Recent Posts

Are you “Ready for whatever happens?” An ERP can help you plan for disaster.

8/7/2018 (Permalink)

Commercial Are you “Ready for whatever happens?” An ERP can help you plan for disaster. #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

The Emergency Ready Profile is a complimentary assessment complete with documents that provide vital information in the case of an emergency - like shut-off valves and phone numbers of emergency contacts.

Whether you are away for lunch, on vacation or it’s after hours, wouldn’t it be nice to have access to your vital building data and emergency contact information directly from your smart phone, 24/7/365? Now you can with the FREE SERVPRO® Emergency READY Profile!


Are you “Ready for whatever happens?”


It is estimated that up to 50% of businesses that close due to a disaster, such as fire and water damage never reopen! Of the businesses that survive, over 75% of them had a preparedness plan in place.


We are a national leader in fire and water clean-up and restoration ready to serve you on a local basis.


By working with SERVPRO® of Dane County West to develop your personalized Emergency READY Profile your business will receive the experience in reducing the impact of any natural or man-made disaster. 

SERVPRO of Dane County West #608-497-3331

www.SERVPROdanecountywest.com

Keep commercial and residential occupants safe from fire this summer.

8/7/2018 (Permalink)

Community Keep commercial and residential occupants safe from fire this summer. #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

Keep commercial and residential occupants safe from fire this summer. Structures are even more vulnerable to fire damage in the summer months.

Nearly 5,000 fires take place per day during the summer, which ranks second in fire incidence rates compared to other seasons, according to the United States Fire Administration. The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house.

Smoke alarms work best when paired with an emergency plan. A no cost SERVPRO Emergency Response Profile (ERP) gives your family, employees or clients the critical information needed in the event of an emergency.

Review the following tips regarding smoke detector installation and maintenance.

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year. If an alarm "chirps," the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old. Statistics and tips provided by National Fire Prevention Association.

SERVPRO of Dane County West #608-497-3331

FASTER TO ANY SIZE DISASTER

www.SERVPROdanecountywest.com

Make sure your home is properly protected while you’re away

6/25/2018 (Permalink)

Community Make sure your home is properly protected while you’re away #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

According to a study by AAA, thirty-five percent of Americans plan on taking at least one family vacation every year. If you plan on traveling for more than a couple of days, then you should make sure your home is properly protected while you’re away. Of course, you already know to check and double check that each window and door is properly locked, but you may be missing a couple of steps that will ensure your home is truly safe while you and your family are elsewhere.

Don’t let people know your home is empty.

  • Suspend mail and newspaper services. You can sign up online to suspend USPS mail service and have your mail delivered to a local post office for up to thirty days. For trips longer than thirty days you should ask a neighbor or friend to pick up your mail. Contact your newspaper provider and ask them to temporarily postpone deliveries.
  • Arrange for lawn care services while you’re gone. This will help make your home seem less abandoned to strangers.
  • Install exterior lighting or motion detectors to deter burglars.
  • Wait to post vacation pictures on social media. I know this is almost impossible for most people, but resist the urge to let the world know you’re not at home. Enjoy the time with your family or friends and post pictures when you return.

Accident proof your home.

  • Check the batteries in home security devices, including motion detectors, cameras, and smoke and carbon monoxide detectors. Replace them if necessary.
  • Shut off the main water supply. Often times a homeowner will call us upon returning from vacation because they have learned a broken pipe or malfunctioning appliance has caused water damage. If you would like to leave the water on for an automated sprinkler system, then at least turn off the water supply to the dishwasher, washing machine, and to each toilet. You may think this is an uncommon event, but trust me, this happens all too often. You don’t want to come home to a disaster. Save yourself time and money by being just a little overcautious.
  • Conserve energy. Switch your water heater to vacation mode or turn it off completely. Most water heaters now have a pre-programmed vacation mode. If yours does not, then you should be able to manually adjust the temperature. Another way to conserve energy is to set your thermostat to either four degrees above or below your normal temperature. For summer months, set the thermostat in the upper 70’s. For winter months, set the thermostat in the upper 50’s.
  • Prevent a power surge by unplugging your electronics or make sure they are plugged into a surge protector.
  • If you often loose power during a storm or day of heavy rain, then before you leave for vacation freeze a cup of water, place a penny on top of it, and leave it in your freezer. When you return home check to see if the penny is frozen on top of the cup. If the penny is not frozen on top, then this means your house lost power sometime during your trip. Inspect the food inside your refrigerator and freezer. You may need to throw several items away.


I hope these tips help to protect your home and give you more peace of mind during your next vacation.

Call SERVPRO of Dane County West Today – (608) 497-3331

Thorough Sanitizing Brings Your Property back to its Pre-Loss Condition

5/15/2018 (Permalink)

Fire Damage Thorough Sanitizing Brings Your Property back to its Pre-Loss Condition #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

There is never a convenient time for fire of water damage to strike your home or business. When you need thorough sanitizing call SERVPRO of Dane County West and we'll be there fast with the help to get your property back to its preloss condition. 

We are trained to identify and eliminate offensive odors. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

We clean all of the restorable items and structures damaged by fire or water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

SERVPRO of Dane County West understands that using professional equipment makes a measurable difference in reducing claims loss expense. The right tool for the right job is vital to timely mitigation and restoration. 

SERVPRO of Dane County West Professionals have the right equipment to Sanitize your property:

Ultra Low Volume (ULV) Foggers will atomize liquid disinfectant agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. Low pressure is applied to a high volume of air to push solution through a nozzle to create precisely sized tiny droplets.  The purpose is to create and disperse a disinfectant aerosol to reduce the numbers of airborne micro-organisms and also to apply disinfectant to surfaces that may be difficult to reach.  Ultra low volume sprayers, are lightweight, portable aerosol sprayers that allow you to disinfect areas quickly. The disinfectant hangs in the air before settling on and disinfecting the objects in the room.

Thermal Foggers dispense solvent-based products in large volume creating dense fogs suitable for sanitizing confined areas.  The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. When properly created and applied, thermal fogging delivers excellent sanitation and odor control.

Thermal Fogging Devices quickly penetrate hard to reach areas with thermal fogging. Thermal fogging devices use heat to create a visible, fog-like dry mist. These fogging machines produce a large amount of fog, and are useful in a large variety of settings. The heat from the device does not affect the chemicals in the disinfecting solution, so it does not lose effectiveness. Thermal fog reaches difficult areas such as cracks in the ceiling and crevices in furniture, walls and the floor. Use thermal foggers without risking exposure to the chemicals by standing in one location and allowing the fog to spread into the room.

Ozone Generator: The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the absolute and necessary guidelines of use. Once the deodorization process is complete, ozone quickly reverts to the normal oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

SERVPRO Professionals utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 
  • Antimicrobial and Antibacterial Treatments - Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

To learn more, click here:

http://www.SERVPROdanecountywest.com/water-damage-restoration

Water, Flood, Fire or Mold Damage?
Call Today – (608) 497-3331

Record May Rainfall Creates Flood Potential

5/15/2018 (Permalink)

Storm Damage Record May Rainfall Creates Flood Potential #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

It is only the middle of the month of May and Dane county has already received 7.5 inches of rain, well above a normal one-and-a-half inches for this month. Ironic that this month follows a record snow fall for April but two wet months together can have an impact on spring flooding on  your property.

Advance Preparation

Prepare in advance with a SERVPRO Emergency Ready Profile  (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

Watch for Pooling Water 

Look for places around your property where water pools and channel it away from buildings. Make sure gutters and downspouts are clear of debris so they can direct water as intended.

Maintain Sump Pump 

If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. Contact your insurance agent to add coverage in case your sump pump fails. 

Raise Storage Goods 

Use shelving and/or pallets to keep storage items off the floor to reduce the impact of small floods. In many situations, raising boxes just a few inches will be enough to keep storage goods above the water line. 

Cut Power if Necessary 

As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate and contact an electrician to cut the power before you go back in for recovery.

Keep Storm Drains Clear

If you see water pooling around a storm drain, the drain may be clogged with debris. Clearing the debris will help keep the water flowing away from your neighborhood.

Consider Flood Insurance 

Homeowners insurance will not cover floods; you must purchase a separate policy for flood protection. When all else fails, flood insurance will provide you the means to respond to a catastrophic flooding event.

Be Aware on the Road 

Be careful when driving during spring storms, especially when you hear flash flood warnings. Never drive into fully submerged roadway. The water surface will be at the same level as the pavement you can see. This view can deceive you into thinking the water is shallow because you cannot see how the road dips under the surface. 

Act Fast 

When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring. Call SERVPRO of Dane County West at 608-497-3331 to extract water and mitigate any mold growth

Should you experience water damage from the recent abundance of rain, SERVPRO of Dane County West is here to help for and make it "Like it never even happened."  #608-497-3331

Restoration is the Final Step in Making It “Like it never even happened.”

