Recent Posts

Why are Frozen Water Pipes Dangerous?

1/24/2019 (Permalink)

Water Damage Why are Frozen Water Pipes Dangerous? The dangers of frozen pipes. Have a problem with Frozen Pipes? Call SERVPRO of Dane County West #608-497-3331

When the temperatures drop, one major issue that could come up is a frozen water pipe and it’s potential to bust, leading to flooding and water damage in your commercial or residential property. Learn why frozen pipes are so dangerous, the types of pipes that are most vulnerable to freezing and four signs that a pipe is actually frozen.

Why Are Frozen Pipes Dangerous?

Frozen pipes are a problem for a couple of reasons.

They can create an inconvenience but, more seriously, can cause major damage to your property.

  • Lack of Running Water– The most obvious danger of a frozen pipe is the inability to access running water. This can interfere with your ability to do everyday tasks such as washing the dishes or taking a shower.
  •  Potential to Burst- The second problem that can occur when a pipe freezes is that the pipe actually bursts. Once the actual water in the pipe freezes, pressure is created between the closed faucet and the blockage that can build up to a point that causes the pipe to explode and extensive water damage to your property can occur.

Pipes That Are Vulnerable to Freezing

There are some pipes that are more vulnerable to freezing than others:

  • Exterior Walls- Water pipes that are located along the exterior walls of a home can be vulnerable to freezing. This is because they may not have the adequate amount of insulation protecting them from the exterior temperatures.
     
  • Attics and Basements- Pipes that are located in attics or in basements may also have a greater tendency to freeze. These pipes may not receive the same amount of heat as the rest of the property. If these areas are not used as living space, they also may not be properly insulated.

4 Signs of Frozen Pipes

There are a few clues which can help you determine if you have frozen pipes at your property:

  • The Temperature Is Right- Pipes cannot freeze if it is not cold enough outside for them to do so. Water does not freeze when it is 60 degrees Fahrenheit outside, and neither do pipes. When the temperature falls to 32 degrees Fahrenheit or lower, you should begin to take precautions to prevent vulnerable pipes from freezing.   
     
  • There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
     
  • No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
  • Strange Smells- A forth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

Act Quickly

Once you are aware that a pipe is frozen, you must act quickly to thaw the pipe. Depending on the location of the pipe and your level of expertise, you can attempt to thaw the pipe yourself or you can contact a licensed plumber to thaw the pipe for you. It is imperative to thaw the pipe as soon as possible, because it has the potential to burst and cause extensive damage to your property.

If a frozen water pipe bursts and you experience flooding, turn off your water shut-off valve to prevent further water damage. Contact a professional water restoration company, such as SERVPRO of Dane County West, to extract and mitigate the water loss and restore your property to it’s preloss damage.

https://youtu.be/M4yakbVQyLA

SERVPRO of Dane County West - Water Damage-Restoration

We work with your insurance
For a stress-free claims process, SERVPRO of Dane County West can help manage the insurance paperwork and process.

Have Questions? Call Us Today – (608) 497-3331

Note: some information provided by www.thesource.com

Winter Weather Worries

1/7/2019 (Permalink)

Water Damage Winter Weather Worries winter weather worries. If you have water or fire damage, call SERVPRO of Dane County West #608-497-3331

WINTER WEATHER WORRIES

Winter weather can bring about more issues than slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you art also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.

FROZEN PIPES

Frozen pipes are often those exposed to the cold weather, such as those outside your house or in cold areas such as basements, attics, garages, or kitchen cabinets. A frozen pipe can burst at the point
where the ice blockage inside the pipe is located, but typically the rupture is caused by the back-flow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according The American Red Cross:

  • Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  • Open kitchen cabinets no let warm air circulate near the plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.

ICE DAMS

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can back-flow under the roof's shingles and into the structure's interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, "check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane." Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter.

CARBON MONOXIDE: A SILENT COLD-WEATHER KILLER

Carbon monoxide is a gas you cannot see, taste or smell. According to ready.gov, an average of 43O Americans die each year from unintentional carbon monoxide (CO) poisoning. Often times, it is the result of faulty, improperly used or vented consumer products like furnaces, ranges, water heaters, room heaters and engine-powered equipment, such as portable generators

However, there are precautions you can take to help protect yourself, your family, and your employees from deadly CO fumes.

