Here to Help with Fire Damage or Water Damage Near You
10/4/2021 (Permalink)
SERVPRO of Dane County West cares about readiness for our Dane County, Madison, WI, community
SERVPRO is the trusted leader with a Here to Help customer service philosophy that involves listening to our customer and providing solutions in a variety of ways, and we validate industry standards through DryBook™ and DryBook™ Mobile.
Here are the four Key Differentiators, READY, FASTER, HERE TO HELP, and PROOF that set us apart in the industry.
READY
SERVPRO’s Brand and reputation is largely based on readiness. SERVPRO® is always ready to help when disaster strikes, but also knows the importance of ensuring home and business owners are “Ready for whatever happens.”
The SERVPRO® Emergency READY Profile (ERP) is a no-cost readiness plan that is designed to help home and business owners recover from a disaster faster, which saves both incident response time and recovery costs. The no-cost ERP mobile app allows ERP data to be stored on a smartphone, allowing for quick access to help.
FASTER
With over 1,700 Franchise locations, SERVPRO® is strategically positioned throughout the nation to be faster to any-sized disaster. More locations mean faster response! SERVPRO® is available 24 hours a day, seven days a week, 365 days a year.
The SERVPRO® DryBook™ and DryBook™ Mobile is a tool that manages industry requirements on drying to validate restoration is done to standard. This improves results, restores property faster, and gets the customer back in their home or business sooner.
HERE TO HELP
SERVPRO’s commitment to being Here To Help is founded on a philosophy of deeply understanding the consumer’s wants and needs, resulting in tailored customer solutions and training excellence.
Communication is the most important part of the restoration process in order to keep everyone involved in a job informed. SERVPRO accomplishes this through an online Here To Help Connection portal. The Here To Help website gives customers protected access to daily updated job progress, mitigation tips, and offers solutions to common questions related to work being performed on their home or business.
PROOF
SERVPRO’s training background includes an IICRC-approved training school with a state of the art corporate training center including full-sized fire and flood properties. SERVPRO has drying down to a science. Science of Drying was developed out of the need to further validate the drying process and use more precise documentation on defining when a structure is dry.
When it comes to water damage, there is nothing more important than making sure the job is done right the first time. SERVPRO is on the front-line of training, technology and technique.
Should you home or business experience a water damage or fire damage emergency, we are here to help.
What our Customers Say...Testimonials
Have Water Damage, Flood Damage or Fire Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331