5/15/2018 (Permalink)

Storm Damage Restoration is the Final Step in Making It “Like it never even happened.” #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

After protecting and securing the structure, professionals at SERVPRO of Dane County West can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Dane County West can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps cost  low. Restoration versus replacement of contents and property saves money. For example, using advanced drying techniques like floor drying mats SERVPRO of Dane County West Professionals monitor and ensure your property is properly dried without having to replace costly hardwood flooring.

Fire Damage Mitigation Experts

Having the right tool for the job is vital to timely mitigation and restoration, but perhaps more important, SERVPRO of Dane County West fire damage professionals are thoroughly trained in fire cleanup and restoration.  For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration.

  • Wet Smoke- Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
  • Dry Smoke- Paper and Wood; Fast burning, high temperatures, dry powdery, no smeary residues.
  • Protein- Virtually invisible, discolors paints and varnishes, extreme pungent odor. 
  • Fuel Oil Soot- Furnace Puff Backs.
  • Other Types- Tear gas, fingerprint powder and fire extinguisher residue.

SERVPRO of Dane County West has the technology, training and experience to mitigate various types of smoke damage. Our trained technicians use ozone treatments and thermal fogging to mitigate protein odor. An ozone treatment can deodorize, disinfect, and remove smoke particles in an indoor environment. Ozone is formed in the generator and dispersed in a room where it oxidizes organic smoke and odor particles. A thermal fogger emits a cloud of particles that are similar in composition to smoke then penetrate a structure's cracks, crevices and surface pores neutralizing any smoke particles they come in contact with.

If you have a kitchen fire and/or odor damage from burnt food and smoke damage, SERVPRO of Dane County West is here to help!

Watch our video on Thermal Fogging at http://www.SERVPROdanecountywest.com/video-content.

To learn more about deodorization equipment, click the link below: http://www.SERVPROdanecountywest.com/blog/post/8974/cleaning/deodorization-equipment-

Water Damage Mitigation Experts

Here are a few of the tools used by your local SERVPRO® Dane County West to mitigate water damage. 

PORTABLE EXTRACTORS: Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Restoration Technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in the tank. With this machine, we can expedite the removal of water and moisture from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace materials or belongings is lowered.

THE OZONE GENERATOR: The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the absolute and necessary guidelines of use with the purpose of all people and pets should be removed from the environment during the ozone process for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the normal oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

WEARING AND FIT CHECKING OUR RESPIRATORS: Safety for not only our Technicians, but also our customers, is a priority at SERVPRO. We enforce that respirators must be worn during all times by our technicians during exposure to hazardous situations. To be safe, we follow one rule of thumb: if the work environment is unpleasant or if it makes you dizzy, our crew is to wear their respirators. No if’s, and’s or but’s. If we are using respirators, we inform customers in the general area of this and advise them with the necessary precautions associated with the work going on for their safety.

DEHUMIDIFICATION EQUIPMENT: By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. Our Restoration Technicians position dehumidifiers strategically in a water-damaged structure so the moist, humid air moves through the unit while dry, warm air is discharged from the unit circulating back into the wet areas. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers especially because it provides a continual source of dry air to enhance the restoration process. Refrigerant dehumidifiers remove water vapor through condensation, and based on the specific job, we will use a small commercial refrigerant dehumidifier because it removes approximately 8 gallons of water per day from the atmosphere, while an extra-large commercial refrigerant could remove as much as 20 gallons per day.

AIR MOVING EQUIPMENT: Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance evaporation. Our crew has gone through specific training on the science of drying to know how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are wet, involving wet drywall behind baseboards, enough air movers are positioned to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

TRUCK MOUNT EXTRACTOR: A truck-mounted extraction unit consists of several smaller components, which work together to make one of the best pieces of cleaning equipment in the industry. The pieces are made up of the engine, the vacuum, the chemical pump, the water pump, and the heating system. The vacuum system extracts water, soils, and cleaning solutions. The chemical pumping system meters cleaning solution into the extraction tool. The water pumping system pressurizes the water used for cleaning and/or rinsing. The heating system heats the water used for cleaning and rinsing. This equipment setup is crucial and is used for various disaster clean ups. Due to the required training of this equipment our technicians know the specific environment needed for this piece of machinery to work and how to maintain it appropriately for health and safety reasons. 

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.A Moisture Meter is used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO Dane County West to monitor the drying process. 