Reduce the chance of CO exposure in your workplace by performing regular maintenance on equipment and appliances that can produce CO. Install carbon monoxide detectors on every level of the home, including outside of all bedrooms. Consider having all fuel-burning heating equipment and chimneys serviced annually by a professional. Use portable generators only in well-ventilated areas away from doors, windows, vents, and any other openings to prevent fumes from entering the home. For additional CO safety information, visit usfa.fema.gov or osha.gov.

If winter weather causes water damage to you or your insured's property, SERVPRO of Dane County West Professionals are only a call away, 24/7, ready to restore to preloss condition - 608.497.3331

Here what our customers say - Testimonials

Local realtor recommends SERVPRO of Dane County West

11/5/2018 (Permalink)

Why SERVPRO Local realtor recommends SERVPRO of Dane County West Local realtor, Mary Browning of Browning Real Estate Group recommends SERVPRO of Dane County West. Thank you Mary from SERVPRO of Dane County West!

We have just received the honor of being recognized by Mary Lockyer Browning, Realtor on her Facebook page’s new series in which she spotlights local businesses. It is always rewarding when SERVPRO of Dane County West is recognized by our community and especially rewarding as it comes from Mary’s real estate firm. We appreciate Mary’s kind words especially in light of the recent storms that affected western Dane County. SERVPRO of Dane County West strives to mitigate residential and commercial flood issues to make it "Like it never even happened.”

September 27 at 2:13 PM · 

I am pleased to announce the start of a new series, in which I will spotlight local businesses that we support and trust! I hope to bring you interesting and useful information, especially when there is a connection to real estate.

Today, I wanted to pass on some information from a dear friend and fellow business owner, Heather McEllistrem. SERVPRO of Dane County West is locally owned and operated by Heather and her husband Jim. Their highly trained team of restoration specialists are experienced in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. They also hold a General Contractors License, unique from others in this field, so you can be confident in their skills and expertise! SERVPRO has been in overdrive serving those affected by the recent local flooding, and they are available to assist anyone still experiencing water or mold damage. They have also created a blog on their website, keeping the community informed on a variety of issues. Check out their recent posts on extreme flooding and mold, as they are especially helpful to those affected by the flooding!

I also want to add that this flooding will have an impact on local home sales over the next few years. Even if you do not intend to sell your home for some time, I highly recommend that all homeowners document and record any repairs/remediation made during this unfortunate period. Future homebuyers will want to know how this unprecedented event affected your property and what you did to correct any damage. I hope this information was helpful to you and that everyone is having a great day!

Thank you, Browning Real Estate Group! Our SERVPRO of Dane County West Family Sincerely appreciates your endorsement. 

Should you need a trusted realtor in the Dane County area, we highly recommend Browning Real Estate Group.

 Mary Browning Profile

Mary Browning - Stark Homes

Sump Pump Failure and Reasons Why They Fail

11/5/2018 (Permalink)

Water Damage Sump Pump Failure and Reasons Why They Fail #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage

The American Society of Home Inspectors did a study that showed more than 60% of American homes suffer from underground wetness or water damage, and there’s a likelihood that an even larger percentage will deal with a flooded basement at some point. It doesn’t always take a large amount of water to create a large amount of damage. It takes very little standing water and relatively little time for mold and mildew to take over and create problems if not treated properly.

At SERVPRO of Dane County West, a large percentage of water damage in basements is caused by sump pump failures. The popularity of sump pumps has grown exponentially in the past couple decades, largely in part to a legal amendment to the US Federal Clean Water Act in 1987 that requires certain homes to have a sump pump, even if they are not necessarily high-risk for floods.

Here are 7 things that can cause Sump Pump Failure:

  1. Power Failure
    The most common cause for sump pump failure is an electrical power outage. To prevent this, have a backup generator that can be manually activated. In the case that your primary pump mechanically fails, though, a generator cannot help in this situation. But in the event of a storm where the power is knocked out for any length of time, a backup generator can be a lifesaver.
  2. The Sump Pump is the Wrong Size
    If you have an incorrectly sized pump, or if the pump is not installed properly, there will most likely be a problem.
  3. Improper Installation
    Installing a sump pump must be done exactly right. Manufacturer’s instructions must be followed carefully for the installation in order to avoid severe water damage down the road. Most manufacturers recommend or require a check valve to be installed on the discharge line. If not installed, the back-flow of water can cause the pump impeller to rotate backwards and unscrew off the motor shaft. In this scenario, you will still hear the pump motor running, but it would not be pumping any water.

