Step 1: 24 Hour Emergency Contact 

If your home or business has a water loss, it is vital to address your emergency quickly to prevent further damage. The minute you call SERVPRO of Dane County West, you can be assured that we are leaders in the industry and specialize in water damage restoration. We are IICRC certified in water restoration and applied structural drying with an emphasis on monitoring and documenting the drying process until completion. We are Here to Help® 24/7 for emergency fire and water loss services and have an A+ rating with the Better Business Bureau (BBB), and 5-star ratings on Google and Facebook.

We Answer the Phone Ready to Help
Call Today - (608) 497-3331

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Dane County West has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment