and water damage without the necessary expertise and equipment can lead to health risks, structural damage, mold growth, electrical hazards, and inadequate restoration. By relying on SERVPRO of Dane County West professionals, you can rest assured that the cleanup and restoration process will be conducted safely, effectively, and with minimal risk to your health and property.

9 Grilling Safety Tips

5/23/2023 (Permalink)

a grill with flames and a title "Grill Safely" Have Questions About Fire, Smoke, Soot, or Water Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

It's barbecue season! Before you fire up the grill and enjoy some tasty treats, let's talk about grilling safety. Here are some essential tips to ensure a sizzling and safe grilling experience:

  1. Location Matters: Set up your grill in an open, well-ventilated area, away from structures, trees, and combustible materials. Keep a safe distance to prevent fire hazards.
  2. Proper Maintenance: Regularly clean your grill to prevent grease buildup, which can lead to flare-ups and potential fires. Check gas connections for leaks and ensure all parts are in good working condition.
  3. Stay Attentive: Never leave your grill unattended while it's in use. A moment's distraction can lead to accidents. Keep an eye on the flames and stay focused on the task at hand.
  4. Keep a Safe Zone: Create a safe zone around the grill, free from children, pets, and foot traffic. Establish boundaries to prevent accidental contact and burns.
  5. Safe Ignition: Follow the manufacturer's instructions for lighting your grill. Avoid using excessive lighter fluid, and never add it to an already lit fire. Opt for long-handled lighters or ignition systems for added safety.
  6. Tools and Utensils: Use long-handled grilling tools to keep a safe distance from the heat. Avoid using flammable materials or loose clothing that could catch fire.
  7. Fire Extinguisher Ready: Have a fire extinguisher nearby and know how to use it. Water may not be effective for grease fires, so a fire extinguisher specifically designed for cooking fires is recommended.
  8. Proper Extinguishing: When you're done grilling, make sure to properly extinguish the flames. For charcoal grills, close the vents and let the coals cool completely before disposing of them in a metal container. For gas grills, turn off the burners and close the gas valve.
  9. Grill Cleaning Safety: Wait for the grill to cool down before cleaning it. Use appropriate cleaning tools and wear protective gloves to avoid burns or injuries.

Remember, safety should always be the main ingredient in your grilling adventures. By following these tips, you can enjoy delicious grilled food while keeping your loved ones and property protected. Happy grilling! 

Plan for a Fire-Free Spring in Dane County, WI

4/28/2023 (Permalink)

fire damage aftermath Have Water Damage, Fire Damage, Smoke Damage or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Keep Madison, Wisconsin Fire-Free this Spring!

The Spring season brings warmer temperatures, beautiful colors, and an abundance of outdoor activities. Plan this season to help ensure it is safe and fire-free.

By following these steps, you can help prevent wildfires and ensure a fire-free spring.

  • Clear debris and flammable materials around your home: Remove dry leaves, twigs, and other debris from around your home and yard. Trim trees and shrubs that are near your home to reduce the risk of fire.
  • Check your smoke detectors: Ensure that your smoke detectors are in working condition and have fresh batteries. This is a crucial step to alert you in case of fire.
  • Don't burn debris: Burning yard waste is a common cause of wildfires. Avoid burning yard waste, especially on windy days, and instead dispose of it safely.
  • Be careful with outdoor fires: If you plan on having an outdoor fire, use a fire pit or designated area. Keep a water source nearby to put out the fire and don't leave it unattended.
  • Follow local fire safety regulations: Check with your local fire department for any restrictions or regulations on burning or outdoor fires.
  • Be cautious with cigarette butts: Don't toss cigarette butts out of your car window or on the ground. Ensure that they are fully extinguished before discarding them in a proper ashtray.
  • Prepare a fire safety plan: Create a fire safety plan for your home and discuss it with your family. This should include an escape route, meeting spot, and contact information for emergency services.

We specialize in fire and water damage restoration, the cornerstone of our business. We have extensive fire damage cleanup and restoration training to get your property back to pre-fire condition.