Most manufacturers require the drilling of a small air relief hole in the discharge line between the pump and the check valve which is intended to prevent the pump from having to overcome the air pressure in the discharge pipe. The discharge pipe must be of the required diameter.

Lastly, the sump pump pit should not be set in dirt or gravel. This causes debris to enter into your pump and can result in interference with the pump’s on/off switch or float arm.

  1. Switch Problems
    The leading mechanical cause of sump pump problems is a switch problem. This occurs when the pump shifts from its position inside the basin, rendering the float ineffective. Float is responsible for the smooth operation of the on/off switch. Your sump pump relies on both the switch and the float arm mechanisms to operate effectively.
  2. Lack of Maintenance
    Some pump manufacturers recommend the pump to be run every 2-3 months. Some recommend a yearly program completed just before the rainy season hits.

Here are some additional manufacturer recommendations:

  • If there is a back-up pump, unplug the primary pump and run the back-up pump to make sure it works properly
  • When testing your sump pump, go outside to make sure it is discharging water
  • Sometimes the pump can run but not pump any water. This means the impeller has disengaged from the pump shaft or the check valve is installed backwards.
  • Check the operation of the float to make sure it is not restricted
  • Clean out the air hole in the discharge line
  • Listen for any unusual noises when the motor is running
  • Replace the battery on the back-up sump pump every 2 or 3 years
  1. Frozen or Clogged Discharge Lines
    If water cannot exit your home through the discharge line, your system will not work. It is important to keep the discharge pipe protected from freezing and free of sticks, dirt, rocks and other debris. Protecting the water’s exit point of the discharge pipe will keep debris and animals out of the system, making it optimal for your sump pump.

Grated covering will not stop the lines from freezing or becoming blocked by ice and snow. A special grated discharge line attachment should help; it is placed near your home on the discharge line. It includes openings that give water a way to flow out of the pipe if the line is blocked further down.

  1. Product Defect
    Though rare, product defect is always a possibility and does happen. It is wise to test the pump when it is initially installed to make sure the pump operates properly.

You can avoid many of these issues, and give a longer lifespan to the equipment by performing regular maintenance.

Should you experience water damage from a sump pump failure, call SERVPRO of Dane County West #608-497-3331

Source: https://www.linkedin.com/pulse/7-causes-sump-pump-failure-what-do-anthony-rubeo/

Vapor Barrier

11/5/2018 (Permalink)

Water Damage Vapor Barrier #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage

A vapor barrier is any material used for damp proofing, typically a plastic sheet or as seen in the picture above, Luxury Vinyl Tile can also become a vapor barrier to proper water mitigation.  Many of these materials are only vapor retarders as they have varying degrees of permeability. Vapor barrier is often found behind drywall or between the drywall and studs. Another type of vapor barrier is floating flooring such as laminate or LVT (Luxury Vinyl Tile). When excessive water damage occurs, water can get trapped underneath laminate or LVT, making it impossible to properly dry as it becomes a vapor barrier that traps water underneath. In the event of water damage, they can prohibit drying of wet insulation or sub-floors because the water cannot travel through the plastic vapor barrier. In these situations, we need to remove the vapor barriers so we can effectively dry the insulation in framing and sub-floors.

With regards to floating flooring such as laminate or LVT, often times these new products, that are potentially waterproof, don’t show signs of damage in the event of water loss. However, if there’s been a larger amount of water intrusion into the space, water is most likely trapped underneath this flooring and the flooring will need to be removed in order to dry the structure properly. Some of the Luxury Vinyl Tile flooring types could potentially be reused, but often times they cannot be removed without damaging the flooring.  The LVT adhesive often rips the LVT apart when removing it, thereby requiring new flooring to be placed.

