I was extremely satisfied with the work performed by SERVPRO of Dane County West at my residence. Their first visit was to resolve water related issues to carpet and drywall. The staff was fast, efficient, polite and friendly. The second visit was to put everything back in order: drywall replacement, carpet pad, touch-up paint and furniture return.
I don't wish a bad situation on anyone but if one occurs, I highly recommend calling SERVPRO of Dane County West. When I called my insurance company to report the incident, the first thing they said was to call SERVPRO. I told them I already did. I don't know if all SERVPRO offices are this good but SERVPRO of Dane County West is. Thank you to all.