  • SERVPRO of Dane County West is an IICRC Certified Firm including technicians certified in the following:
    • Fire & Smoke Restoration
    • Odor Control
    • Water Damage Restoration
    • Applied Structural Drying
    • Biohazard
    • Mold remediation
  • In addition to IICRC Certifications, we have licensed General Contractors specializing in rebuilding water or fire-damaged homes back to their preloss condition. General Contractor License #1317784

Should you experience fire, water, smoke, or soot damage, we’re fire and water damage specialists in the Dane County, Madison, WI area.

SERVPRO Fire Damage Restoration Process

How Do I Remove Soot Residues from a Fire in My Dane County, WI Property?

4/17/2023 (Permalink)

fire damage aftermath #SootRemoval, #SootCleanup, #FireMitigation, #SmokeDamage, #SmokeCleanup, #FireDamageRestoration

A backdraft of emotions often sweeps over the property owner after a fire ravages your home or office. SERVPRO of Dane County West can bring Your Dane County, WI Property back to its preloss condition.

The first 48 hours after fire damage can differentiate between restoring versus replacing your property and personal belongings. As fire makes its way through a home, it consumes building materials and contents, leaving chemicals and compounds floating in the air and adhering to many surfaces.

Due to the unique behavior of smoke, fire damage restoration can be an intricate process. When smoke settles on a surface, it is soot. Not all soot is the same nor can it be cleaned the same way.

Types of Soot

Soot has three main types--dry, wet, and protein-based, the latter from cooking fires.

Dry Soot Mitigation

Dry soot is powdery and easily removable. It is typically caused by burning natural materials like wood or paper and responds well to cleaning by brushing, dry chemical sponging, vacuuming, and feather or cloth dusting.

Wet Soot Mitigation

Wet soot, on the other hand, is sticky and smears when wiped. It is typically caused by burning synthetic materials like plastics or rubber and is more difficult to clean. Wet soot can also be more damaging than dry soot, as it can penetrate deep into porous surfaces and cause discoloration or staining.

If your home or business suffers a fire, soot, or smoke damage, call (608) 497-3331 to make it “Like it never even happened.”

The post-fire mitigation process

Do You Have Flooding from Storm Damage in Madison, WI?

4/7/2023 (Permalink)

Two SERVPRO disaster recovery green trucks with sky blue background Have A Storm or Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

SERVPRO® of Dane County West is Here To Help® (608) 497-3331!  

The SERVPRO Storm Response Team, with thousands of crews throughout the US, wants the public to know the first several days after the disaster are critical to preventing unnecessary secondary damages.

Consider the following steps you can take now to help minimise additional damage to your home, business, and possessions:

If the water is considered “clean” water – if it is not groundwater or sewage backup – follow these steps:

  • Once the authorities have said it is safe to enter your home or business, ensure your electricity is turned off before entering the flooded structure.
  • Remove and prop wet upholstery and pillow cushions for drying.
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Remove any valuable paintings and art objects to a safe, dry place.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.

If the water has entered the structure through the flooding of a creek, stream, or river, or if it has filtered through insulation during its intrusion, it is considered to be contaminated, Category 3 black water, and could be hazardous to your health.

For this type of damage, avoid contact with contaminated items as much as possible. Take the greatest caution while entering your home, wear sturdy shoes and protective clothing when dealing with flooded areas, through away all foods – even canned goods – that have come into contact with floodwaters.

“The first 24 hours after a water damage or flood are just so crucial to keeping final costs of the damage down,” said Don Turner, SERVPRO Storm Response Team Manager. “A lot of flood situations require professional equipment and knowledge of the science of drying to mitigate, but we want homeowners to know the steps they can take to help minimise damage until the professionals arrive.”

Whether it be a flood, tornado, hurricane, or blizzard, SERVPRO® Disaster Recovery Team is Here To Help®. Available 24 hours a day and 365 days a year.

Have A Storm or Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784