Further explanation of Water Vapor from Wikipedia:

Moisture or water vapor moves into building cavities in three ways: 1) With air currents, 2) By diffusion through materials, 3) By heat transfer. Of these three, air movement accounts for more than 98% of all water vapor movement in building cavities.  A vapor retarder and an air barrier serve to reduce this problem, but are not necessarily interchangeable.

Vapor retarders slow the rate of vapor diffusion into the thermal envelope of a structure. Other wetting mechanisms, such as wind-borne rain, capillary wicking of ground moisture, air transport (infiltration), are equally important.

Usage

The industry has recognized that in many circumstances it may be impractical to design and build building assemblies which never get wet. Good design and practice involve controlling the wetting of building assemblies from both the exterior and interior.  So, the use of vapor barrier should be taken into consideration. Their use has already been legislated within the building codes of some countries (such as the U.S., Canada, Ireland, England, Scotland & Wales). How, where, and whether a vapor barrier (vapor diffusion retarder) should be used depends on the climate. Typically, the number of heating degree days (HDD) in an area is used to help make these determinations. A heating degree day is a unit that measures how often outdoor daily dry-bulb temperatures fall below an assumed base, normally 18°C (65°F).  For building in most parts of North America, where winter heating conditions predominate, vapor barrier are placed toward the interior, heated side of insulation in the assembly. In humid regions where warm-weather cooling predominates within buildings, the vapor barrier should be located toward the exterior side of insulation. In relatively mild or balanced climates, or where assemblies are designed to minimize condensation conditions, a vapor barrier may not be necessary at all.

An interior vapor retarder is useful in heating-dominated climates while an exterior vapor retarder is useful in cooling-dominated climates. In most climates it is often better to have a vapor-open building assembly, meaning that walls and roofs should be designed to dry:[6] either to the inside, the outside, or both, so the ventilation of water vapor should be taken into consideration. A vapor barrier on the warm side of the envelope must be combined with a venting path on the cold side of the insulation. This is because no vapor barrier is perfect, and because water may get into the structure, typically from rain. In general, the better the vapor barrier and the drier the conditions, the less venting is required.

In areas below foundation level (subgrade areas), particularly those formed in concrete, vapor retarder placement can be problematic, as moisture infiltration from capillary action can exceed water vapor movement outward through framed and insulated walls.

A slab-on-grade or basement floor should be poured over a cross-laminated polyethylene vapor barrier over 4 inches (10 cm) of granular fill to prevent wicking of moisture from the ground and radon gas incursion.

Inside a steel building, water vapor will condense whenever it comes into contact with a surface that is below the dew point temperature. Visible condensation on windowpanes and purlins that results in dripping can be somewhat mitigated with ventilation; however, insulation is the preferred method of condensation prevention.

Source: https://en.wikipedia.org/wiki/Vapor_barrier

The SERVPRO Water Repair Process 

Water or Flood Damage?
Call Today – (608) 497-3331

You can plan to be "Ready for whatever happens."

11/1/2018 (Permalink)

Commercial You can plan to be "Ready for whatever happens." #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #rebuild #servepro #sootandpuffbackcleanup #d

The SERVPRO Emergency READY Profile is a startup approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO's Emergency READY Profile, your business can receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  

The SERVPRO Emergency READY Profile Advantage:

  • A no cost assessment of your facility.  
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster. 
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call Today to Get Started!

SERVPRO of Dane County West #608-497-3331

www.SERVPROdanecountywest.com

Smoke Alarms Save Lives

10/30/2018 (Permalink)

Fire Damage Smoke Alarms Save Lives Smoke detectors save lives. For fire damage repair and restoration call SERVPRO of Dane County West #608-497-3331

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.*

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met. 

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance.  

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button. 
  • Replace batteries in all smoke alarms at least once a year.  If an alarm "chirps," the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

*Statistics and tips provided by National Fire Prevention Association. 

SERVPRO of Dane County West #608-497-3331

FASTER TO ANY SIZE DISASTER

Fire Damage Repair and Restoration

October is Fire Prevention Month

10/30/2018 (Permalink)

Fire Damage October is Fire Prevention Month Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

October is Fire Prevention Month - a perfect time to examine emergency preparedness plans for your home and business, including your fire escape plan.  Do you have a fire escape plan?  Have you changes your smoke alarm batteries within the last year? 