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO Dane County West can calculate and create an environment most conclusive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

Your complete source for restoration services

SERVPRO of Dane County West can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electronics Restoration
  • General Contracting
  • Move Out
  • Painting
  • Portable Power
  • Tile Floor Repair

General Contractor License #: 1317784

When a fire loss, like a puffback, takes control of your life, we help you take it back.

4/30/2018 (Permalink)

Fire Damage When a fire loss, like a puffback, takes control of your life, we help you take it back. #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

In this before picture is a type of fire damage called a puffback that occurred in Barneveld, WI.  A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once, covering an interior in a grimy film or a puffback can leak soot particles more gradually.

The aftermath of a puffback is usually the main problem. Walls, ceilings, carpets, furniture and curtains are coated with a fine film of soot and smoky streaks that look like spider webs, known as “soot webs” in the restoration industry. As a rule, the damage is worse with a forced-air heating system or central air-conditioning, because the duct work provides a path through the house, even into closets.

Cleaning up the mess is not a job for the amateur, but rather a professional restoration company like SERVPRO of Dane County West. We use special techniques and materials. For example, attempts to wash soot off a flat-painted wall or ceiling usually leave greasy smears. At SERVPRO of Dane County, we use water-less rubber sponges and specialized vacuums that work like erasers and absorb the soot without spreading it.

What to You Can Do Until Help Arrives:

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum boil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not sent clothing to a dry cleaner since improper cleaning may set smoke odor.

Equipped with the training, tools and experience to quickly and efficiently clean and restore your home or business after a fire loss, SERVPRO of Dane County West can help prevent fire damage from creating long-term problems.  SERVPRO of Dane County West Professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to preloss condition when possible.

http://www.SERVPROdanecountywest.com/fire-smoke-damage-restoration

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331

www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals Use Highly Technical Equipment to Mitigate Your Loss

4/30/2018 (Permalink)

Water Damage SERVPRO of Dane County West Professionals Use Highly Technical Equipment to Mitigate Your Loss #SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

SERVPRO of Dane County West was able to extract over and inch of standing water in an unfinished basement in Verona, WI.  Using the portable extractor, we were able to remove over 100 gallons of water from the structure. 

The benefit of portable extractors is that we can use them anywhere and are not limited by the length of hose on the truck mount.  The portable extractor can store up to fifteen gallons of water at a time. This unit also has an auto discharge that allows us to extract uninterrupted until the water is removed.  With a portable extractor, we can expedite the removal of water and moisture from floors and carpet to help restore it to preloss conditions, reducing the potential of having to replace damaged materials or belongings.

An extractor has three major components: a heater, a pump, and a vacuum system. Our technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in tank.

THE TOOLS WE USE

At SERVPRO of Dane County West, helping our customers and returning damaged areas and items to preloss conditions is our number one priority.  To do this, SERVPRO of Dane County West understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. With that in mind, we will take you through a behind the scenes look at some of the equipment we use to help get your property and structure to preloss condition. Each machine and piece of equipment has a crucial role in the restoration process. SERVPRO of Dane County West Restoration Technicians are trained to use each piece of equipment to its highest potential. Here are a few of our most commonly seen and used machines, and their purpose.

PORTABLE EXTRACTORS: Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Restoration Technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in the tank. With this machine, we can expedite the removal of water and moisture from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace materials or belongings is lowered.

THE OZONE GENERATOR: The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the absolute and necessary guidelines of use with the purpose of all people and pets should be removed from the environment during the ozone process for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the normal oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

WEARING AND FIT CHECKING OUR RESPIRATORS: Safety for not only our Technicians, but also our customers, is a priority at SERVPRO. We enforce that respirators must be worn during all times by our technicians during exposure to hazardous situations. To be safe, we follow one rule of thumb: if the work environment is unpleasant or if it makes you dizzy, our crew is to wear their respirators. No if’s, and’s or but’s. If we are using respirators, we inform customers in the general area of this and advise them with the necessary precautions associated with the work going on for their safety.

DEHUMIDIFICATION EQUIPMENT: By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. Our Restoration Technicians position dehumidifiers strategically in a water-damaged structure so the moist, humid air moves through the unit while dry, warm air is discharged from the unit circulating back into the wet areas. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers especially because it provides a continual source of dry air to enhance the restoration process. Refrigerant dehumidifiers remove water vapor through condensation, and based on the specific job, we will use a small commercial refrigerant dehumidifier because it removes approximately 8 gallons of water per day from the atmosphere, while an extra-large commercial refrigerant could remove as much as 20 gallons per day.

AIR MOVING EQUIPMENT: Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance evaporation. Our crew has gone through specific training on the science of drying to know how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are wet, involving wet drywall behind baseboards, enough air movers are positioned to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

TRUCK MOUNT EXTRACTOR: A truck-mounted extraction unit consists of several smaller components, which work together to make one of the best pieces of cleaning equipment in the industry. The pieces are made up of the engine, the vacuum, the chemical pump, the water pump, and the heating system. The vacuum system extracts water, soils, and cleaning solutions. The chemical pumping system meters cleaning solution into the extraction tool. The water pumping system pressurizes the water used for cleaning and/or rinsing. The heating system heats the water used for cleaning and rinsing. This equipment setup is crucial and is used for various disaster clean ups. Due to the required training of this equipment our technicians know the specific environment needed for this piece of machinery to work and how to maintain it appropriately for health and safety reasons. 

The SERVPRO® Equipment Department tests all equipment, including the truck mount, before putting the items in the product line. To provide the best service to our customers, we must know how the truck mount works, how to set up and maintain the unit, how to use it safely, how to clean the vehicle interior, unit, tools, hoses, and so forth as needed, and how to inspect all equipment and accessories for any damage, leaks, or wear.

There are many other machines and equipment accessories we use, but for today’s behind the scenes look we are proud to show you some our most commonly used pieces of equipment. These machines help us get your personal disaster back to preloss condition and to make it “like it never even happened!” because SERVPRO of Dane County West is always here to help!

When fire and water take control of your life, we help you take it back. Our goal is to make it…”Like it never even happened.” We are available 24/7/365 for Emergency Services and are Here to Help! SERVPRO of Dane County West #608-497-33311. www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331

www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals Put Property Owners Back in Control

4/26/2018 (Permalink)

Water Damage SERVPRO of Dane County West Professionals Put Property Owners Back in Control #SERVPROdanecountywest #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

After a water loss, SERVPRO of Dane County West's number one goal is returning affected areas and items to their preloss condition, putting property owners back and control and doing all we can to make it “Like it never even happened.”

SERVPRO of Dane County West Professionals use specialized test equipment to determine hidden water. By using advanced drying techniques, SERVPRO of Dane County West Professionals monitor and ensure your property is properly dried. Mitigation requires quick action. The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claim costs.

WHAT IS RESTORABLE

Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided.

PRE-EXISTING OR PRELOSS CONDITIONS

During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

PERSONAL ITEMS

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

  • Guns and Ammunition

Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.

  • Jewelry, Valuables, Heirlooms

Please remove any valuable items from the areas we are cleaning before the job is started. We are not responsible for those items.

OVERLOOKED ITEMS

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor’s attention.

INSURANCE ADJUSTERS OR AGENTS

We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and to restore damaged items to their prior condition when possible.

EMERGENCY CHARGES

The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, in order to give you an idea, we will review the SERVPRO® Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. The final bill will be forwarded to you and/or your insurance carrier upon completion.

HEALTH AND SAFETY

Maintaining your personal health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request.

APPROXIMATE COMPLETION

The actual time required to complete the restoration process is difficult to estimate. However, the more quickly technicians begin work to limit the damage, the faster the job can be completed. When water has time to absorb, the drying and restoration process can take longer.

http://www.SERVPROdanecountywest.com/water-damage-restoration

When fire and water take control of your life, we help you take it back. Our goal is to make it…”Like it never even happened.” We are available 24/7/365 for Emergency Services and are Here to Help! SERVPRO of Dane County West #608-497-33311. www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331

www.SERVPROdanecountywest.com

The Science of Drying

4/19/2018 (Permalink)

Water Damage The Science of Drying When fire and water take control of your life, we help you take it back. Our goal is to make it..."Like it never even happened."

Psychrometry is the study of the air and its properties.  The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling SERVPRO of Dane County West Professionals to create the proper atmosphere for more efficient drying. 

Water can damage materials in two ways: first, by absorption through direct contact with water; and second, absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process. 

SERVPRO of Dane County West Professionals establish an environment favorable for drying. They also understand how to manipulate temperature and humidity levels to produce optimum drying conditions with state of the art detection equipment, without causing secondary damages through improper drying processes. 

When fire and water take control of your life, we help you take it back. Our goal is to make it..."Like it never even happened."

SERVPRO of Dane County West

#608-497-3331

24-Hour Emergency Service.  

www.SERVPROdanecountywest.com