When Fire and Water Take Control of Your Life, We Help You Take it Back!
After a water or fire loss, SERVPRO of Dane County West's number one goal is returning affected areas and items to their preloss condition, putting property owners back and control and doing all we can to make it “Like it never even happened.”
SERVPRO of Dane County West Professionals use specialized test equipment to determine hidden water. By using advanced drying techniques, SERVPRO of Dane County West Professionals monitor and ensure your property is properly dried. Mitigation requires quick action. The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claim costs.
WHAT IS RESTORABLE
Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided.
PRE-EXISTING OR PRE-LOSS CONDITIONS
During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.
In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.
- Guns and Ammunition
Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.
- Jewelry, Valuables, Heirlooms
Please remove any valuable items from the areas we are cleaning before the job is started. We are not responsible for those items.
Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor’s attention.
INSURANCE ADJUSTERS OR AGENTS
We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and to restore damaged items to their prior condition when possible.
The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, in order to give you an idea, we will review the SERVPRO® Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. The final bill will be forwarded to you and/or your insurance carrier upon completion.
HEALTH AND SAFETY
Maintaining your personal health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request.
The actual time required to complete the restoration process is difficult to estimate. However, the more quickly technicians begin work to limit the damage, the faster the job can be completed. When water has time to absorb, the drying and restoration process can take longer.
When fire and water take control of your life, we help you take it back. Our goal is to make it…”Like it never even happened.” We are available 24/7/365 for Emergency Services and are Here to Help! SERVPRO of Dane County West #608-497-33311. www.SERVPROdanecountywest.com
SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331