The National Fire Prevention Association (NFPA) designates a week each October to focus on fire prevention awareness.  The 2018 theme is "Look. Listen. Learn. Be aware. Fire can happen anywhere."  This theme hopes to create awareness in the steps necessary to reduce the chance of a fire and how to react in the event a fire does happen.  The NFPA states the following:

"LOOK" for places fire could start.  Take a good look around your home.  Identify potential fire hazards and take care of them. 

"LISTEN" for the sound of the smoke alarm.  You could have only minutes to escape safely once the smoke alarm sounds.  Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet. 

"LEARN" two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter. 

Stay safe and prepare now to help ensure you are ready for any disaster.  

Fire Damage Restoration Process

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 497-3331

Preparedness For Pets

10/30/2018 (Permalink)

Storm Damage Preparedness For Pets preparedness for pets.

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning?  These are several things you can do to make sure they stay safe as well during an emergency. 

Pet Emergency Kit

Ready.gov/animals lists the below items as essential to building your Pet Emergency Kit. 

Food. At least a three day supply in an airtight, waterproof container.

Water. At least three days of water specifically for your pet.

Medicines and medical records.

Important documents. Registration information, adoption papers and vaccination documents. Talk to your veterinarian about micro-chipping and enrolling your pet in a recovery database.

First aid kit. Cotton bandage rolls, bandage tape and scissors, antibiotic ointment, flea and tick prevention, latex gloves, isopropyl  alcohol, and saline solution.  Including a pet first aid reference book is a good idea too. 

Collar or harness with ID tag, rabies tag and a leash. 

Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate.  The carrier should be large enough for your pet to stand, turn around and lie down.  

Sanitation. Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach. 

A picture of you and your pet together. If you become separated, picture of you and your pet together will help you document ownership and allow others to assist you.  Add species, breed, age, sex, color and distinguishing characteristics. 

Familiar items. Familiar items, such as treats, toys and bedding can help reduce stress for your pet. 

Evacuations

While practicing fire escape or evacuation plans, be sure to include pets.  If an evacuation happens, don't leave pets behind as they can be lost or injured. 

Identification

Micro-chipping pets is a great way to locate them.  Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet's owners. 

Be sure to take four-legged friends into consideration when planning for emergencies.  Visit ready.gov/animals for further tips and safety precautions to thin about for you or your insured's families' pets, or your tenants pets' during a disaster. 

When Fire and Water Take Control of Your Life, We Help You Take it Back!

10/30/2018 (Permalink)

Why SERVPRO When Fire and Water Take Control of Your Life, We Help You Take it Back! SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331

After a water or fire loss, SERVPRO of Dane County West's number one goal is returning affected areas and items to their preloss condition, putting property owners back and control and doing all we can to make it “Like it never even happened.”

SERVPRO of Dane County West Professionals use specialized test equipment to determine hidden water. By using advanced drying techniques, SERVPRO of Dane County West Professionals monitor and ensure your property is properly dried. Mitigation requires quick action. The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claim costs.

WHAT IS RESTORABLE

Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided.

PRE-EXISTING OR PRE-LOSS CONDITIONS

During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

PERSONAL ITEMS

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

  • Guns and Ammunition

Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.

  • Jewelry, Valuables, Heirlooms

Please remove any valuable items from the areas we are cleaning before the job is started. We are not responsible for those items.

OVERLOOKED ITEMS

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor’s attention.

INSURANCE ADJUSTERS OR AGENTS

We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and to restore damaged items to their prior condition when possible.

EMERGENCY CHARGES

The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, in order to give you an idea, we will review the SERVPRO® Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. The final bill will be forwarded to you and/or your insurance carrier upon completion.

HEALTH AND SAFETY

Maintaining your personal health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request.

APPROXIMATE COMPLETION

The actual time required to complete the restoration process is difficult to estimate. However, the more quickly technicians begin work to limit the damage, the faster the job can be completed. When water has time to absorb, the drying and restoration process can take longer.

When fire and water take control of your life, we help you take it back. Our goal is to make it…”Like it never even happened.” We are available 24/7/365 for Emergency Services and are Here to Help! SERVPRO of Dane County West #608-497-33311. www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331

Fire Damage Repair and Restoration

Water Damage Repair and Restoration