The SERVPRO Water Damage Process

Every water damage event from broken water pipes, snowmelt, toilet overflow, sewage backup, and flooding is slightly different. It requires a unique solution, but the general process stays the same.

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of Dane County West. Our representative will guide you through the crisis and ask several questions to help us better understand the equipment and resources.

Step 2: Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3: Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4: Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5: Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using many techniques. Our professionals are trained to provide sanitizing treatments and to remove odors, and deodorize your property.

Step 6: Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

If water damage strikes your property, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

• 24-Hour Emergency Service
• IICRC Certified Firm
• A+ rating from the BBB (Better Business Bureau).
• Angie's List recommended with an A-rated reputation
• 5-Star Google and Facebook rankings.
• We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
• General Contractor License #: 1317784

SERVPRO of Dane County West is Here to Help® for Water & Fire Damage, Mold remediation, COVID-19 disinfection, and Rebuild. Call us at (608) 497-3331.